13/02/2018 Karen I, Scotland, United Kingdom
From the minute we walked through the door all staff couldn't do enough for you. We took upgrade on room when booking and it was lovely and spotlessly clean. The ladies were still cleaning and brought... more
From the minute we walked through the door all staff couldn't do enough for you. We took upgrade on room when booking and it was lovely and spotlessly clean. The ladies were still cleaning and brought me jugs of milk for my tea instead of the little cartons and did same next day. Great to get in at 1pm instead of usual 2 or 3. Lovely hotel with a fire to sit at with newspaper. Afternoon tea was delicious and loved the Hendricks gin tea pot and cups/saucers. Breakfast cooked to order which I like and small continental to choose from. Evening meal was lovely and well presented, again staff very attentive without being intrusive. Lorna and Rebecca made our evening stopping to chat and there service was excellent, very friendly and welcoming,made you feel very much at home in the hotel. Plenty parking but it was Sunday/Monday, showers great, comfy bed, warm rooms, plenty tea, coffee, shortbread in room. Staff were just wonderful, everyone we came across and lovely friendly manager Paul. Looking forward to returning for another quiet wee break. Bar prices pretty good to. Very well presented hotel with lovely furnishings. less
CarolynStark, Manager at Best Western Glasgow South Eglinton Arms Hotel, responded to this review
Thank you so much for such great feedback concerning both the hotel and staff. We really hope that our guests enjoy every minute of their stay, so hope you come back soon!