A basic "OK" place to stay
16/02/2019 Brent W, Broken Arrow, Oklahoma
Overall, I rate this hotel as an "OK" to good place to stay (C+ or B-), but not a great place to stay. The room and lobby appeared to be clean, the lobby and meal serving area was nice, the staff was ... more
Overall, I rate this hotel as an "OK" to good place to stay (C+ or B-), but not a great place to stay. The room and lobby appeared to be clean, the lobby and meal serving area was nice, the staff was friendly, and the breakfast was good. The downside was that the room appeared to be old - most noticeably in the restroom with added caulk around older joints, etc. The price for the value was "fair" (maybe a C-). The choice of hotels in this area is a bit limited, and all appear to be a bit pricier than I would have expected for the properties/rooms. less
BestWesternDeerPark, General Manager at Best Western Deer Park Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 281-476-1900.
Best Western Deer Park Inn & Suites