Best Western Deer Park Inn & Suites

1401 Center Street, Deer Park, Texas, 77536-3503, United States
based on 122 reviews Trip Advisor Logo
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Best Western Deer Park Inn & Suites

The San Jacinto Monument and Battleship Texas are just two of the top attractions that are located close to this Deer Park Hotel.

Located off of TX-225, our Deer Park hotel was designed for easy access to the regions attractions. Whether gue
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
1401 Center Street, Deer Park, Texas, 77536-3503, United States

Reviews of Best Western Deer Park Inn & Suites

Traveller Overview:
3.5 Rating: 122 reviews
Excellent 37%
Very Good 26%
Average 14%
Poor 9%
Terrible 12%
Rating

LanceBercman, wrote review 18/04/2021

Terrible Stay!!!

My most recent stay there there was mold on the wall in the corner by the ceiling! The microwave was dirty! The bed had bed bugs in the creases of the mattress and I had to stop at a laundry mat and w... more

Owner Response
DINESH PATEL, General Manager at Best Western Deer Park Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 281-476-1900. Sincerely, Dinesh Patel General Manager Best Western Deer Park Inn & Suites
Rating

Dreamer49795324743, wrote review 16/03/2020

Great place to stay

This is clean hotel, in a good location. Very helpful front desk staff. The breakfast is great. We visitation the beginning of the pandemic. Breakfast had to be altered to pre-packaged foods. This wa... more

Rating

DayTrip435806, wrote review 07/12/2019

Invasion of privacy

Owner sent house keeping into the room with the do not disturb sign hanging on the door I will not stay at this facility again and my family have spent lots of money at this hotel the owner calls to s... more

Owner Response
BestWesternDeerPark, Manager at Best Western Deer Park Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 281-476-1900. Sincerely, Dinesh Patel General Manager Best Western Deer Park Inn & Suites
Rating

quijano612, wrote review 30/10/2019

Deceptive management

Management/owner is running this hotel with no staff, dirty rooms, cutting costs at every corner to pinch pennies at the cost of the customer hotel experience. Really hope BW looks into this practices... more

Owner Response
Tour64203056320, General Manager at Best Western Deer Park Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 281-476-1900. Sincerely, Dinesh Patel General Manager Best Western Deer Park Inn & Suites
Rating

Roam32974177850, wrote review 25/10/2019

Great Stay a the Best Western in Deep Park.TX

This Best Western represents the best of Best Western. The manager and staff provide great Texas hospitality. We stay there every year on our annual fall visit to Texas. The Manager of the BW is on s... more

Owner Response
Tour64203056320, General Manager at Best Western Deer Park Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 281-476-1900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dinesh Patel General Manager Best Western Deer Park Inn & Suites