Clean and adequate; great location
15/12/2016 ykwriter, San Francisco, California
I stayed here for five nights on business. The hotel is basic (like you would expect of a Best Western), but it's clean and comfortable. Most importantly, it's convenient. The hotel is about five minu... more
I stayed here for five nights on business. The hotel is basic (like you would expect of a Best Western), but it's clean and comfortable. Most importantly, it's convenient. The hotel is about five minutes from the main square, and we were able to walk everywhere. Even though I was there on business, I was able to sneak out to go shopping or go out to grab coffee on Abovyan Street in between the conference I was attending.
In terms of the room itself. It's fairly spacious and the beds are comfortable. The shower has a drain problem, but I'm guessing that it's a feature of the hotel because everyone seemed to have had that. In any case, I was more inclined to let those things go since Armenia is not a popular tourist destination (yet). They provide a bottle of water every day.
If you are coming here, I would recommend bringing mini-bottles of shampoo and conditioner, lotion etc. They only provide basic shampoo and body wash. You'll definitely want lotion because the air was quite dry at least in the winter when I was there. Also don't forget to bring a converter for power.
Breakfast was also adequate. They provide a full breakfast selection. Coffee was weak, but it appears to be a country thing rather than a hotel thing. You can get around it by ordering cappuccino or espresso, which is included although they don't offer it to you.
All in all, I think it was decent, and it met my modest expectations. Keep in mind that the nicest hotels here are a Marriott and I think they're building a RadissonBlu. less
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review
Thank You very much for taking time and leaving the review of Your stay. Your opinion about our hotel is very important and useful to us and we are glad that you liked our hotel and enjoyed staying with us. Happy to hear that our location helped you much during your stay and the comfort of the hotel and room made your stay more relaxed .
Concerning drain problem want to kindly inform You that it is already fixed and there will not be such kind of problem again as in the near future we are going to have a big renovation of the hotel so for your next visit you will feel the difference for sure.
For the breakfast besides having American buffet breakfast you can also find another buffet full of Armenian local fresh products and also you can get different type of coffees upon request.
Our team is always happy to have a guest like you and it was pleasure for us to host you.
Thank You and hope to see you again in our hotel.
Best Western Congress Hotel.