Right off of Interstate 10, the motel looks like it was built in the 80's. I doubt it was a best Western at the time, maybe. It is surrounded by established and well maintained landscape in a wooded area. It is a large facility with a restaurant, bar and lots of rooms. The layout involves a long building with rooms on both sides of a single corridor. Each room on the ground level has an outside entrance where cars park right by the door if you arrive early. And inside the room there is a door that goes out to the corridor. We were in a mobility accessible room that was the farthest from the lobby, and next to the coin operated washer and dryer and ice machine along with a door opening to the outside and stairs going up to the second floor. Considering this, it still was a quiet room.
The room had two double beds with mattresses that were poor quality unless you enjoy feeling the springs. On the plus side, it was a good size room with an upholstered chair, desk and chair, good size flat screen tv, microwave, small fridge, and a night stand between the beds. It also had a hair dryer, coffee maker, two sinks areas, a walk-in shower, hand held shower head and lots of grab bars. The AC worked fine and the room smelled ok. The room and bath area were clean.
However the corridor had a musty, dank feeling probably because it didn't feel like it was an air conditioned area.
We had stayed at this location years ago when the restaurant was the large room with windows looking out to the trees. Now, a part of that area is used for the complimentary guest breakfast. The "restaurant" is now part of the bar, serving sandwiches and a few entrees, which are fresh and filling. We really liked the breakfast choices. There was the usual coffee, juice, pastries but there was a server who took our order for eggs they way we wanted along with choice of meat, grits or toast. She delivered it to our table and asked if she could get us more coffee or juice. Wow, real eggs at a Best Western!
Every body was friendly from check-in to check-out. I just hope it doesn't downsize much more than when we were first there. less
GWEN T, Guest Relations Manager at Best Western Crossroads Inn, responded to this review
We would like to say Welcome Back, we are so pleased you chose to stay with us again. Glad you find us to be such a convenient location just off the interstate. We love that you found our rooms to be clean and spacious and our staff to be friendly. Glad you enjoyed your "REAL EGGS" and a good hot breakfast to start your day. Thanks