Worst meal and shockingly expensive
11/08/2019 Isabella D, Glasgow, United Kingdom
Visited the bar and grill earlier today,have not been to the Garfield for many years,the food was substandard and expensive for what you got, a party of 3 , we had prawn cocktail,tempura prawns,and so... more
Visited the bar and grill earlier today,have not been to the Garfield for many years,the food was substandard and expensive for what you got, a party of 3 , we had prawn cocktail,tempura prawns,and soup,you can’t make fabulous food if the ingredients are substandard, next we had steak,burger,and steak pie,the carrots served with the meal were shocking the potatoes tasteless,I left most of my steak dinner,and the burger was half eaten,we had a bottle of average wine and the bill was £100.00, I enjoy going out for dinner and don’t mind paying if the food is good but this was shocking rotten,the staff waiting on the table were on the other very nice. Avoid this place and spend your money on decent food.. less
BWGarfield, General Manager at Best Western Garfield House Hotel, responded to this review
Dear Isabella D,
Thank you for your review of your most recent visit to our Bar & Grill restaurant. Firstly, please accept my apologies that you were so dissatisfied with your menu choices. All our ingredients are locally sourced, and delivered to us daily to ensure maximum freshness. This in turn ensures that the best products are used in creating all menu items, thus serving our guests meals of an invariably high standard. I am disappointed you found this not to be the case on this occasion, but hope you will return again in the future as this is most certainly not the norm.
Group General Manager