Best Western Downtown Sudbury Centreville

Very welcoming, answered every question I had, room was very clean and newly renovated, they doing some renovation outside, Vina was excellent in helping me with my luggage. I would definitely recommend this hotel. less

I normally don't complain too much about rooms. My expectations aren't difficult to meet usually and I don't consider myself overly picky. I try an choose Best Western for most of my business travel and rewards points. Room was modern and clean, however I had a couple of issues with my stay. 1. No towels in the room - I arrived after a very long drive and went to bed straight away, so I didn't notice the missing towels until the morning. By that time, it was too late as I had to get back on the road 2. The selection of channels on the TV was limited, compared to other properties I've stayed at. Some of the channels were blurry and the audio quality was less than ideal. I think this is a source issue, not the TV itself, but... 3. Every other BW I've stayed at has gone out of their way to acknowledge or at least ask for my BW Rewards card at check in - not a peep and almost seemed surprised when I presented my card. 4. In the morning, hotel lobby had an almost overpowering smell of curry type spices. Understand the hotel restaurant is Indian - but it was most unpleasantly strong, even in the lobby 5. Breakfast was ok, but not the nicest selection I've seen. Also, the breakfast area seemed disorganized and not particularly clean (sink filled with debris?) 6. Upon checkout, I stood at the desk for 5 minutes. Ringing the bell on the desk didn't summon anyone, Finally I called the hotel number from my cell. It rang several times, then a guy emerged from the office. He seemed confused and surprised to see me - almost as if he'd been sleeping until my phone call. I've worked shift work for most of my adult life so I know nightshifts can be hard, but the time of morning I checked out I'd expect someone to at least be at the desk. Overall, just a disappointing stay due to the missing details that usually aren't a problem at other Best Western properties I've stayed at. less

As per usual, Best Western Sudbury provided a comfortable stop-over. Free parking across the street and a nice breakfast in the morning. Staff was helpful and friendly. Internet worked flawlessly. Highly recommend. less

First time staying at the BW in Sudbury Ontario. The place seems to have an air of old style architecture with modern subtle tones. Very quiet and clean considering it is located pretty much in the city centre. The staff made my stay a very pleasant one. I do recommend! less

I had visited this place last month for some business works. Very impressed with the way staff deals, amazing hospitality very caring. My room was very comfortable and equipped with best of ameneties.breakfast just amazing, u cant think of skipping a single dish. Next time when i go for next meeting i will ask my secretary to book thr same place as it was very convenint for my meeting as it located at the centre of downtown. I highly recommend this wonderful hotel. less