Best Western Deincourt Hotel

The staff couldn't do enough for our large group. Extremely attentive, friendly and patient. Quiet and comfy room on first floor (Rm 12) with lovely spacious bathroom. Would visit again and would highly recommend for parties. less

I rented the Cedar Suite at The Deincourt for a really special event, as well as booking a accommodation for three nights for myself a a number of good friends who had travelled from all other the world. Over 100 guests attended the event. I was liaising with the hotel team for approx 2 weeks on the run up and I have to say that they were so friendly, accommodating, patient, helpful and a real pleasure to deal with. Many of the guests who attended praised the hotel and its staff, service, food and drinks. It's quite deceiving from the road as you cannot really appreciate the space they have inside. The Cedar suite was well decorated - quite separate from the rest of the hotel so we really felt like we had our own space. The room opened out onto a pretty lawn and courtyard. For a 3 star hotel, I must say, having travelled and stayed in hotels for work all over the world, the Deincourt offers great value for money, comfort and good quality food and drinks, and wonderful service with a smile. I would recommend this hotel hands down and once again extend my thanks to the whole team for being such a pleasure to deal with. Best wishes. less

I visited the Victorian styled Deincourt Hotel for 2 nights and they provided an excellent service and were very welcoming too. They had a lovely function room in which included a bar, fairy lights, a garden and we were also able to decorate it with our own things such as photos, lights, balloons etc. I couldn’t have thought of a better place to stay suitable to the occasion. There was good food, free WiFi, restaurant and a lounge/bar area too Thanks again Deincourt Hotel! I highly recommend!! less

I was given a room in the old nurses quarters, Which is a seperare building. The room was freezing, soon realising there is a fault with the heating. It took 2 and a half hours for someone to pop up as there were only 2 staff members working. Credit goes to the staff, staff are fantastic and is the only saving grace for this hotel. The duvets were stained so they also needed changing. It was obviously my food in the restaurant was microwaved, far too hot to have been done on a stove. less

For the price I paid I got the tiniest singe room that felt like something more akin to a student room in a house than a half decent hotel. Bed linen and pillows felt old and worn, horrible metal wardrobe, slow wi-fi. Nothing endeared me to the place, including the fact that the car park cost me £3 to say in overnight...of course when I checked in they said I could have a slip for the windscreen to avoid paying...but I had already paid by then! I thought breakfast was going to be the redeeming feature I until my eggs Benedict arrived. True there was an egg(singular) in it (The clue is in the name guys, it's called EGGS Benedict, not egg benedict) and some ham, but there any similarities ended. I post a photo to help others avoid this misleading disappointment. Needless to say should I need to return to Newark, I shall not be staying here. less