Best Western Fowey Valley

As well as being in an excellent location for exploring the beautiful Cornish coast, villages and moors the main feature of this hotel is the customer service and the relaxed atmosphere. The room was as light, clean and comfortable as before with wonderful shower. The staff are predominantly young but appear very well trained to look after you - nothing is too much trouble. Will be back again. less

My Partner and I have just returned from this lovely Hotel. We had a very peaceful stay even though there was a large coach party staying at the same time. We had booked a Superior Room which was well worth the extra for the upgrade. Fabulous comfortable huge bed, very modern bathroom with a powerful shower over the bath. The staff are brilliant and nothing is too much trouble. I have to mention Amir in the restaurant who served us each evening and 2 mornings. A very nice helpful young man who provided us with an excellent service. The food in the restaurant is really very good and we did not have one bad meal during our stay. The breakfast bacon option was smoked, but I don't like anything that is smoked. I asked if it was possible to have non-smoked bacon and they arranged for some to be brought in for the duration of our stay. Excellent Customer Service. They had just changed the restaurant menu from Summer to Winter variety and the options were limited but the dishes were very tasty and well cooked.Very clean and comfortable throughout the whole hotel and the bar area is really nice with modern décor and comfortable seating. If we come back to Cornwall again in the near future we will definitely stay here again and have no hesitation in recommending to others. Well done Best Western Fowey Hotel - it was a delight to stay with you. less

A pleasant surprise in that first impressions are not always the best impressions. On arrival at the hotel, it doesn't seem to be much. The front is right on the main entrance into the town with a startled "where do we go now?" and then the signpost up a narrow lane to the back of the hotel to find parking and an entrance into the hotel and reception. Lovely welcome from Jacob our receptionist. Our room was a family room which was big enough to swing 2 cats, bathroom big enough for all with bath and shower. Room was clean and had crisp linen. Nice pod coffee machine. Breakfast was buffet but one could ask for your special eggs. All in all a lovely 2 night weekend break at this hotel. Would recommend and stay again. less

I brought a coachload of pensioners here for a 3 night stay and was really pleased with the way we were treated. The staff and management are friendly and helpful. The food is very good and the premises clean and welcoming. Couldn't fault it. less

I was with a group of 20 and had to get a Carvery ticket but it seemed to take forever - I paid given receipt and went to the seating area only to find I did not have ticket for Carvery so had to go back for it (I had a stroke 4mths ago) so wasn’t very good for me - the Carvery was £9:95 and was very nice but the downside for me was carrots and parsnips were together -not everyone likes parsnips so I resorted to just fishing out the carrots — it appears this restaurant is not geared up for large numbers and is the slowest to anywhere else I have frequented ‘ less