Nice hotel, amazing staff
10/01/2018 Anita L,
Great location, very close to Republic Square and Northern Avenue. Most of all I liked the staff. They were very friendly, especially Arusik, the girl at the reception. She was a very interesting and ... more
Great location, very close to Republic Square and Northern Avenue. Most of all I liked the staff. They were very friendly, especially Arusik, the girl at the reception. She was a very interesting and communicative person. The reception staff recommended me some museums to visit, I liked those museums very much. Though the hotel was being renovated during my stay, I felt very comfortable. No noise disturbed me. I am looking forward to seeing the hotel after the renovation. I will recommend this hotel to my friends who are going to visit Yerevan. less
925marketingm, PR & Marketing Manager at Best Western Congress Hotel, responded to this review
Dear Anita L,
Thank You for choosing Best Western Congress Hotel for Your stay in Armenia. We are very pleased that You found our location convenient for travelling around Yerevan. Our team members were glad to help you with the choice of the museums worth seeing and we are always doing our best to make our guests feel at home. Our front office assistance Arusik for sure will know that You were pleased with her service.
Dear Anita, we are very happy that our renovation activities did not disturb You during Your stay. It will be our great pleasure to host You again at our renovated hotel very soon. It will be a chance for you to see the new interior of our lobby area, restaurant and meeting rooms.
We are glad that You had a positive experience with us. Such warm comments as Yours are a boost for us to work even harder to make our guests feel comfortable. Wish You all the best.
PR & Marketing Manager
Best Western Congress Hotel