My husband and I are traveling from Alberta with his son. I'm also a Best Western Employee in Alberta. Last night while staying in Thunder Bay I started reading the reviews, I got a serious feeling of uneasiness but I know from working at my hotel that some people lie and stretch the truth. Well my first impression when we arrived was *where the heck is hotel parking* and *there is a homeless shelter right across the street will our truck be safe* but since we are here and it was too late to cancel reservation. So we went in, and waited 25min for a front desk agent, then we had to go back outside in the rain across the road to get our belongings out of our truck. Once we got into the elevator I looked around and was afraid to touch anything as it was filthy and smelled of BO, then we get to our room needless to say the room had a fould odor, went to use the bathroom and there was pubic hair on the toilet seat. I had to line the seat with toilet paper. When I sat down I turned to my right to look at the tub, which also had not been cleaned in a VERY VERY long time as there was pubic hair and thick black scum all over. Also if it had been clean is it not proper to remove the nasty tub mat??
Needless to say I left with my husband and step son. No point asking for another room because I already feel like I need a tetanus shot. Spent the next hour trying to find a clean hotel to sleep. I may have been in with an employee discount but still I'm going to be out that amount plus the cost of our new hotel less