Best Western Cottonwood Inn

993 S Main Street, Cottonwood, Arizona, 86326-4608, United States
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Best Western Cottonwood Inn

Sedona is just 20 minutes away! Come visit the beautiful Sedona-Verde Valley! The Best Western Cottonwood Inn is centrally located to many attractions. Take a relaxing four-hour train ride on the Verde Canyon Railroad, First Class or Coach car; enjoy show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Cottonwood Inn

Traveller Overview:
4.0 Rating: 825 reviews
Excellent 33%
Very Good 38%
Average 17%
Poor 6%
Terrible 4%
Rating

nodoubtthomas09, wrote review 04/06/2020

bestwestern cottonwood

A beautiful getaway spot to get out of Phoenix for the weekend. This is the place. Close to Sedona with all it"s great natural wonders; such as Slide Rock, Chapel, Red Rock.... the list goes on. Best ... more

Rating

Tuc13_13, wrote review 25/05/2020

Great stay

My husband and I were pleasantly surprised with this hotel. We stayed here for 3 nights and were very comfortable. The bed was comfortable and the room was nice and clean. The hotel staff was very fri... more

Owner Response
CCarrillo-GM, General Manager at Best Western Cottonwood Inn, responded to this review
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay experience. I'm very pleased your visit was more than satisfactory. We look forward to having you as our guest again in the future.
Rating

bobbyc857, wrote review 18/05/2020

great best Western

I travel for work a great deal and stay at Best Western across the country at least 100 nights out of the year this property is great I've never stayed in one of the regular rooms but the 40 times I h... more

Owner Response
CCarrillo-GM, General Manager at Best Western Cottonwood Inn, responded to this review
Dear Bobby,Thank you so much for taking the time to review the hotel. Each staff member strives to give each guest a wonderful experience. I'm very pleased that you will recommend us. I look forward to having you as our guest again in the future. Thank you again.
Rating

Icedobe28, wrote review 17/05/2020

Go elsewhere

looks nice from outside. But inside its kinda shabby. Walls are paper thin! Also don't expect to pay posted prices! It will be about $50 more! Don't believe the web site either, you will get ans... more

Owner Response
CCarrillo-GM, General Manager at Best Western Cottonwood Inn, responded to this review
Thank you for your comments regarding your stay. We strive very hard to give every guest a satisfactory stay and we apologize we did not accomplish this in your case. The posted prices on EVERY website are the same due to rate parity. The rate you may have been looking at was non- cancellable, non- refundable rate witch are never "$50" more and cannot be matched due to those restrictions mentioned. we do apologize that the pet fee was incorrect on "the website" so we will be adjusting off the difference of $5+tax per night and refunding back your card. We apologize again for not exceeding your expectations.
Rating

Cheeto4242, wrote review 10/05/2020

Good location

Another old facilty and overpriced. Bathroom items were very cheap in size and quality. No water in the room. Friendly staff. Slow check in and I'm a Rewards Member. A real good location for eati... more

Owner Response
CCarrillo-GM, General Manager at Best Western Cottonwood Inn, responded to this review
Dear Valued Guest, Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction. I hope you will consider staying with us again so we can provide you with a better experience. Thank you.