Best Western El Cid

Didn't realise I wrote a review 5 years ago but just had another great stay and wanted to thank the staff. The hotel itself is great. The only negatives might be a small pool and the fact that they no longer seem to have a breakfast buffet at the attached restaurant but the positives more than compensate. The staff were all excellent though Nicadeemus particularly sticks out in my memory for thanks. Go to the award winning seafood stall next door for phenomenal food and I also recommend organising a day trip around the nearby wine region less

I am truly a critic when it comes to service and quality. This place is charming,and its antique spanish motif gives it a plus in this area. The service was far above any I have seen in a long while; from the front desk, maintenance man, bell man, I have absolutely nothing to complain about! Nicdemus became my 8yr old's dear friend and I think my eyes got watery when we left. I absolutely recommend this place! I stayed for 5 days and 6 nights and every day the staff was hard at work. They were pleasant and always greeted us. The place is clean, centrally located , and like I said, it has the best atmosphere I have experienced in a long while. Thank you staff at Best Western, you gave us the best stay I have had so far❤ less

We were in Ensanada the day before the Baja 500 (not intended). Anyway we stayed at the Best Western El Cid. The room was beautiful with lots of Mexican tiles. The bed was comfortable and the staff was great less

We really enjoyed our stay. Friendly staff. Clean room. Perfect location near shops, restaurants, bars, etc. Hotel is older but charming. We would stay here again. Has parking, easy access to marina as well. less

This hotel was booked from a second party website for $225 for three nights including taxes ,but they charged me $252 because and REFUSED to honor the second parties website price and basically said TOUGH crap!!! So they essentially STOLE $27 from me. The pool is NOT heated and has a ugly motel like ambiance as well as being freezing!!!!!!! Each room is different and some are grungy as Hell!! Our bathroom had black and green mold in the shower tiles and the sink for the room is in the kitchen area!!!!!!!Our view was hideous and we had to ask them to clean the room!Some of the rooms are nicely redone with tiled floors and new bathrooms but ours looked a nicer version of a Bates Motel!!! Best Western has poor quality control on their products so of course quality varies at each hotel!!! Restaurant was tasty and very well priced but NO WAY in Hell would I stay there again!!!! Also no screens on the balcony and a huge green bug jumped into my friends bed and she had to kill it with a shoe. Also bedding looks old and has seen better days!! In fairness to the hotel they are trying to spruce up and add a fresh coat of paint to the hall walls outside the rooms!!! Book the hotel thru a second party site because they charge 30% more for walk in customers!!!Only good thing I can say about this hotel is that the location is good!!!!! less