Best Western Fairwinds Inn

We arrived at the Best Western Fairwinds Inn at 1:15pm for a 2-night stay. We had driven 5 hours in heavy rain, and were earlier than expected due to crossing a time zone. Upon arrival we learned that rooms were available but if we wanted to check in early we would have to pay one-half of the daily lodging rate (about $40). There was no attempt to accommodate us any earlier than the official 3:00pm check-in time, even though we were staying more than one night. Needless to say, we drove around in the rain until the 3:00pm check-in time. It is a hotel’s prerogative to choose whether to have a policy where they make a reasonable effort to accommodate travelers who arrive early, or a policy where they try to take advantage of a situation to make a buck, as was our experience. However, if it is the hotel’s policy of charging for early check-in, this policy should be clearly stated on its hotel website, and in the hotel description on 3rd party booking engines. Had we been aware of this policy we would not have booked at the Best Western Fairwinds, and because of this experience we will stay elsewhere during our next visit to Cullman. less

This is a very nice and clean hotel. The gentleman who checked us in was very accommodating. Especially since we arrived at noon. The lady that checked us out the next morning was great and breakfast was ready on time. less

rooms were clean and tidy. receptionist was very nice and professional. location is good - everything you need within small distance. Has been updated since we were there 2 years ago. Good for the price. less

A very clean and well kept property. The breakfast was good. Staff was great. The bed was very comfortable. The room had a very fresh and clean smell. We will definitely stay again if we pass thru the area. less

My husband and I were pleased with this Best Western Motel. We love the Brand and had read positive reviews on Tripadvisor. Front desk staff was pleasant, check in went smoothly, and our room was very clean. As other reviewers had stated it is newly remodeled and we liked the update! One thing to note is that this property is not going to please if you expect the Hyatt but then you're not going to pay those prices either. We loved the fresh, clean room, clean bedding, and friendly staff. The new mattress was very comfortable! I don't mean to complain but I did notice that all hard surfaces were very dusty. Side tables, tissue box, microwave area, lamps, and desk were quite dusty. Other than than the room appeared clean. Something to add is how quiet our room was! Because it's a motel I really expected to hear outside noises but this property is away from the busy highway nearby. Another plus is the outdoor lighting. The area seems very safe and with the bright lights in the parking lot it's easy to get from your car to your room. Overall, I would give it five out of five stars less