Best Western Forest And Vale Hotel

Stayed at this hotel for a 2 day break with friends. From the minute we walked in to leaving the service was excellent. Staff were friendly, welcoming and helpful. Really enjoyed our stay and would definitely go back less

In late May we booked our first trip away from home this year, 4 nights at the Forest & Vale, from Wednesday to Sunday. We had not stayed here before, but many years ago enjoyed an evening meal there whilst staying elsewhere in Pickering. Arriving at 4pm we were given the keys to Room 7, which was upstairs (no lift) and overlooking the busy main road and roundabout. However, double glazing eliminated most traffic noise. Our room was quite large, with a bathroom (with bath and shower) up 3 more stairs. We enjoyed a meal in the restaurant on our first night. Good choices, excellent service and a nice bottle of wine to accompany the food. Breakfasts were excellent, also served to your table in the restaurant, with hot food cooked to order. All the tables and chairs were well cleaned between customer use. There was good social distancing in the restaurant and bar areas. Also a nice large garden area with seating, ideal for wedding venues etc. All of the staff we met during our stay were lovely, hard-working and courteous. Multi-tasking too, looking after reception, serving at tables, cleaning rooms etc - always with a smile ! We should especially make mention of Lisa and Gabi. In all, a very enjoyable stay, and we look forward to returning in the future. less

Had a wonderful relaxing break from work at this hotel. Excellent base for walking or day trips to York. Nothing was too much trouble for the staff, food was excellent (breakfast and evening meal) The bedroom (2) was beautiful overlooking the garden. The only slight negative would be the strength of the shower not the most powerful, but didn’t dampen our trip. less

Hotel is very clean. I had a double room but was on my own. I think it wouldn’t have been big enough and no bath. The room rate based on that was expensive imo. As stated the room was immaculately clean and the hotel well presented and kept. Why? THE STAFF. Superb all though this hotel. Polite, respectful friendly. However two fellas Harry and in particular Alan truly represent what this hotel is about. I regular stay in hotels. These fellas are the best hosts you will ever find. Alan especially. The hotel is extremely lucky to have him. He needs a pay rise. At dinner yesterday he immaculately looked after our party and was funny attentive and also polite. What a man. We never went with our beer glasses empty and was a true representative of the hospitality industry. If you have employee of the year, give it to him now. Very very impressed with the hotel. Can’t say I’ll be back, but the staff have made an impression. You should be proud of them. less

Hotel in great position for exploring Yorkshire coast and Moors. Food was good and staff and service good. However bed in our room was poor and Wi-Fi did not work in bedroom fine in main building. Felt that furniture in bedroom was in need of updating as old fashioned dark brown is dated. Unfortunately weather was not kind otherwise gardens were lovely, and would have been nice to dine outside. less