Not fancy, but I keep coming back.
29/01/2017 robtmorton, Austin, Texas
This place is a simple motel. It’s not fancy, but the price is reasonable, it’s clean and the management is friendly. It’s enough to keep me coming back, and with all the other nearby inns, lodges and... more
This place is a simple motel. It’s not fancy, but the price is reasonable, it’s clean and the management is friendly. It’s enough to keep me coming back, and with all the other nearby inns, lodges and so forth as competition, that’s saying something.
The hotel fronts on US 287, a major truck thoroughfare that can be noisy at night. If that sort of thing bothers you, ask for a room on the back side of the building, away from the highway. It makes a world of difference. Much quieter. The complimentary breakfast is heavy on carbs and fruit, but the coffee is excellent. The accommodating management always goes out of its way to make my stay an enjoyable one. On my most recent visit with my spouse, I’d reserved a room for two nights, but after one night, I learned - later than the standard checkout time - that we would have to depart a day earler than I had planned. Even though we were well past the normal deadline, the manager graciously charged me for just the one night.
I don’t stay there often. And it’s not the most posh place at which I spend a night. But I travel enough to recognize the things that keep me coming back. I’ll be back again. less
Dipti P, General Manager at BEST WESTERN Decatur Inn, responded to this review
Subject: Your stay at BEST WESTERN Decatur Inn
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 940-627-5982.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
BEST WESTERN Decatur Inn