Best Western Cottonwood Inn

I've been staying here for over 30 years, it just gets better & better. The latest improvement is all kinds of solar panels which provide amazing shade for your vehicle. Great breakfast currently with social distancing. less

Great customer service and very clean property. Tracy, the front desk clerk, was very nice and welcoming. She has great customer service skills. Whenever we saw her. She always asked how we were doing and if there was anything she could do for us. Breakfast was very good. It was a hot meal. The breakfast attendant, made sure we received everything we asked for. I was so glad we had a hot meal available for us. We still had to eat it in our room. But that was fine. Everyone there was doing the best they could to make it a wonderful experience. less

I went here with 3 others and we loved it so much we’re signing up for the Best Western membership! We had previously gone to another motel (bed bug issue among other things), and ended up going here for the stay instead! Getting the key cards was fast and easy! Took less than 3 minutes. The staff is very nice, ALL of them, even the cleaning staff was pleasant, my brother had a conversation with one woman, and she was so sweet! When we got into the room, the A/C was on 60°, which we were grateful for considering it was 90-something degrees outside. The air smelled clean, and the sheets were clean as well (white, no stains). I lifted the beds, like I always do, to check for bed bugs, and the bed liner was WHITE and there was nothing! I checked everywhere and it was VERY clean! There was a working TV with some channels, and the soap, shampoo, conditioner, AND lotion they give you smells good! We didn’t use it though, so I’m not sure how they work. There was breakfast in the front still, however someone served it to us. But it was clean; always changing gloves, had a mask on, she kept everything on clean trays, and there was a clear shield in place. The food was pretty good! The eggs weren’t, but the sausage, potatoes, and English muffin were good! They have decent coffee with breakfast, however the coffee in the room itself is not the same so beware! Check out was just as fast as check in. We will be going to a Best Western on our next trip. less

All staff were friendly and helpful as this was our first visit to Cottonwood. Our room was comfortable and clean. We did experience low water pressure at the vanity, but worked around it. This hotel is situated near direct routes to historic sights and not far from old town which has a lot of character. We thoroughly enjoyed the antique shops and found many treasures. Our desk clerk suggested a visit to Montezuma's Castle and we found it a marvel. Thanks for a pleasant, reasonably priced getaway from the valley heat. less

We traveled from North San Diego County on motorcycles. There were just under thirty in our group. We take special care to select locations that are convenient to local Restaurants, Gas Stations and interesting day trips. less