Best Western Corona

Hotel is perfectly located near major attractions and Victoria station. It is an old Victorian building converted into a hotel. Unfortunately the single room I had was way too small. It was little uncomfortable for me to move around, especially if you have a big luggage. I had clean sheets and towels, overall everything looked very clean. Ok for short stay. less

After being caught in the drone inconvenience at Gatwick Airport on December 20th, I was obligated to book a hotel in the wee hours as I awaited my next scheduled flight out. It was dark and pouring with rain upon my arrival to the hotel and although the staff onsite saw me struggling to get my suitcases up the staircase and into the lobby, none came to my assistance. Additionally, I overheard them selecting my room upon my appearance to the desk instead of ahead of my arrival, and proceeded to put me in a closet-sized room with no window, across from the elevator and with noisy guests on either side of the thin walls. Frankly, I found this placement to be discriminatory as my family has stayed at another Best Western in the London area where we were also placed in a poorly located room that the staff chose only after we arrived to the hotel to check-in. less

The hotel is not in a bad area for getting around which is what drew us to it, we had a very small room with a double and single bed, our bed was like a brick! We had to take the quilt of the small bed to lie on to try and soften the bed, the shower dropped constantly I informed the reception shortly after arriving nothing happened, it’s very hard to sleep when you are sleeping four foot from a shower thats got water falling constantly, the rooms are very compact, the shower cubicle had black mould all round the bottom, the carpet was filthy, we only went to breakfast once as it was poor the hotfood was all dry and shrivelled most people looked and walked away very unappetising! After the second day of dripping water we were told the maintenance guy couldn’t get in our room even though we had left the hotel before 10am and the van was at the front door, if they couldn’t solve the problem they could have at least offered to move us, this is by no means 4* standard we were very dissapointed and would not stay there again. less

Great break all staff brilliant rooms cleaned every day fruit and tea and biscuits in room everyday ..well looked after.breakfast was great all staff very nice.special thanks to Christina manager all ways looks after us.she is a lovely lady.looking forward to going back very soon.florence+Eric. Xx less

Stayed one night in December. Had a problem with the booking agent - stress, not the hotel. Staff at the Corona were as helpful as they could possibly be and sorted the problem. Room was quiet, comfortable and the heating worked well. Bathroom was a little cosy but everything worked as it should. Hotel is four minute walk from Pimlico tube station and there are bus stops a short few metres away. Overall, a very comfortable and happy stay. Definitely would stay again. less