17/09/2018 rebeccapj, Brampton, Canada
Best Western Fireside Inn is a wonderful hotel. We arrived early, and asked for an early check in, but was told to come back, went back a 2nd time room still not ready. It would have been nice to ge... more
Best Western Fireside Inn is a wonderful hotel. We arrived early, and asked for an early check in, but was told to come back, went back a 2nd time room still not ready. It would have been nice to get a room after a long drive.Great location, close to malls and restaurants. What we liked about it, it was really comfortable and very homey, sort of cottage style, with a fireplace. The room was a decent size which was good because when the rest of our family came they were able to stay in the room with us until their rooms were ready. The bed and pillows were very comfortable so it was a great sleep. There is a mini fridge, flat screen tv, safe, pool,also a menu to order from the in house restaurant. Breakfast was great, enough hot food to choose from.with many other choices. The breakfast staff was very accomodating to whatever your needs were, always replenishing when needed. Front desk staff was very helpful with directions and gave us a tour guide of Kingston with coupons to use (i think her name was Catherine, not sure thanks). This is one of the better Best Westerns we have stayed at
We were able to take photos outside, nice backdrop scenery at the front. During check out, the young man was very courteous, and actually knew we were there for a wedding, asked how we enjoyed our time, We all really liked this hotel and would definitely return. This is a redo review and i apologize for giving the wrong rating. Great Hotel!! Highly recommend for an enjoyable stay. less
BWFireside, Director of Sales at Best Western Fireside Inn, responded to this review
Thank you for taking the time to rewrite your review, you are not first to get the rating "dots" reversed. So, we do appreciate you taking the time to correct it.
We are so happy that we met all of your expectations, with your stay, and do hope to see you again in the near future.