Very average modernised Soviet style
11/04/2017 GwynRoberts, Swansea, United Kingdom
It's clean. The staff are friendly. But don't expect too much more. The service provided in the bedroom is less than adequate and the food in the restaurant is mainly meat based, often with no vegetar... more
It's clean. The staff are friendly. But don't expect too much more. The service provided in the bedroom is less than adequate and the food in the restaurant is mainly meat based, often with no vegetarian alternative. Also, the hotel can be very noisy. All of the delegates attending our conference complained that they woke up sweating every night as the air con does not work. That created some problems as delegates became irritable during their stay. less
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review
Thank You for taking the time and sharing with us the experience of Your stay at our hotel.
Your feedback is highly important to us as by means of it we are improving our customer service.
It is so nice to know that You stayed satisfied with our friendly staff.
We are surprised to hear that You did not find any vegetarian food in our "Raffaello" restaurant, and we would like to kindly inform You that we offer the following vegetarian dishes: vegetarian pizza Ortolana, salad with grilled vegetables and pesto sauce, carrot soup, spinach soup, lentil soup, pasta with vegetables, risotto with porcini mushrooms and many other dishes. Hope next time when You decide to visit us You will enjoy those delicious dishes.
Concerning the air conditioning we would like to kindly note that as far as it was still not warm enough in Yerevan, we did not switch the heating off, now it is already off.
Hope to see You again in our hotel.
Best Western Congress Hotel