Reasonable price, comfy, close to the airport
11/03/2017 fionabalsa, Fayetteville, North Carolina
Perfect hotel in Dulles to get some rest before catching an early morning flight. It's just 10 mins away from the airport, with a complementary shuttle service. Please note that not all hotels nearby ... more
Perfect hotel in Dulles to get some rest before catching an early morning flight. It's just 10 mins away from the airport, with a complementary shuttle service. Please note that not all hotels nearby offer this service.
The front desk staff, Julie, was super friendly and attentive. My room was well-maintained, spacious, and comfy. There's a small table to set my laptop, a fridge to keep my soda cold, and a microwave to heat up my dinner. On top of that, the bathroom was clean and the water pressure was not bad. Couldn't ask for more. Oh, there's also a flat screen but I didn't have time to watch tv.
No elevator, so I would recommend you to ask for a room on the first floor if you're carrying heavy suitcases. Mine was room #129. Super close to the lobby, but right next to the pantry so I could hear a lot of activities going on outside. Didn't bother me, but if you're looking for peace and quiet, get a different room.
Plan ahead for the shuttle service. It does run every 30 mins all day long, but there's a chance that it gets full quickly if you run into a group who tries to get to the airport at the same time as you do (which was my case). My advice would be to either give yourself half an hour of buffer time, or to wait outside to make sure you get a spot on the bus. I had to wait for the next shuttle to come, luckily I wasn't in a hurry.
Overall it was a great experience. Thank you, Best Western Sterling. I will definitely come back! less
BestWestern D, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review
Thank you for choosing Best Western Dulles Airport Inn for your recent visit to Sterling. We are so happy to understand that you enjoyed your stay with us.
At BW Dulles Airport Inn, we strive to deliver the best possible service and comfortable accommodation to all our guests. Your kind words regarding our team and other services are a true testament of our team members’ efforts. I will certainly share your thoughts with Julie, and assure she get due recognition for her efforts.
I am really sorry to hear about the noise from our pantry area, I will share your concern with our kitchen team and take steps to avoid such disturbances to our guests.
I also appreciate you sharing your thoughts about the shuttle concern. We will plan accordingly to introduce a second shuttle when needed.
As we look forward to your next visit to our property, please contact me if I could be of any assistance.