Best Western Fireside Inn

My husband and I stayed at the Best Western Fireside Inn in August. Yes, the decor might be considered "rustic" to some, but we found it to be cozy and very clean. We had a suite with a separate bedroom, a hot tub and a living room with a firelace. To our surprise, we found a bottle of wine and chocolate covered strawberries in our room, upon arrival. We did not expect that at all. You could not ask for a more comfortable bed.. and my husband is very fussy. We had dinner in the restaurant on the main floor, and I had the best nachos I've ever eaten. The staff was most hospitable and friendly. The location was great for us too. They are situated beside a grocery store, so when we wanted snacks and drinks, we simply walked over to the store. We did not swim, but the pool looked clean and inviting. The only drawback was due to Covid, they did not offer the free buffet breakfast. Instead, you get a grab bag with an apple, orange juice, a danish and a granola bar. I really missed the free breakfast, but what can you do. Overall, we had a great night and a great nights sleep. I would definitely recommend the BWFI in Kingston and I can't wait to go back. less

Love coming here. Sales manager (sorry didn’t get her name) and Haley are incredible assets to the company. Great service that makes me want to come back whenever we pass through Kingston. Incredible team over all. less

The check in clerk, Stefan was friendly, knowledgeable and efficient. In the morning the check out clerk, Haylie was equally great. We further met 2 other staff members in the parking lot and they were great to talk to as well, great staff makes a stay so enjoyable. The rooms were uniquely decorated as if its a cottage, gas fire place brown crown molding, old books on a shelf. The beds were very comfortable lots of pillows, clean,. Only negative was the fridge in the room was so small could only get a couple of drinks in. Overall a great stay. less

Very clean, quaint hotel! Decorated in a Bavarian theme with wood furnishings and outdoor flowers everywhere. Staff members responsible for keeping the property clean took great pride in their work. (I watched a staff member pick up used cigarette butts outside of one of the entrances) The rooms are well designed with some creative pieces of furniture and storage. Breakfast does come in a bag, but with the restrictions in place, it was fine. There is a Food Basics right next door if you feel you need to enhance what is in it. We asked about a bike route at the front desk, we received excellent directions to Lake Ontario Park and biked along the lake shore all afternoon. We didn't eat at the outdoor patio, but it was always quite full when it was open...must have been good! The pool area was clean and had some tables and chairs. We loved our weekend in Kingston and are coming back in the fall again. Definitely staying here! less

This hotel is on COVID restrictions and housekeeping does not clean the rooms. Clean towels are available at the front desk and a breakfast packed bag comes too. The pool and location are the major draw for this facility. I would like to say that the night clerk was the absolute best here. Hailey made the stay much more enjoyable with her attentiveness and friendly attitude. I hope the manager recognizes this as she makes up for the property drawbacks. I would definitely stay again but I would ask for a mattress with more support. Thank you Hailey! less