Best Western CottonTree Inn

2221 W. Spruce, Rawlins, Wyoming, 82301-5149, United States
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Best Western CottonTree Inn

Our Rawlins hotel is a clean, comfortable hotel off I-80 in Wyoming and located close to North Platte River, a favorite for fishermen.

Were located near Sinclair with easy access to the town and the top destinations in that region. Were righ
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
2221 W. Spruce, Rawlins, Wyoming, 82301-5149, United States

Reviews of Best Western CottonTree Inn

Traveller Overview:
4.0 Rating: 640 reviews
Excellent 54%
Very Good 26%
Average 10%
Poor 4%
Terrible 3%
Rating

jasaldain, wrote review 01/05/2021

Convenient entrance

This is a great little hotel. Checkin was fast, friendly and easy. We needed an ADA room and the one we got was great. We were able to park right in front of our room and unload our bags with a short ... more

Owner Response
Casey Shinkle, General Manager at Best Western Cottontree Inn, responded to this review
Thank you for your excellent Review, compliments, and Perfect Score! Thank you for staying with us -- we are glad that your stay was wonderful!
Rating

doc569, wrote review 25/04/2021

Excellent location and staff

The Best Western CottonTree Inn is the best place to stay when in Rawlins. The staff is always friendly and happy to help. The hotel and its amenities are well worth the money. It's also right off of ... more

Owner Response
Casey Shinkle, General Manager at Best Western Cottontree Inn, responded to this review
Thank you for your great Review, comments, very generous compliments, and Perfect Score! We are always very happy when we can give our Guests a really great stay! Thank you! We hope to see you again, soon!
Rating

SBrunson78, wrote review 11/04/2021

Cuctomer service from front desk nonexistent

This review could have and should have been a 5 star one. Except for the rude non service from the front desk. First was when we just simply asked for pool towels but received a curt and short answe... more

Owner Response
Casey Shinkle, General Manager at Best Western Cottontree Inn, responded to this review
Thank you for your Review, and detailed comments. We apologize for the unacceptable Customer Service that you encountered during your stay with us. We will use your helpful Review as a Training Opportunity with the Desk Clerks on Staff when you checked-in (as well as with all of our Desk Staff). Thank you for your patience, and for bringing this to our attention, so that we may take steps to eliminate it from happening in the future. Thank you!
Rating

ginaromano13, wrote review 07/04/2021

Comfortable Beds

I always enjoy staying at the Best Western, they have a great breakfast and the bedding is super comfortable. I wish that the pillows were a little more firm, but over all comfortable. I also found th... more

Owner Response
Casey Shinkle, General Manager at Best Western Cottontree Inn, responded to this review
Thank you for your great Review, and wonderful comments & compliments. We love it when our Guests have a relaxing stay, and a fantastic hot breakfast to start their day! We appreciate your feedback!
Rating

Lisa A, wrote review 03/04/2021

Back to normal post covid

We chose this Best Western because they were serving a full hot breakfast and their hot tub and pool were open with no restrictions. This location was a half way spot for my sister and I to meet up w... more

Owner Response
Casey Shinkle, General Manager at Best Western Cottontree Inn, responded to this review
Thank you for your wonderful Review, and fantastic Scores! We love that you, and your family, all had a great stay with us, and were able to relax, and enjoy each other's visits! We hope to see you all again, soon! Thank you!