Wedding at Garfield House Hotel
11/03/2018 deeb474, Glasgow, United Kingdom
I was at a wedding at Garfield House yesterday. The day went perfectly and we had a wonderful time. The staff were very helpful and helped make the day stress free. They were attentive but unobtrus... more
I was at a wedding at Garfield House yesterday. The day went perfectly and we had a wonderful time. The staff were very helpful and helped make the day stress free. They were attentive but unobtrusive. The food was delicious.
The hotel itself is lovely too. The bar areas and restaurant are very modern and tastefully decorated. Everything looks fresh and clean.
However, on arriving at the hotel, the first thing I noticed were the plant pots at the foot of the stairs to the main entrance. Clearly previous guests had used them as an ashtray, which did not create a good first impression (as the hotel was quiet when we arrived I would imagine that they had been left from the previous day). I appreciate that it is the guests at fault, but perhaps this is something that the maintenance people at the hotel could clear up regularly. I would imagine that on a nice day, the wedding party would stand on the steps for photos.
This is the only criticism for an otherwise perfect day. less
BWGarfield, General Manager at Best Western Garfield House Hotel, responded to this review
Thank you for your review of your recent stay and wedding attendance with us.
Firstly, allow me to apologise for the oversight in the maintenance of the front area of the hotel you experienced on arrival. I have duly addressed this with the relevant department to ensure this does not reoccur.
I am pleased to read that you proceeded to enjoy all other aspects of the special day, and greatly appreciated our inner decor.