Room has some issues.
21/08/2017 jonnyGURU, Hainesville, Illinois
From the outside, the hotel looked well kept. There's a large garden, well maintained pools and hot tub. But our room had a few issues. First, there was a shower cap on the smoke detector. Probably ... more
From the outside, the hotel looked well kept. There's a large garden, well maintained pools and hot tub. But our room had a few issues. First, there was a shower cap on the smoke detector. Probably because the previous guest was getting away with smoking in a non-smoking room... but I didn't want to assume and waited for housekeeping to remove it. After two nights, they never removed it. This could be because of housekeeping's lack of attention to detail. From day one, there was a huge stain on the wall like someone threw a pizza at the wall and it stuck there for a couple hours. It's partially covered by the front door, so I can see why they *might* have missed it, but come on. The "black out shades" never really blacked out the light. We could never get them to close completely. The air conditioner was also buggy. You could get it to turn on for a while, but once the room met the desired temperature, it shut down and wouldn't come back on again until you manually turned it on. less