This is a really nice hotel. It is very easy to find being located on the main road. We received a really warm and friendly welcome from the lady on the front desk, despite it being after 21:00 when we booked in. The room was very clean, it had air conditioning which was running, so the room was already at a comfortable temperature and the bed was very comfortable.
The complimentary breakfast was very good, with plenty of choice of both hot and cold food (Eggs, bacon, sausage, waffles, fruit, yoghurt, cereal Etc. and a selection of different types of bread). The lady running the breakfast room was excellent, not only did she look after all the people sat at the tables, she kept up a good supply of freshly cooked food and plenty of it, she was also a mine of information of what to see and where to go in the area. She also looked after a disabled man who looked as if he was unsure of what to do, service like this is often hard to find. EXCELLENT.
This hotel is ideally situated to explore the area, with the historic town of Jerome and the Jerome ghost town only 10 Minutes away, picturesque Sedona is only a 20 Minute drive and there are a lot of other historic places to explore.
There a number of restaurants and cafes etc. within walking distance that give you a good choice for an evening meal.
There is also a Walmart which is only 3 Minutes away.
All the staff we had the pleasure of meeting were very friendly and helpful, they went out of their way to make sure we had everything we needed, and had a pleasant stay.
My wife and I definitely recommend this hotel, and are already making plans to stay here again, we will be staying at this hotel longer this time so that we can explore more of the historic and interesting sites in the area. less
CCarrillo-GM, General Manager at Best Western Cottonwood Inn, responded to this review
Thank you so much for the wonderful comments! Each and every staff member try very hard to give our guests the best stay possible. Jennifer in the breakfast room is a definite asset to the hotel. We look forward to your next visit with us.