Best Western Garden Inn

I stay at BW a lot because I have a dog, and this is generally a nice one. However, it's quite expensive, and they don't include breakfast in the price. They have an onsite cafe, but the one time I tried to go there, I waited by the counter for a while and no one ever came out to take my order. On a recent visit I arrived at the room and noticed my dog sniffing around with a little too much enthusiasm. I got down on the floor and found fragments of half-eaten snack foods. In the end, crawling around on the floor of my $250/night room, I found a partially eaten Oreo, pieces of an M&M, and 2 candied nuts. Disgusting, potentially dangerous to my dog, and completely unacceptable. Then the next door room blasted their TV until 2 a.m., disrupting my sleep, and my experience was complete. less

My partner and I come to Santa Rosa roughly every three weeks due to an elderly family member who lives here. Our regular hotel was sold out so we booked the most reasonable non-scary chain place we could find. That place was the Best Western Plus Garden Inn. We were very pleasantly surprised. The hotel had recently undergone a renovation and it showed, inside and out. Beyond that, the property was exceptionally clean. When we drove in, we saw a woman sweeping a walkway, and that attention to detail and cleanliness showed everywhere. This Best Western does not have a complimentary breakfast, but they offer very economical breakfasts which we enjoyed. For example, two eggs and hash browns and toast for $4.95, and coffee for $1.50. (They also serve dinner.) Our room was a standard king and it had plenty of room, but there are a couple of wings that sport larger deluxe kings which we were told were only slightly more expensive. This part of the motel has it's own pool and spa, and beautiful landscaping. Don't be put off by the rather dreary and noisy commercial landscape on busy Santa Rosa Avenue. The hotel is quiet and really pleasant. Front desk staff was great. For an economical hotel option in Santa Rosa this is clearly the best. It's a short drive to downtown Santa Rosa and Railroad Square. less

One of the best features about this Best Western, is you get to par right in front of your room. This was super convenient! The rooms were nice, newly remodeled. I would definitely return if I'm in the area again. The location was close to quite a few restaurants and all sorts of shopping. less

In general this hotel stands by the standards of Best Western but it suffers of two major setbacks that made our stay there less than very satisfying. First, the hotel is too expensive considering the fact that it does not serve a free breakfast and the bed is a queen size. Second, there is no chair in the room, just two armchairs. This may be reasonable if what you want is just to relax and watch TV, but if you need to use a laptop and you have urgent matters to attend to, which need the use of the internet you easily get frustrated. Thus, I'm ambivalent about this hotel. I would hesitate to come back if I'm in the area again. Therefore, I would hesitate recommending it with no reservation. less

Honestly, we dreaded this particular area of Santa Rosa since we are familiar with Sonoma. What we did not expect was a delightful extremely clean modern courtyard room. The back garden area is simingly new. It has sliding glass doors that open to lovely courtyard with a water fall bird bath lovely patio with chairs and table, benches, and a nice pool. The room was quiet, spotless, and the beds were the nicest beds I’ve had in lodging in years! We were so surprised! Hugh TV fridge microwave and all the little perks like water soap shampoo coffee. The coffe is typical lodging crappy coffee and the awful powdered milk bit it was fine and the little property restaurant is literally across the patio. The restaurant breakfast was wonderful fast and cheap. $7.00 got is three giant pancakes, three slices of bacon and two eggs with all the trimmings. We couldn’t be more pleased. Santa Rosa Avenue can be seedy but this property sits back off the street and the garden area is way back and perfectly safe. Wonderful. We have found a new home away from home while in Santa Rosa. less