Good sleep, good food
13/03/2017 ALMills, Surrey, Canada
The Best Western Cowichan Valley Inn was a pleasant surprise. It is conveniently located near the highway but quiet. The staff were friendly and accommodating. The Queen bed room was a nice size, cl... more
The Best Western Cowichan Valley Inn was a pleasant surprise. It is conveniently located near the highway but quiet. The staff were friendly and accommodating. The Queen bed room was a nice size, clean and well-kept with nice bedding and lots of pillows. The restaurant had absolutely great food, well beyond my normal expectations for a hotel restaurant. Breakfasts were delivered promptly and there was a nice variety of options. I had prime rib one night and a special 3 course meal with ribs the other. Both were excellent and prepared as requested. I would stay here again and can't wait. less
Bonnie P, General Manager at Best Western Cowichan Valley Inn, responded to this review
Thank you so much for your generous and kind feedback. We are so happy that you were satisfied with the comfort of our rooms and the quality of our restaurant! As a Best Western, we are always keeping up to the brand guidelines and always aiming to satisfy the guests' expectations during every stay.
We are so excited to announce that this year we will be renovating our building and adding a 3rd floor (an additional 20 rooms) to our property! We will also be renovating the lobby, the 1st and 2nd floors and enhancing the guest rooms. We hope you will come back to be even more surprised and pleased with our upgrades and we look forward to serving you again then!
I will be sure to share your lovely comments with our staff, and thank you once again for taking the time to review us on Trip Advisor. Happy Travels and have a wonderful week!