Best Western Courtesy Inn

1070 W Ball Road, Anaheim, California, 92802-1804, United States
based on 554 reviews Trip Advisor Logo
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Best Western Courtesy Inn

Perfect hotel near Disneyland and Disneys California Adventure Park! Within a mile away to the Disneyland Resort in Anaheim, offering free internet, free breakfast, and free parking!

Centrally located and easy access to all points of inter
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Courtesy Inn

Traveller Overview:
4.0 Rating: 554 reviews
Excellent 32%
Very Good 36%
Average 15%
Poor 8%
Terrible 6%
Rating

Solodisneytraveler, wrote review 05/03/2020

Terrible customer service, con artists

Terrible customer service. Grossly overcharged me..3 times the average night stay! Took advantage of my situation and made me SO UNCOMFORTABLE with their rude service. Never felt so unwelcome at a hot... more

Owner Response
bestwesterncourtesy, Hotel Manager at Best Western Courtesy Inn, responded to this review
Dear Guest, We are very much distressed to see you unhappy. Our apologies. We never want our guests to go back with an unpleasant experience with the stay as well as staff hospitality. Our main goal is to make our guests smile and happy, and for this, we strive each day. We regret we failed this time in your case. Thank you for your elaborate comments on your stay, and this is certainly helpful as we wish to improve the areas you found unsatisfactory. Your comments will help us improve our services as we genuinely value our guests' reviews. Sincerely, Hotel Manager.
Rating

lauraespafford, wrote review 03/03/2020

Great option close to Disneyland Resort

Clean, comfortable, easy access to Disney Parks with free parking, wifi, and breakfast. Got a great night of sleep to wake up refreshed for Disney days. Its an east walk down Disneyland Drive and then... more

Owner Response
bestwesterncourtesy, Hotel Manager at Best Western Courtesy Inn, responded to this review
Dear Lauraespaffprd, Thank you for the stay at the Best Western Courtesy Inn and the positive feedback. It's amazing to see the appreciation for the location,parking and the breakfast. Guest satisfaction is our primary priority. Please do visit us again. Sincerely, Hotel Manager.
Rating

Zoeysmummy, wrote review 24/02/2020

Great Deal for Disney

Great clean hotel with many amenities to offer for the price. Very close to Disney, great complimentary breakfast with many choices and very clean, rooms were very clean, no bad odors in rooms, free p... more

Owner Response
bestwesterncourtesy, Hotel Manager at Best Western Courtesy Inn, responded to this review
Dear Zoeysmummy, Thank you! Thank you very much for your stay and the wow feedback. We are excited to read such a wonderful comment about your stay at the B/W Courtesy Inn. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager.
Rating

dvschop, wrote review 23/02/2020

Kicked out!

What a shock to come back from Disneyland to find out that I’ve been evicted from my room because my stays been cut short, all my gear is packed up in bags waiting for me in the lobby with an email th... more

Owner Response
bestwesterncourtesy, Hotel Manager at Best Western Courtesy Inn, responded to this review
Hello Guest, We are disappointed to note that your overall experience of the stay was unsatisfactory. Whatever may be the reasons, we will definitely verify the reality and take actions to prevent such happenings in the future.Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way. Sincerely, Hotel Manager
Rating

bbowen2020, wrote review 14/02/2020

MEH!

The hotel was centrally located, a bit of traffic noise but tolerable. The breakfast buffet was lacking in any prepared hot food or fresh fruit. I ate out each morning. The bed scarf has some type of ... more

Owner Response
bestwesterncourtesy, Hotel Manager at Best Western Courtesy Inn, responded to this review
Dear Guest, Thank you for your stay at the Best Western Courtesy Inn. On behalf of our entire team, I would like to apologize for not matching to your expectations. Your satisfaction is important to us and we will be using the feedback to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Hotel Manager