Best Western Galaxy Inn

1700 E Lebanon Road, Dover, Delaware, 19901-5845, United States
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Best Western Galaxy Inn

Situated directly across from the Dover Air Force Base, this Delaware hotel offers comfort and convenience at a reasonable rate. Experience the highest quality of customer service, comfort and convenience while staying at the Best Western Galaxy Inn. show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
1700 E Lebanon Road, Dover, Delaware, 19901-5845, United States

Reviews of Best Western Galaxy Inn

Traveller Overview:
3.5 Rating: 283 reviews
Excellent 26%
Very Good 24%
Average 19%
Poor 12%
Terrible 16%
Rating

bookerve, wrote review 21/08/2020

BW Review

Room not cleaned properly. No luggage carriers. 2nd floor only accessible by stairs. Heard State Police banging on another guests room yelling at them to “open up State Police.” Now, that was quit... more

Rating

bbackshop, wrote review 10/08/2020

Place reeks of cigarettes

Overall this hotel was dingy and reeked of cigarettes. Staff was pleasant, it was clean but it is old and needs major updating. It was hard to get past the smell, we did are best to spend as little ... more

Rating

GosiaL232, wrote review 08/08/2020

Dirty, dirty & dirty

I’ve stayed at other Best Western hotels across US. Never would I expect what we found at Dover one - hotel is under construction, that would be ok - but there is no excuse for the filthy room conditi... more

Rating

sunrisehomeclean2020, wrote review 27/02/2020

Chad grima

Clean rooms great fitness room laurdry rooms friendly staff great location excellent service manager Steve very friendly alot of parking and also let friendly I would recommend anyone to stay and grea... more

Owner Response
stevegP324QU, General Manager at Best Western Galaxy Inn, responded to this review
Thanks for such a great review. I'm glad you enjoyed your stay.
Rating

Louis A, wrote review 01/01/2020

Worse Best Western I stayed at.

My wife and I went to Dover DE and decided to stay at a hotel overnight. I have stayed a many Best Western hotels. Most of them are very nice.Although the service at the desk was not that bad. I have ... more

Owner Response
Steve G, General Manager at Best Western Galaxy Inn, responded to this review
Of course the rooms don't match the picture. We are in the middle of renovations as stated on the website,hotel doors and the front desk.. Sorry they were having trouble with the pancake machine but I confused about the coffee it is the required standard of all the Best Western's. Maybe after we are finished the renovation we will be more to your standard.