Best Western Cowichan Valley Inn

6457 Norcross Road, Duncan, British Columbia, V9L 6C6, Canada
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Best Western Cowichan Valley Inn

Located on stunning Vancouver Island, the Best Western Cowichan Valley Inn is the first choice among hotels in Duncan, BC for all types of travelers. Those visiting our town north of Victoria, BC find much to love about our establishment, enough so t show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
6457 Norcross Road, Duncan, British Columbia, V9L 6C6, Canada

Reviews of Best Western Cowichan Valley Inn

Traveller Overview:
4.5 Rating: 72 reviews
Excellent 62%
Very Good 20%
Average 12%
Poor 1%
Terrible 2%
Rating

H K, wrote review 02/08/2021

Good Hotel

We had a good 2 nights stay at this BW hotel. It was newly renovated. Rooms were clean, roomy, comfortable bed, and the AC worked great. Location was very ideal with Canadian Tire, Home Depot, Dollara... more

Rating

jayslight, wrote review 11/07/2021

Poor customer service

The hotel looks very nice inside and out. The rooms are clean and the beds are comfortable. We stayed here for a work trip, when we came to check in we were early but we wanted to see if our rooms we... more

Owner Response
Zach Hobden, General Manager at Best Western Cowichan Valley Inn, responded to this review
Dear Jayslight; Thank you for taking the time to leave your thoughts regarding your recent stay with us. I'm glad to hear you found our amenities so pleasant. I'm sorry to hear about the miscommunication. Unfortunately, if a guest checks out of a room, we have to release it to the general public. We're unable to hold rooms for extended amounts of time without payment regrettably. I appreciate your understanding and regret the confusion. Regards:
Rating

leonardb388, wrote review 10/07/2021

Dog Kennel

Overall, if I had know that they catered to pets, would have never stayed here. On my wing, 4 dogs in different rooms, and that was what I saw, could be even more. The Hotel is ok, but carpets a... more

Rating

uhenkenj, wrote review 30/06/2021

Excellent front desk service

The customer service I received here was professional and friendly! Thank you Lindsay for making our stay here memorable. In addition, the rooms are fabulous! I was nott expecting this hidden gem in D... more

Rating

richfam2021, wrote review 25/06/2021

Excellent place to stay

Hotel is very nice. It is located in proximity to all services but in quiet area. Hotel and surrounding area are very clean. There is good restaurant in the hotel. The best of all hotel staff is ver... more