Best Western Cottonwood Inn

993 S Main Street, Cottonwood, Arizona, 86326-4608, United States
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Best Western Cottonwood Inn

Sedona is just 20 minutes away! Come visit the beautiful Sedona-Verde Valley! The Best Western Cottonwood Inn is centrally located to many attractions. Take a relaxing four-hour train ride on the Verde Canyon Railroad, First Class or Coach car; enjoy show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Cottonwood Inn

Traveller Overview:
4.0 Rating: 812 reviews
Excellent 33%
Very Good 38%
Average 17%
Poor 6%
Terrible 4%
Rating

bobbyc857, wrote review 27/01/2020

The Best best western

Great property. Great staff. Great Mexican restaurant right next door. I highly recommend this property. I stay at a lot of hotels throughout the year and I've never written a review about the propert... more

Owner Response
CCarrillo-GM, General Manager at Best Western Cottonwood Inn, responded to this review
Dear Bobby, Good Morning! Thank you so much for taking the time to review the hotel. Each staff member strives to give each guest a wonderful experience. I'm very pleased that you will recommend us. I look forward to having you as our guest again in the future. Thank you again.
Rating

William D, wrote review 15/01/2020

Charged for pillow - you have got to be kidding?

Won't stay here again. They accused us of stealing a pillow and then charged us for it. They have the small pillows that are terrible and nobody would want anyway. I'm a diamond member and treated ... more

Owner Response
CCarrillo-GM, General Manager at Best Western Cottonwood Inn, responded to this review
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction and apologize for any inconvenience you encountered. As a courtesy we called to let you know that a pillow was missing out of the room you rented for an employee and unfortunately we have to charge for missing items. I apologize again for the inconvenience.
Rating

lpete59, wrote review 08/01/2020

Convenient to everything in Verde Valley

I booked this hotel for my daughter and her boyfriend to stay during the holidays, for a total of 11 nights, while we stayed at an RV park nearby (our RV is too small for four adults). The hotel is wa... more

Owner Response
CCarrillo-GM, Front Office Manager at Best Western Cottonwood Inn, responded to this review
Dear Ipete59 Thank you so much for the wonderful review. The staff and I care very much for our guests and I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future
Rating

Carri C, wrote review 31/12/2019

Over priced not worth the money

Over priced room, items not working in the room, small room for a casita. No free cookies or coffee in lobby. We wont stay again. Cottonwood and surtounding areas are pretty. Best Western is where w... more

Owner Response
CCarrillo-GM, General Manager at Best Western Cottonwood Inn, responded to this review
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction and apologize for any inconvenience you encountered. It's unfortunate you will not be returning so we can provide you with a better experience.
Rating

lovemygirlies, wrote review 29/12/2019

Such a great place to stop!!!

Our stay in Cottonwood was awesome! We had a noisy night the previous night so the staff made sure we had a quiet room! We were recommended an amazing restaurant for dinner! Had a wonderful night's sl... more

Owner Response
CCarrillo-GM, General Manager at Best Western Cottonwood Inn, responded to this review
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.