Best Western Cowichan Valley Inn

6457 Norcross Road, Duncan, British Columbia, V9L 6C6, Canada
based on 66 reviews Trip Advisor Logo
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Best Western Cowichan Valley Inn

Located on stunning Vancouver Island, the Best Western Cowichan Valley Inn is the first choice among hotels in Duncan, BC for all types of travelers. Those visiting our town north of Victoria, BC find much to love about our establishment, enough so t show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
6457 Norcross Road, Duncan, British Columbia, V9L 6C6, Canada

Reviews of Best Western Cowichan Valley Inn

Traveller Overview:
4.5 Rating: 66 reviews
Excellent 63%
Very Good 21%
Average 13%
Poor 0%
Terrible 1%
Rating

limitlesstranspo2020, wrote review 06/12/2020

Nice hotel

Hotel was beautiful, clean, very comfy. Only gave a 4 because price is very costly and one of the front desk staff was very rude, no manners. We moved to a near by hotel for the last 3 nights of stay.... more

Owner Response
Zach Hobden, General Manager at Best Western Cowichan Valley Inn, responded to this review
Dear Limitlesstranspo2020; Thank you for taking the time to leave your feedback regarding your recent stay with us. I truly appreciate you giving us an objective review despite parts of your stay being not up to our standards. I'm glad you didn't let it colour your whole experience. I'm very troubled to hear about your negative interactions with one of our front desk staff. I'll be sure to look into this matter personally. I appreciate your understanding and hope that you'll give us another chance to earn a 5 star rating from you in the future! Regards: Zachery Hobden
Rating

kjaiken, wrote review 14/11/2020

Nice hotel - make sure to ask for a non-highway facing room if you want to sleep

probably the noisiest room I have been in for a long, long time from highway traffic. Should have asked for a different room as my gut told me to but is already almont midnight when I checked in and ... more

Owner Response
Zach Hobden, General Manager at Best Western Cowichan Valley Inn, responded to this review
Dear Kjaiken; Thank you for taking the time to leave your thoughts regarding your recent stay with us. We always appreciate constructive feedback such as this. I'm very sorry to hear that you had trouble sleeping due to the highway traffic. Should you stay with us again, we'd be more than happy to place you in a room facing the other direction. I trust the accommodations were to your liking. Should you find yourself in our neck of the woods again, we'd love to have you back and have the opportunity to earn a 5 star review from you! Regards: Zachery Hobden
Rating

H8606TXcraigg, wrote review 10/11/2020

very happy

my stay at this hotel is and all way great the people there all ways treat me like I am some one and like I am part of there family and I would not ever stay any were but there the rooms are all ways ... more

Owner Response
Zach Hobden, General Manager at Best Western Cowichan Valley Inn, responded to this review
Dear Craig! Thank you so much for taking the time to leave your feedback. We're always so glad to have you with us. We try very hard to show our appreciation to our guests, especially our regulars! Thank you for those kind words and the recommendation, I'll be sure to share your feedback with the whole team. We'll see you soon! Regards: Zachery Hobden
Rating

peter84, wrote review 07/11/2020

Awesome Hotel

Best hotel in Duncan by far. The staff are awesome and the rooms are modern and have awesome artwork. The lounge was nice place to eat and drink. It is right across the street from The BC Forest D... more

Owner Response
Zach Hobden, General Manager at Best Western Cowichan Valley Inn, responded to this review
Dear Peter; Thank you so much for taking the time to leave such positive feedback. We truly appreciate it! I'm so glad to hear you found our staff so pleasant to work with! We're very proud of our newly renovated rooms and our artwork on display, thank you for noticing. I'll be sure to pass your compliments along to the kitchen staff. We look forward to seeing you again in the near future! Regards: Zachery Hobden
Rating

424sop, wrote review 18/10/2020

Great hotel

Excellent service, clean room with comfy bed! You can get a complimentary snack bag each day at this hotel as well as a lot of parking spots. I will definitely come back and recommend this hotel. Gre... more

Owner Response
Zach Hobden, General Manager at Best Western Cowichan Valley Inn, responded to this review
Dear 424sop; Thank you so much for taking the time out of your day to leave such nice feedback. I'm thrilled to hear you found our accommodations to be to your liking! Thank you for the kind review, I truly appreciate it. We look forward to seeing you again soon! Regards: Zachery J. Hobden Assistant General Manager