Upon my arrival, I was greeted by Avril, who was definitely a shining star at this otherwise odd hotel. She was one of the best hotel staff I have encountered anywhere in my travels: warm, welcoming,... more
Upon my arrival, I was greeted by Avril, who was definitely a shining star at this otherwise odd hotel. She was one of the best hotel staff I have encountered anywhere in my travels: warm, welcoming, helpful.
This hotel is full of contradictions: it is the open-center style, where the rooms are off of walkways that surround the central, covered "courtyard", which I find delightful. It gives one the feeling of space, yet warmth, with the beams and Spanish-style chandeliers. However, the front door is dirty, yet surrounded by a beautiful tiled arch.
The elevator is downright scary, yet there are no stairs to access the upper floors. There are stairways exiting the upper floors, but they are all EXTERIOR, so that, should you go out, you have to go all the way down to the ground floor to get back in the hotel.
In the central "courtyard", there is a very pretty fountain.
There is a bar (with a great choice of microbrews and a pool table), and there is an expensive restaurant on premises. Apparently there is also a conference room.
THERE IS NO BREAKFAST INCLUDED WITH THE ROOM.
The small pool is inside and yellowish and dingy. The rinse-off shower nearby doesn't work. The jacuzzi (outside) is cold and poorly-designed: the configuration makes the water splash up all around the edges, and while your hair gets soaked, you can't get a jet centered on your back.
The rooms are clean and updated. There is a microwave and fridge with freezer. Be careful: the fridge is very cold and will freeze some liquids.
I also have to add that there is parking on both sides of the hotel, and although they have cameras, I was nervous about leaving my car parked there given the neighborhood.
This hotel has so much potential; I hope that someone makes some small changes to bring it up to the standards of other Best Westerns, and to capitalize on its good "bones". less