You Get What You Pay For
I'll admit it. This was the last night of our 2-week road trip coming into Los Angeles and I was road weary. I didn't want to spend a lot of money on a motel so picked this one as it was right off t... more
I'll admit it. This was the last night of our 2-week road trip coming into Los Angeles and I was road weary. I didn't want to spend a lot of money on a motel so picked this one as it was right off the freeway. Little did I know it was smack dab next to the railroad tracks! When checking in, I had to sign all sorts of waivers including one stating the motel was not responsible for any damage to our car or any items that may be taken from it. What had I gotten us into? We hauled nearly every item in our car up to our room (which is a lot after 2 weeks on the road) and hoped for the best. Settled in and dog tired, we decided to zone out and watch something on the TV. Clicker didn't work; TV didn't work. We pulled out the dresser (quite hesitant to see what was behind that dresser) to find the TV was simply unplugged. Clicker still didn't work. Too tired to complain to the management, just stared at the screen till sleep befell me. We ran the fan in the heat/ac unit under the window so we wouldn't hear the trains going by. Best sleep I had in 2 weeks, I kid you not! However, next time I'll round the bend on Hwy 15, shell out more money, and stay in one of the newer motels on the southwest side of town. less
General Manager, General Manager at Best Western Desert Villa Inn, responded to this review
Dear Myrtle,
While we're glad you enjoyed a great night's sleep while staying with us, it is unfortunate that not everything about your stay with us was perfect. Please know that we do our best to deliver a safe atmosphere, and we ask that you bring any concerns to our team so we can promptly rectify them. Rest assured, your comments have been passed along, and we hope for another chance to impress you the next time you're in town.