Could be a nice hotel if it was clean.
The rooms were FILTHY.
Glass and mirrors full of smears.
TV screen full of smears.
Headboard of the bed full of smears and handprints.
Every horizontal surface was disgusting.
The floors could not have been mopped.
The bathroom was filthy. There was hair in the sink and tub, poo splatter on the wall, dirt, hair and gunk in the corners of the walls. There was food splatter on the walls.
The tray the coffee pot sat on was dusty and dirty.
The room was so dusty, I noticed when I wiped everything down.
The upholstery on the pullout couch was horrible. I asked for extra sheets to cover it.
I ended up cleaning everything with my own disinfectant wipes because I couldn't sleep or relax. How gross to be surrounded by other people's filth.
I saw the older male housekeeper use a leaf blower as his "broom" and they weren't mopping... just pushing an empty bucket around.
Enhanced cleaning means you actually clean ALL of these things, properly and between every guest. I know that because I was a hospital housekeeper during the pandemic...this hotel was nothing but a breeding ground for bacteria and nasty.
There was breakfast every day, but they only seemed to restock their supplies on Saturday. The rest of the week it just ran empty and when I asked a front desk staff member, they seemed indifferent. No bananas, oatmeal, fruit cups, burritos, peanut butter, jelly, or waffle mix by Monday.
When you pay over 300 for 4 nights in a FILTHY room, you shouldn't have to beg for waffle mix...but there I was.
The pool was heated but not open. It was dirty, full of leaves and debris. I was told it's "opening next week" but from the looks of things...I doubt it.
Some positive things
Clean smelling linens
Sweet lady housekeeper
Air conditioner worked well
Parking near door