13/07/2017 Beefcheek, Ronneby, Sweden
The best thing I can say about my stay is that it was fairly cheap and it had working AC (although noisy). My window was inside the adjacent shopping mall, which was lit up all through the night. The ... more
The best thing I can say about my stay is that it was fairly cheap and it had working AC (although noisy). My window was inside the adjacent shopping mall, which was lit up all through the night. The breakfast was the worst I've seen in years, scrambled eggs that tasted really bad (usually bad scrambled eggs are just bland), and everything just seemed a bit "sad". Not staying there again. As with most hotels, it offered free wi-fi that was quite useless. less
Christoffer A, Receptionschef at Best Western Eurostop Orebro, responded to this review
Many thanks for taking the time to share your views from your recent stay with us.
I am sorry to hear that we didn't live up to your expectations.
Both me and the entire team are here for you, as our guest, and we aim to do our utmost to exceed your expectations and to give you a nice stay.
I was not aware that the lights in the shopping mall that was lit up all night was bothering our guests. So I do thank you for letting me know and I will take this with me to our Maintenance Department and see if there might be something we can do about this matter. Right before the summer period our supplier for the wireless network connection was here to increased the speed of our wireless network. So that we now offer approximately 50 Mbps. However the speed might not have been the problem for you.
Last but not least, it is with sadness I read that your breakfast experience was so bad.
We get to hear a lot of comments in regards our breakfast buffet and we do work hard to improve the breakfast experience. If you could spear us a moment, we would really much like to hear more in regards your breakfast experience. Please send us an email at email@example.com, so that our chefs and breakfast hosts can improve and get better.
Should you have any other questions or concerns, please do not hesitate to contact me, Christoffer Andersson, Front Office Manager, firstname.lastname@example.org, personally.
I do hope that you can give us another chance to proof that we are better than your first experience.
Front Office Manager
Best Western Eurostop Örebro