Best Western Fairwinds Inn

Very unusual to find a high quality TV and cable provider but this is the best I've run into. This is a simple overnight stop on our way to Florida every fall. We don't need a great place. I booked the room on priceline from the parking lot and saved maybe $10. Went right in and they had the info. The only thing preventing a 5 star rating is the breakfast. I'm not much for instant coffee but this one they had wasn't bad. The breakfast offerings were pretty weak but okay. Attendant was kind of a stalker talking with that very hardcore southern slang. Probably looking for a tip. Keep looking gal..... less

This was a great experience from booking the room, the gorgeous clean room, friendly staff, and great warm breakfast. I will be back. They thanked me for being a best western member and for coming back again. Convenient to 165 , gas stations, and food places. less

We have stayed at this hotel before and really liked it. This time we didn’t get our requested smoking room and we were also told there were no rooms on the first floor as I requested. I know these aren’t guaranteed but knowing they don’t have an elevator and we have back problems and a disability issue I wanted first floor. When I questioned going to another hotel the clerk insinuated I booked via a google web site when I stated I had used BW site and that I’d have to fight to get my money back. In the end we were given the handicap room and that was fine but right away we found a bug. The room had a damp odor and it truly needed some touch ups. I am sad to see this place go down hill. less

I would have given this hotel a perfect five score because most (not all) of the staff are pleasant however the room where they assigned us first has got bugs and I’m talking about 8 bugs roaming around the room and a bunch of them behind one of the picture frames on the wall. The staff informed us that it’s a seasonal thing in Alabama however it’s not a good enough reason considering we also live in AL and you don’t see bugs like that around our place and if it was really the case then the second room they offered us would have had bugs too, right? We appreciate that they offered us a transfer (or transfer to a different hotel ) and the second room was clean enough, no bugs, however it smells a little bit. For the most part of the stay is fine but I wish their housekeeping staff could do better on maintaining the cleanliness of the room. It is after all the most important factor for good sleep quality of guests. less

I can't say enough about the staff here! My husband has family in the area so we have stayed here before. Not that our other stays were not nice but this time we really had an opportunity to interact with the staff since we were staying for 3 nights. Everyone is so nice and accommodating. From the time we checked in until we departed we felt very much at home. Brittany at the front desk is an asset to this business. As well as Gayle who runs the breakfast bar in the mornings. We didn't interact with the housekeeping staff much but the times we did they were very friendly as well. My only criticism of the property would be that I was disappointed that the pool was already being closed for the season as it was still very warm outside. But we will definitely stay here again when we're in town. less