Best Western Courtesy Inn

1070 W Ball Road, Anaheim, California, 92802-1804, United States
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Best Western Courtesy Inn

Perfect hotel near Disneyland and Disneys California Adventure Park! Within a mile away to the Disneyland Resort in Anaheim, offering free internet, free breakfast, and free parking!

Centrally located and easy access to all points of inter
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Courtesy Inn

Traveller Overview:
4.0 Rating: 545 reviews
Excellent 33%
Very Good 36%
Average 15%
Poor 8%
Terrible 6%
Rating

Sandra H, wrote review 23/12/2019

Unhappy

I was very unhappy with the service I received, The breakfast could of had some scrambled eggs, with bacon or sausage. Also, when the housekeeper takes your dirty towels, they need to leave some clean... more

Owner Response
bestwesterncourtesy, Hotel Manager at Best Western Courtesy Inn, responded to this review
Dear Esteemed Guest, I am sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. I have shared your comments with hotel management, who have a genuine concern for the impact this had on your stay. The entire incident will be investigated to take appropriate actions. Sincerely, Hotel Manager
Rating

Explorer25418385034, wrote review 16/12/2019

Disney Deal

We got a great rate on the Best Western Courtesy Inn in Anaheim. Within walking distance to the maingate via Downtown Disney, this quaint property did not disappoint. The rooms were so clean and com... more

Owner Response
bestwesterncourtesy, Hotel Manager at Best Western Courtesy Inn, responded to this review
Hello Guest, Thank you for staying at the Best Western Courtesy Inn. Your appreciation of the property for the location value and amenities is praiseworthy. It makes us proud and more determined to serve our guests better. We are privileged to have you as our guest. Please make it again whenever you travel to this area. Best Regards, Hotel Manager.
Rating

Garettlbrown, wrote review 13/12/2019

Disneyland

The hotel is very convenient to those visiting the park. It's about a half mile walk and takes you to downtown Disney... For us, it set the mood for the whole day. The hotel is clean and offers cere... more

Owner Response
bestwesterncourtesy, Hotel Manager at Best Western Courtesy Inn, responded to this review
Dear Garettibrown, We are glad to know that you liked our hospitality and also thank you for appreciating your stay at our hotel. It is nice to note that you found the place, room features and the price great. We are privileged to serve guests like you. We shall always try to offer you the finest stay experience and hospitality. Once again thank you for your nice words and we look forward to seeing you back here soon!!! Best Regards, Hotel Manager. Best Western Courtesy Inn.
Rating

U1907VSdonnaw, wrote review 15/11/2019

Don't Stay Here.

The noise from the road was loud, there is no insulation between rooms. You can hear everything in the next room. The carpet was stained and there was a bad smell in the room. There were dead bugs ... more

Owner Response
bestwesterncourtesy, Hotel Manager at Best Western Courtesy Inn, responded to this review
Hello Guest, It is disappointing to note that your stay at the B/W Courtesy Inn was not satisfactory. We regret the inconvenience due to many unfortunate happenings like bugs, smell and water leakage. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding and request a rethinking to visit. Sincerely, Hotel Manager.
Rating

ph03b3a, wrote review 11/11/2019

just... no

stayed here for 3 days. on the first night, i go to take a shower and the water is SCALDING HOT. like boiling. I had to be at Disneyland in 8 hours so I managed to put ice cubes in the bathtub and had... more

Owner Response
bestwesterncourtesy, Hotel Manager at Best Western Courtesy Inn, responded to this review
Dear Guest, We appreciate the time taken to bring to our attention the inconvenience that you faced during your stay with us. We have noted all your observations and concerns and have taken corrective measures to attend to each of the observations. We apologize for the same and assure you that we will certainly look into the issues that you mentioned and try to eliminate it to the best of our ability. We will be honored. Sincerely Hotel Manager