Best Western Deincourt Hotel

What a great shame room 39 has resulted in a low score. Room 39 smelt of damp, my clothes the following morning smelt. Bathroom floor disgusting. The room has no natural ventilation. I’m not one for complaining and causing grief for hotel staff, HOWEVER, the hotel manager should stay in room 39 to see how bad it is. Bed mattress needs throwing away too. Lay on it to understand why. On a HUGE positive, the Reception, Bar staff, Resturant service was over whelming. Evening meal was SUPERB. less

Great friendly atmosphere. Good size rooms. Excellent restaurant. Very warm welcome staff are great. Nothing is too much. Close to lovely market town centre with great old buildings and national civil war centre. Great place to stay. less

This hotel is very dated. My room was on the ground floor and next to the bar. People where in the bar till very late and it was extremely loud. I got no sleep, I refused to eat breakfast as the hotel was not in great condition. When I complained to the staff on check out, it took her a while to say sorry and said they would put a sign in the bar! Like that's going to work!! Still got charged full price. Terrible staff and terrible hotel. less

I did not book this myself it was booked for me. 3+ stars on TripAdvisor. 3 star accommodation according to visit England. A work trip with limited time spent in the hotel. Functionality required only. As a 3 star hotel or 3+ on TripAdvisor poor doesn't do it justice. It is so dated it probably hasn't been updated since before I was born. It feels like prison. My student halls were of a higher quality. As a low cost hostel it would do fine. It would be equally suited as a venue for filming an 80s crime scene. I highly recommend avoiding. less

Stayed in one of the out building side rooms and it was very dated. Smelt very shut up and only a single bed. Not somewhere I would recommend and won’t be staying here again. Sadly this area is not served by good hotels. less