First impressions not good, expected more from Best Western (obviously this is a franchise) staff pleasant enough had to wait for our room because it wasn’t ready “we were full yesterday “ ermm I don’t think so, room was clean enough (or so I thought) sheets and towels nice and white, bed mattress pillows were rubbish, hardly slept at all, bar meal on the evening , well! Ordered Cajun chicken with sweet chilli baguette, a warmed bagette with a pack of £1 Bernard Mathew (not knocking BM) chicken drowned in Sweet chilli sauce, (I like my chilli sauce but blummin heck!) we had to order Breakfast the night before , apparently so they could cook it then and dish it up in the morning , no one asked “is everything ok ? “ I wonder why . Then the piste de resistance! I found this in the bathroom (note the pic the mind boggles) needless to say we won’t be going back! less