Wonderful stay, Excellent staff!
15/05/2018 Deborah M, Mission Viejo, California
We originally only booked one night at this location but, after about 8 days of travel, decided we could use two nights. I called and they honored my really good rate for a second night, so I was alre... more
We originally only booked one night at this location but, after about 8 days of travel, decided we could use two nights. I called and they honored my really good rate for a second night, so I was already in a happy mood upon arrival. We were staying here for a break from our travels, to do our laundry, and also to enjoy some snorkel/dive time at the nearby springs. The staff was fantastic-everyone had a smile on their face, they were quick to ask us if we needed anything, and even housekeeping was chatty and friendly, offering me a cup of coffee when I stepped out of my room that first morning looking exhausted. The breakfast was decent, made to order, and the staff in the breakfast room was friendly. The internet worked fine-until the storm of the century blew in and the thunder was so loud we thought we were being bombed! Not being from Florida, this was a shocker to us, but we actually enjoyed the storm once we realized it was just a storm! less
GWEN T, Guest Relations Manager at Best Western Crossroads Inn, responded to this review
We are elated you enjoyed your stay , we are pleased you chose us for your rest! Glad our staff was friendly and helpful and we did our best to anticipate you every need. thanks for sharing your stay with us. .