Best Western Fairwinds Inn

1917 Commerce Avenue, Cullman, Alabama, 35055-6151, United States
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Best Western Fairwinds Inn

This Cullman, Alabama hotel offers the best in southern hospitality as well as comforts of home for all of our guests. The Best Western Fairwinds Inn provides perfect accommodations for travelers, families and business people, seeking comfortable lod show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1917 Commerce Avenue, Cullman, Alabama, 35055-6151, United States

Reviews of Best Western Fairwinds Inn

Traveller Overview:
4.0 Rating: 363 reviews
Excellent 38%
Very Good 30%
Average 14%
Poor 11%
Terrible 5%
Rating

svenway, wrote review 16/07/2021

Run away, run away!

Absolutely terrible! Worst hotel on I-65 in North Alabama. No mention of charge for small dogs (less than 20 lbs) online, on the phone or during check-in. Charged $20/day for 'dog over 20lbs' at check... more

Owner Response
Harry Patel, General Manager at Best Western Fairwinds Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 256-737-5009. Sincerely, Sam Heppner General Manager Best Western Fairwinds Inn
Rating

Rebecca H, wrote review 11/07/2021

Never again

The rooms were musty smelling. The sheets had not been laundered well or just weren’t changed. The remote didn’t work in one room. The shower ceiling panel in one room was full of mold and the tub had... more

Owner Response
Harry Patel, General Manager at Best Western Fairwinds Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 256-737-5009. Sincerely, Sam Heppner General Manager Best Western Fairwinds Inn
Rating

Relax62895927132, wrote review 26/06/2021

Awful dirty and rude

We booked two rooms and upon entering the room it was obvious cleaning was not done. The bed spreads were filthy, around the beds, and as well as the furniture. I asked the manager about clean sheets,... more

Owner Response
Harry Patel, General Manager at Best Western Fairwinds Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 256-737-5009. Sincerely, Sam Heppner General Manager Best Western Fairwinds Inn
Rating

kaydayFL, wrote review 10/06/2021

Great budget stay, couldnt ask for more

I have stayed at every hotel in Cullman. Some are a little fresher and more up to date. If you are very picky about frills? You might want something else. However, if you just need a basic place t... more

Rating

Fearless51496457091, wrote review 13/05/2021

Could be a nice hotel if it was clean.

The rooms were FILTHY. Glass and mirrors full of smears. TV screen full of smears. Headboard of the bed full of smears and handprints. Every horizontal surface was disgusting. The floors could not hav... more