Best Western Garden Inn

We love staying at the BW Garden Inn. The rooms are updated and very quiet and clean. The breakfast was choice of breakfast burrito or sausage egg English muffin was cooked that morning in the restaurant and was delicious! They also gave you a fresh apple, coffee blueberry muffin and granola bar. The pool was the prefect temperature and is surrounded by beautiful plants to make it feel relaxing. This is my second time at this BW and it always is a good experience. less

Hotel was clean & fine construction started early early in the morning across parking lot. The only thing i found was smokers outside near my room which the hotel could not help.Hotel was very busy upon check in. less

This was the last stop of our trip and I chose it because it was easily accessible from the freeway. I had some issues making the reservation because their computer was down and I never got a confirmation. However, I called a few times and they always had my reservation showing. It was more of an industrial area than I expected. We were meeting friends for dinner within 5 minutes, and it was in an area that would probably be better to stay, although I never felt unsafe. We had our dog and it was a fine place for him. My husband was able to find some places to walk him at the far end of the parking lot, but he did not recommend that I walk him by myself. We did not use any amenities, but there was plenty of parking and room was spacious and clean. Looks like there is some construction going on, but there was no noise. less

Best Western hotels are consistently clean and a good value. When I travel I look to them first. When I encounter problems they take care it ASAP. Great customer service. I have stayed at BW Garden Inn multiple times and look forward to staying there again when I am in the area. less

Came in from San Diego for my birthday , as we walk in to check in, the THREE people at the front desk didn’t even acknowledge us when we walked in and said hello how are you doing today? They completely ignored us, all THREE of them. We stood there like idiots til they finished what they were doing. We get our hotel key, my husband always inspects the room for bugs, trash, etc… he lifts up the mattress and we find someone’s old lingerie underneath the mattress . It was completely disgusting! We called the front desk wanting a different room and they said there was nothing they could do. We had to leave and go to a different hotel and I’m glad because it got us thinking what else didn’t they clean? No one wants to sleep on top of someone else’s dirty lingerie. They were rude and did not care about the situation. We were absolutely disgusted by this hotel and very disappointed. I suggest going somewhere else because they’re clearly not cleaning up the rooms the way they should be. Absolutely DISGUSTING!!! less