Best Western Cottonwood Inn

993 S Main Street, Cottonwood, Arizona, 86326-4608, United States
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Best Western Cottonwood Inn

Sedona is just 20 minutes away! Come visit the beautiful Sedona-Verde Valley! The Best Western Cottonwood Inn is centrally located to many attractions. Take a relaxing four-hour train ride on the Verde Canyon Railroad, First Class or Coach car; enjoy show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
993 S Main Street, Cottonwood, Arizona, 86326-4608, United States

Reviews of Best Western Cottonwood Inn

Traveller Overview:
4.0 Rating: 837 reviews
Excellent 33%
Very Good 38%
Average 17%
Poor 5%
Terrible 4%
Rating

Mr_Hogster, wrote review 25/09/2020

Nice stay

The hotel is an older two story with outside entrances. All King bed rooms are on the second floor with no elevator so be prepared to lug your stuff up the stairs. The staff were very friendly and wor... more

Owner Response
, General Manager at Best Western Cottonwood Inn, responded to this review
Dear Mr. Hogster, Thank you for taking the time to review the hotel. I value any comments that can be used to improve our guest satisfaction. We look forward to having you as our guest again in the future.
Rating

deezba, wrote review 20/09/2020

Would not accommodate my disability

We stayed in Cottonwood on Friday, September 18, 2020, and the motel would not accommodate my disability even though we requested it when we booked the reservation. I had polio, walk with a walker, an... more

Owner Response
, General Manager at Best Western Cottonwood Inn, responded to this review
Thank you for your comments. We apologize for not meeting your expectations. The notes in your reservation stated that you needed ground floor because you couldn't do stairs. We honored your request to the best of our ability by putting you in a ground floor room. You mention that "there were no cars in the parking lot for the rooms with parking". This was due to a funeral for a Cottonwood Police Commander which many guests were attending. I do have to mention that describing hotel staff in derogatory terms is not only uncalled for but disturbing, considering your wife has a disability. We apologize again for inconvenience as we did the best we could with what we had available.
Rating

tucsonbabe, wrote review 20/08/2020

A Wonderful Stay

The Best Western Cottonwood is a wonderful small hotel with reasonable prices and a most accommodating staff. We booked the "family Room" which is two rooms connected one with a queen sized bed and th... more

Owner Response
, General Manager at Best Western Cottonwood Inn, responded to this review
Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay experience. I'm very pleased your visit was more than satisfactory. We look forward to having you as our guest again in the future
Rating

Hollywoodgreg11, wrote review 06/08/2020

Always Outstanding

I've been staying here for over 30 years, it just gets better & better. The latest improvement is all kinds of solar panels which provide amazing shade for your vehicle. Great breakfast currently wit... more

Owner Response
, General Manager at Best Western Cottonwood Inn, responded to this review
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay experience. I'm very pleased your visit was more than satisfactory. We look forward to having you as our guest again in the future
Rating

yvettem1968, wrote review 06/07/2020

Great Visit!

Great customer service and very clean property. Tracy, the front desk clerk, was very nice and welcoming. She has great customer service skills. Whenever we saw her. She always asked how we were doing... more

Owner Response
, General Manager at Best Western Cottonwood Inn, responded to this review
Dear Yvette, Good Morning! Thank you so much for the wonderful review. The staff and I care very much for our guests and I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future