I have stayed at this hotel many times for business & a few times with my wife when meeting friends in ALtrincham.
We stayed last weekend on Friday & Saturday night & on arrival all was ok. We left to go out the first night & the bar was full of wedding guests. When we returned to the hotel after midnight there were 2 Police cars outside and when we got to our floor 2 officers were entering the room next door to the one our friends were staying in. They had to listen for almost an hour to an altercation between a couple before the Police took one or both of the parties away.
Meanwhile after having been in bed for only an hour or so, my wife & I were woken first by the fire alarm going off for a few seconds (as many other people were I’m sure) & then were unable to get back to sleep due to the noise from a room party somewhere very close to us - we put up with the loud music, shouting & swearing for about 15mins then rang reception. We were told it would be sorted, it wasn’t so we had to report it again & this time the music was turned down/possible open window shut as the voices became muffled, but the party still seemed to be going on.
On the second night of our stay, we returned to the hotel to be greeted by guests from another wedding milling about directly outside the main entrance clearly worse for wear, smoking, drinking, swearing & causing an obstruction. There were glasses & bottles on the wall & the ground (& there were a lot) plus cigarette butts all over. This should not be allowed as it’s unpleasant & unsightly and the glasses/bottles are dangerous if anyone fell - there should be a designated smoking area away from the entrance & guests should be encouraged to remain in the bar/lounge area. This kind of scene is intimidating & unpleasant to anyone arriving at what is normally a reasonable hotel. less