Best Western Dulles Airport Inn

45440 Holiday Drive, Sterling, Virginia, 20166-9411, United States
based on 912 reviews Trip Advisor Logo
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Best Western Dulles Airport Inn

Welcome to the Best Western Dulles Airport Inn!

Guests who are only in town for a day or two or who have to catch an early flight can enjoy the convenience of a Sleep & Fly rate at our Sterling hotel.

Stay just minutes from the Dull show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
45440 Holiday Drive, Sterling, Virginia, 20166-9411, United States

Reviews of Best Western Dulles Airport Inn

Traveller Overview:
4.0 Rating: 912 reviews
Excellent 44%
Very Good 33%
Average 14%
Poor 3%
Terrible 3%
Rating

leroyk, wrote review 07/07/2021

Airline sent us here for 15 hour delay.

Airline put us up here due to a 15 hour delayed fight. Close to airport. Airport shuttle Is shared between several hotels in the area. It may not have the name on it. Front desk Person was overloaded ... more

Owner Response
Michelle Arenas-Palaming, Guest Services / Front Office at Best Western Dulles Airport Inn, responded to this review
Dear Leroyk, Thank you for your valued feedback regarding your recent stay with us. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Best Western Dulles Airport, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. The experience you described is not characteristic of the level of service our associates strive to provide. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. If your travels bring you back to Dulles, we hope to have the opportunity to serve you again and make your next stay perfect.
Rating

martybN1075BR, wrote review 20/05/2021

Simply a nice place to stay.

Clean, comfortable, and quiet rooms. Easy access on and off the highway. Situated in an office park, so a very safe area. The entire staff is friendly, courteous, and helpful. They will really make yo... more

Owner Response
Michelle Arenas-Palaming, Guest Services / Front Office at Best Western Dulles Airport Inn, responded to this review
Hello martybN1075BR, Thank you for the praise! Happy to hear that you enjoyed our service, rooms, and location. We look forward to serving you again!
Rating

rkjonesrn, wrote review 26/04/2021

Did the job

Stayed here for a few hours after my wedding until flight for honeymoon. The room smelled strongly of old cigarettes. Otherwise it was ok. Check in and check out was easy and quick. Glad it was just a... more

Owner Response
Michelle Arenas-Palaming, Guest Services / Front Office at Best Western Dulles Airport Inn, responded to this review
Dear rkjonesrn, Thank you for your valued feedback regarding your recent stay with us. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Best Western Dulles Airport, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. The experience you described is not characteristic of the level of service our associates strive to provide. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. If your travels bring you back to Dulles, we hope to have the opportunity to serve you again and make your next stay perfect.
Rating

egentry, wrote review 20/04/2021

Like being at home

This BW near Dulles airport is my family's favorite place to stay when flying in or out of the DC area. Always reliable, I know that the rooms will be clean and fresh, desk staff will go out of their ... more

Owner Response
Michelle Arenas-Palaming, Guest Services / Front Office at Best Western Dulles Airport Inn, responded to this review
Hi Egentry, Thank you for your kind feedback! We are so pleased that you enjoyed our service and offerings. We look forward to welcoming you again soon!
Rating

Bisibee83, wrote review 05/04/2021

Superior Customer service

Superior Customer service!!! Frequent hotel guest and traveler and I always rate places as I am an Auditor. I loved the breakfast in the morning. They have a very very very nice shuttle driver from th... more

Owner Response
Michelle Arenas-Palaming, Guest Services / Front Office at Best Western Dulles Airport Inn, responded to this review
Hello Bisibee83, Thank you for this great review! We look forward to serving you again when in Dulles area.