Best Western Fowey Valley

We stayed a couple of nights in August. Nice room, facilities, service, etc, but even though the outside temperature fell to about 13 degrees, the room was like a sauna all night. There's only so much a fan can do. Otherwise, this would be a five. less

I stayed with my husband and 2 children last night on the a home from a week in Cornwall it knocked an hour off our return journey. The reception staff were helpful and welcoming. The room was huge and spotless, big bathroom with bath and shower. Kids beds were partitioned to give some privacy. The evening meal was lovely I had lasagna with chips and garlic bread plentiful, husband had pork roulade excellent but very small, more like fine dining! There was 20% off as we were guests which was good value. I would recommended opting for the bar meal section if very hungry. The waiting and bar staff couldn’t do enough for us and spent time chatting to us in between serving which was nice. Thank you to you the 3 of you! The room was very very hot at night, there was a Fan provided but it really Was very hot in room 9. The kids accessed the pool twice which they loved! Breakfast wasn’t quite as pleasant as the night before, 3 young girls who quite frankly looked miserable and confused! The young male waiter from the night before was clearly running the entire service! The breakfast was buffet style and some was cold, I did advise the waiter and he amended the setting on the warmer. I decided to order the smoked haddock and poached eggs to get a warm fresh breakfast and it was absolutely perfect! Although again it was left to the waiter to sort this out after the girl looked blankly at me upon approaching her to order and then wandered round the dining room with my plate of food before returning it to the kitchen! I did wonder if it was due to no manager being present on a Sunday. We met the manager briefly on Saturday evening he was lovely and very professional. Overall this is a clean, interesting well run hotel, but a select couple of staff need some hospitality training. We would definitely stay again. Also the hotel is in the cutest little town ever! Lots of quirky shops, very traditional. Coop 2 min walk. WiFi excellent speed. less

Thoroughly enjoyed our one nights stay... We wish it was for longer. Our room was lovely and clean! The pool was fantastic for our little one. Totally recommend this hotel, located in a beautiful village. less

This is the third time I have stayed at The Best Western in Fowey Valley in 2019. On every occasion I have found all the staff to be friendly and welcoming, and the rooms spotlessly clean and well equipped. On this occasion we were booked in by Alice who was being trained by a more experienced member of staff. Despite it only being her second day, Alice, like all the staff was polite, efficient and friendly. The prices for the room was very reasonable, as were the drinks. We enjoyed a very tasty evening meal. The only negative comment I can add about this hotel is that on this occasion we were in a room on a side of the hotel we had not been in before. We slept with the window open, and I was woken by the local church bells chiming every hour. Not the hotels fault, but bear this in ind if you are a light sleeper like me! Otherwise, nothing to fault, great hotel and great staff. less

Although staying on business, I was able to relax and enjoy the hospitality of the hotel team, services and facilities and even a short walk after dinner down to the river to experience the holiday atmosphere of Lostwithiel. I would not hesitate to return as a leisure guest in the near future. less