We arrived late at night and the check-in experience was exceptional. The friendly lady at the front desk was proactive to address the needs of a family with small children and a trailer. We felt very welcomed and accommodated. When I went to get grab-n-go breakfast, the lady bagged all of our food and gathered a box for my to take the juice, coffee, and food back to the room. This facility was a model for great customer service. The maintenance and cleaning crew were noticeably kind and friendly. less