Best Western Falcon Plaza

The Staff was extremely accommodating and very friendly. We stayed for 2 nights as we visited 5 colleges in the area. When you are out of town and eating carry out for every meal, it's really important for our family to have a refrigerator and microwave come standard in hotel room for leftovers. Best Western has become my new number one choice for hotels thanks to the great Staff at Bowling Green, Ohio! less

We stayed here based on TA reviews, and when checking in noted that this place had been named a top 5% in quality for all Best Westerns. Easy checking, parking near the room, outside door secure with entry via keycard. Location near downtown, and mile or so off the interstate, near the University. Room was nice, bed was good, nice and quiet, good older bathroom....towels and hot water were plentiful. Typical "free" breakfast, with a very nice woman doing the serving. Perfectly OK stay.....would recommend for a budget lodging. less

I booked a suite-style room at this hotel so that I could enjoy my weekend with my family and a couple friends. When I went to check-in, the front desk staff woman was VERY unprofessional and rude to me, simply because she had noticed that I had just recently turned 21. She automatically assumed that we would be loud and unruly in the room, when this was not any of our intentions at all. I tried to explain this and she continued to be very rude to me. I can not justify ever staying at this place again when the front desk staff treated me so poorly. I would not recommend this hotel to anyone. less

The hotel is okay. A bit shabby and overpriced but what can you do in a small town? I’ve stayed here twice before with no problem. This time, I awoke at 3 am to the chirping of a dying battery. It was not the fire alarm. Couldn’t figure what it was so called the front desk. After seven or so rings, the phone was answered by an overly-friendly, chatty person who finally agreed he would come to my room to investigate. He showed up and started chatting about what he was doing. I tried to stay disinterested and sleepy. His narration concluded that there was a hidden CO2 detector whose battery was dying. He left the battery in, chirping, because it was “Illegal” to remove the device from the room. I removed the batteries after he left to fetch new batteries because it was so obnoxious. He returned to continue his animated discussion while he replaced the batteries. I just wanted to get back to sleep. The clerk was a jerk and wanted to discuss the whole situation while I just wanted him to fix it, shut up and leave. He finally left at 3:44 am. Of course I could not get back to sleep. I said the honorable thing was to comp the room and give me a full refund. When I checked out I was told I would get a minuscule discount. I will never stay at this place again. I encourage everyone else to avoid this place as well. less

Check in was speedy, Desk clerk friendly and congenial. Overall a very good hotel experience. conviently located near many food establishments. Would highly recommend this hotel to others traveling to the Bowling Green area. less