Best Western Executive Inn

Reasonable price, biiig breakfast buffet, nice machines in the fitness center. Loved the turquoise wall color in the king room. Front desk staff were friendly and they gave me a toothbrush. Microwave and fridge in the room. Nice shower with rain style shower head. Downside: difficult to control the temp and the heat doesn't exactly make it to the bathroom since the unit is under the window. less

I came in early, booked then on to work. Got called to go to South Texas about 3 and canceled room just to call back at 4 and rebook it. I got there and the lady who checked me in was great, funny, friendly and helpful. I walked into my room and smoke smacked me in the face.... I called the desk and she said she would spray. I did about an hour's worth of paperwork then left to go eat... Got back still stunk. She came and sprayed again.. Not only did it stinky, it had a unpainted patch on the wall, phone didn't work and the phone had nasty something on it. The girl at the desk was helpful and I should have moved to another room. Next morning at check THAT girl really didn't care and even said... Oh that was the old smoking room, but it's been remodeled... Haha and the smoke comes back. Geez as a diamond elete member with over 100 nights at BW this year you'd think they would put me in a GOOD ROOM. As far as location it's great, good parking and easy access. Breakfast is the same old microwave junk everyone else has but the beds are usually good here. I will see how the respond to me over the stinky room and then decide if it's time to move on or not. As far as price? This is a fair price but NOT this trip cause of the stinky room. less

We came here for a family reunion, They were doing some remodeling but it didnt really bother us to much. Nice breakfast area with a good variety. The rooms were nice and big as well as clean. Conviently located where we needed to be less

Enjoyed meeting helpful and gracious staff. Shirley was available to help everyone in morning breakfast. The women at the service desk were very kind and quick to attend to our needs. Convenient to I-45 and center of town. less

First of all, be prepared for the hidden $50 "incidental" charge...you will be required to allow them to charge an additional $50 to your credit card (above an beyond whatever rate you are going to pay for your room) at the time you check-in. They will refund it to your card within 7-10 days after you checkout (as long as you don't steal anything or damage the room). Second, the night clerk must have been having a really bad night...she was very rude and not interested in anything except whatever she had going on in the room behind the check-in counter (asked if the rooms had a folding luggage rack in them...her response was "I don't go into the rooms, so I really don't know. If there is one in the room when you get up there then "Yes", if there isn't one in the room, then "No"!!!!) Third, the A/C on our floor was broken (fortunately the A/C in the room worked), so when you left your room it was like walking into a sauna. The same night clerk responded "Yes, we are aware that it is broken on that floor, but management has not decided to fix it yet!!!" less