I Would have Rated them LESS
Hotel not the cleanest. Staff is slow at check-in, you receive sandpaper instead of towels in your room. The overall staff couldn't care less if you were a Platinum Member of just Joe off the street... more
Hotel not the cleanest. Staff is slow at check-in, you receive sandpaper instead of towels in your room. The overall staff couldn't care less if you were a Platinum Member of just Joe off the street. By-Pass this BW if at all possible. less
Suru Patel, General Manager at Best Western Executive Inn, responded to this review
Platinum/Diamond membership level can be achieved by using credit cards, stays in a hotel, or buying points directly from best western. This has nothing to do with hotel policy. Please read hotel policy before you book and don't assume that they are same. Each best western hotel is independently owned and operated, so we can have our own operating policy with standards set by best western. In the past we had platinum/diamond members smoking in the room, stealing room amenity items, and trash up the space. We have one policy for all.