Nice hotel and lovely staff
13/07/2016 RhosBoxer, Swansea, United Kingdom
Have stayed at this hotel on three occasions on business. The hotel has been refurbished to a good standard. There are complimentary toiletries and comfortable beds. The three rooms I've styled in wer... more
Have stayed at this hotel on three occasions on business. The hotel has been refurbished to a good standard. There are complimentary toiletries and comfortable beds. The three rooms I've styled in were of reasonable size with workstation, free wifi and tea/coffee. Large plasma screen TV too. The breakfast is a buffet style with enough choice to choose from including bacon, eggs and beans along with a good selection of continental food. The staff are extremely friendly and accommodating. One of our party had asked for porridge which the hotel do not provide, only to have it presented to him at breakfast the next day. Good location for Pimlico tube and Victoria train/coach station with plenty of local restaurants nearby too. less
Corona H, Guest Relations Manager at BEST WESTERN Corona, responded to this review
Thank you for taking the time to post your review. I am delighted to read that you enjoyed your stay with us. It is always wonderful and encouraging to receive such positive feedback.
I was particularly pleased to read that you liked our breakfast offering and found the choice to be large and varied. We receive many positive comments on the standard of our breakfasts and many of our guests praise the variety and choices offered.
I was equally pleased to read how wonderful you found the service provided by my team. Here at the Corona we pride ourselves on having a reputation for excellent service and are committed to exceeding our guests’ expectations. Feedback like yours is the best way to motivate my team as it shows them that their hard work is appreciated.
I sincerely hope to have the opportunity to personally welcome you back to the Corona in the not too distant future.
Many thanks and best regards,
Front of House Tram