Supossedly only 4 blocks from Disneyland. A Best Western becomes worst.
07/12/2017 Jayne S, Chula Vista, California, United States
Thanksgiving week! The Good: Check in was smooth and effortless. Staff spoke English well with a slight accent with a cheerful demeanor. Options for stairs or elevator worked well for guest and st... more
Thanksgiving week! The Good: Check in was smooth and effortless. Staff spoke English well with a slight accent with a cheerful demeanor. Options for stairs or elevator worked well for guest and staff to accommodate both. Self-serve Breakfast choices were plenty; waffles, bagels, oatmeal, scrambled eggs & sausage, coffee, variety of juices, and pastries to boot. Room was spacious for three with two queen comfortable beds. The Bad: Hot water for morning shower was inconsistent. Both days we ran out of hot. The Ugly: Staff failed to provide a safe route to Disneyland - directions were crap. Now the story: The parking lot for the hotel guests is tight and seemed secure as the hotel is very close on a corner of two streets. This location to Disney theme park was the biggest disappointment because the walking route is dangerous! We booked the hotel since all others that are closer were full. The walking distance is incorrect, as it doesn't take 30-40 minutes to walk four blocks as we did the first day. The ideal way is to drive to the closest Disney Parking lot and take the shuttle to the gate. This will add $20.00 per day to your already tight budget going to Disney. less
BWcourtesyinn, Manager at Best Western Courtesy Inn, responded to this review
We apologize for the inconvenience caused during your recent stay with us , we hope to
to serve again in your future visit to Anaheim. Your comments are very helpful and we will improve to meet all our standards . Once again we are sorry the we did not meet your standards .