Best Western El Grande Inn

15135 Lakeshore Drive, Clearlake, California, 95422-8106, United States
based on 226 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.
rating TBC

Best Western El Grande Inn

Enjoy northern Californias beautiful scenery from the comfort of this Clearlake hotel, just minutes from Napa Valley wineries and sparkling Clear Lake.

The Best Western El Grande Inn is the perfect home-away-from-home for business and leisur
show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western El Grande Inn

Traveller Overview:
3.5 Rating: 226 reviews
Excellent 25%
Very Good 28%
Average 21%
Poor 13%
Terrible 11%
Rating

jtuckerlover, wrote review 25/11/2019

Good

I had a good time. It's nice room. Thanks bed is really hard thought or maybe because of my herniated discs its worse on my back. I also wish the tub was a littlw deeper so I could soak in it to help ... more

Owner Response
Bhavna P, Manager at Best Western El Grande Inn, responded to this review
We thank you for taking the time to give us a rating and a nice review and we are glad you had a good time with your stay here. I can appreciate your feedback on our tubs and I would imagine for soaking in the tub for your herniated disc would of been helpful for you if they were deeper. We do look forward to your next visit here and would like to wish you Happy Thanksgiving
Rating

Toni I, wrote review 25/10/2019

El Grande Always

El Grande Inn in Clearlake is the best place to stay when you are in the area...Rooms are nice, spacious, and clean and the indoor pool is great for little swimmers. The hot tub is not too hot for th... more

Rating

michaelaP1037LV, wrote review 23/09/2019

No free breakfast here

This is a nice hotel for a Best Western, but they have a restaurant on site so they don't offer the free breakfast that all of the other BW properties I've stayed at have. I like the atrium and at th... more

Owner Response
Bhavna P, Guest Relations Manager at Best Western El Grande Inn, responded to this review
We thank you for taking the time to give us a rating and a review. We thank you for your good comments. We are one of the few Best Westerns with a full service restaurant and hope you got to enjoy the big selection of breakfast and lunch items that are on our menu. We do get many comments about our guest to enjoy one of 6 common areas to enjoy visiting other guests. We hope to see you on your next visit also.
Rating

milburnc2019, wrote review 09/09/2019

Sadly Dissapointing

We booked at the Best Western after having checked into another "resort" on the other side of Clear Lake that felt rather isolated and unsafe. I booked the Best Western specifically because of brand r... more

Owner Response
Bhavna P, Manager at Best Western El Grande Inn, responded to this review
We thank you for taking the time to give us a rating and review. We apologize for the pool being closed. Usually when it is closed it might be for a couple of hours when treating our pool. We do have only a few smoking rooms for our smoking guests and with marijuana now legal and them being in a smoking room that there was nothing illegal happening but sadly you are right about a lingering smell so we apologize for that. I am truly sorry to hear about the poor water pressure when you were filling up the bath for the kids. Also all the doors on the second, third and forth floors are always locked and the staircase is there for emergency fire escape reasons but also the doors downstairs are left unlocked for our guests to come and go from our big parking lot and there are 2 elevators which does include the one by the outside doors we leave open for our guests. We certainly hope you will give us a second chance the next time you come into the area.
Rating

smashat1, wrote review 21/08/2019

Rude Staff

We were staying 12 days and arrived to a nightmare renovation. We were not advised this would be going on throughout our stay. The staff told us they would give us a discount for our inconvenience...... more

Owner Response
Bhavna P, Manager at Best Western El Grande Inn, responded to this review
We thank you for your rating and your review, they are very important to us. We are sorry for any inconvenience that might of occurred during your stay with us as our team was putting furniture together in our conference rooms where there was no noise to any of our guests. So I am guessing that maybe when our team was moving the old furniture out of our rooms and suites and putting the new furniture into the rooms and suites during the afternoon, We apologize for any inconvenience this might of caused you. Talking with the Operations Manager there was no offer of any discount. When a guest puts up the DO NOT DISTURB SIGN, the housekeeping will not knock or enter the room. So if you leave and later change the sign on your door to PLEASE MAKE UP ROOM, when housekeeping is done with there shift there would be no one to take note that you were asking for service. We hope you do give us a second chance and enjoy our newly remodeled rooms.