It was good, but...
It was good, but there are some things that need to be taken into account:
1. The bathroom was not cleaned properly: there were dark stains on the tub surround which you could spot with the naked eye... more
It was good, but there are some things that need to be taken into account:
1. The bathroom was not cleaned properly: there were dark stains on the tub surround which you could spot with the naked eye. Also, the floor had not been properly cleaned (there were still remnants from the room's previous occupant(s)). There was also heavy streaking on the mirrors as well.
2. In regards to the property's COVID response on removing "shared" materials in the lobby, does that not also include the guest rooms? There was no "Do Not Disturb" placard for the room, but there were for others. Also, would the Bibles in the nightstands not be considered "shared" material? Wouldn't these overall materials spread the virus even more?
3. The A/C unit in the room, while working like a charm, was rather noisy and kept me up half the night.
Aside from all that, the hotel is conveniently right off the freeway on the northbound side, and the Black Bear Diner next door was delicious. less
Roel A, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello: unofficialinspector
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 925-855-8888.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Roel Almares
General Manager
Best Western Danville Sycamore Inn