Best Western El Cid

Dump nothing works in room. cold showers, horrible "jacuzzi", total dump. really disappointed. Didn't reserve room ahead as we wanted to confirm there was ample & secure parking for our atvs and trailer. As soon as we confirmed every site online had "no rooms available" that should have been my 1st clue since they were almost empty. The second I told them about my online search ALL sites (expedia. booking and hotels.com were no longer available) We got 2 rooms. One for me and hubby the other for family members. Got the jacuzzi room with a king. Towel bar in bath immediately broke off the wall. Hairs in the jacuzzi. Then to fill it the hot water dripped out hot and took sooooo long to fill. Only 1 jet actually worked the other puttered out water and the jets sounded like I was working on a motorcycle. So loud. Decided to shower instead, nope! Ice cold water (probably from trying to fill the jacuzzi tub). 1 towel in room, apparently there were no more clean ones in the hotel so we were offered to use pool towels instead. (usually not a big deal but considering everything else I thought id add it too) Now im finally laying down to watch TV and of course the picture won't adjust its all garbled!! OMG this place is a joke!!! Check please! less

Stayed here 5 nights. Clean, quiet, and convenient location. Staff very helpful. Secure parking. Will stay here again. Close to downtown. Many choices of restaurants. My visit was for dental surgery which was located nearby. less

Nice hotel , clean friendly close to everything comfy beds . The only thing that made me to never want to come and stay here again is the 35$ fee I had to pay at check out for my son getting sick in the middle of the night he threw up on the sheets and charged me for a washing me , like really I even offer to wash them myself and they wouldn’t let me. They even charged a lady 10$ for having sand on a towel . I had never encounter these kind of ridiculous fees . I rather stay where I alway go . This is what we get for trying out a different hotel . less

I would highly recommend the people from the front desk for tips on dinning, entertainment and general information about the area. I would also give great reviews to the maids and the rest of the hotel personnel for their great service and friendly ways. less

Plus: Room is clean and bed is firm and comfortable for me Minus (and reason for 1-star). Street noise from nearby bar with blasting speakers is intolerable. Internet is below average with dropped connections. If you're jammed up and must stay here, ask for a room on back side. less