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Best Western Congress Hotel

4 Star

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The Best Western Congress Hotel is an elegant and comfortable hotel, offering to our guests the highest European standards, a warm atmosphere and an unforgettable stay to Yerevan.

Each of our 126 guest rooms presents an ideal blend of comfort and functionality. The open-air swimming pool surrounded by the wonderful garden is the right place to relax and enjoy during the summer. Our hotel also offers a fully equipped fitness center with a sauna available free of charge to our guests. Conference facilities and a business center are also available. During your stay do not forget to visit the Raffaello restaurant, which offers dishes of Italian and International cuisine.

The Best Western Congress Hotel is strategically located at a short distance from the airport and within walking distance to the city center. The Best Western Congress Hotel is the ideal choice for both business and leisure travelers.



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Location

1 Italy Street
Yerevan
0010
4 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 0010

Send to Tom Tom

Address
1 Italy Street
Yerevan
0010


What's nearby?

Recreation

  • 55 kilometer(s) from Tsakhkadzor

  • 60 kilometer(s) from Sevan

  • 2 kilometer(s) from Yerevan State University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 575 traveller reviews
Rating: 5 240
Rating: 4 247
Rating: 3 55
Rating: 2 22
Rating: 1 11
Rating

Thank you

17/05/2018 Sonya H,

Special thank to Arusik, Armen Tsolak, David, Dalar, Sargis, Anzhela, Max, Sinara, Qnarik, Asya, Lilit, and all the staffs in breakfast zal, room maids and the rest of the reception staffs for all you... more

Owner Response
925marketingm, Manager at Best Western Congress Hotel, responded to this review
Dear Sonya H, Thank You for making Best Western Congress Hotel a part of Your trip to Armenia. We are very thankful for Your positive and warm feedback about our friendly staff. Our team is committed to providing nothing short of the finest hospitality, and Your compliments will be shared with our team on Your behalf. We are happy to inform You that after the renovation we will have new interior for our lobby area, meeting rooms and will have a totally new restaurant. Our Lobby area will be a nice place to sit and have a rest, or to work enjoying a tasty drink by our Bar. Wine Cellar at Lobby area will offer more than 50 types of wine andour Sommelier will offer wines with each taste. Thank You for allowing us to be of service, and we hope to have the pleasure of welcoming You back soon! Sincerely, Narine Simonyan Marketing Manager Best Western Congress Hotel
Rating

Good location and great hospitality.

08/05/2018 まーしゃ2014, モスクワ, ロシア

Staffs were very kind, and we could enjoy in Yerevan with their help. Though a road was blockaded by a protest movement on that day, we were able to arrive at the airport without a big problem. At hot... more

Owner Response
925marketingm, Manager at Best Western Congress Hotel, responded to this review
Dear まーしゃ2014, Thank You very much for sharing with us Your feedback on Your stay at our Hotel. We are glad to hear that You enjoyed you time in our country and that the situation in the city at that period did not affect on Your visit. Want to kindly inform You that the situation in the city is already stabilized and it is going on in its proper way. Its our pleasure to know that the information provided by the hotel about all the activities helped you in arranging Your day and together with our entire team we do our best to make your stay at our hotel as comfortable as possible.Be Sure that our Chief Concierge Sargis will know that his assistance played a big role on Your time spent in our country. Thank You once more and hope to see You soon in our Hotel. Best Regards, Karapet Galfayan Deputy General Manager Best Western Congress Hotel
Rating

Great location but very average and disappointing

04/05/2018 ajinkyaihm1, Abu Dhabi, United Arab Emirates

I stayed for 3 nights at this hotel in yeravan but has nothing special or great that I could say about it. The rooms are very tiny and have no special amenities or anything. I was staying with a child... more

Owner Response
925marketingm, Manager at Best Western Congress Hotel, responded to this review
Dear ajinkyaihm1, Thank You for taking time and reviewing Your stay at Best Western Congress Hotel. It is our pleasure that You found our location convenient for travelling around Yerevan. We are disappointed that You faced some inconveniences at our hotel. What you mentioned in Your review are not repeating issues here. We kindly want to inform you that our friendly and helpful staff is always ready to help the guests with their luggage, the guests just need to approach the reception. Our hotel is doing renovation for having a totally new interior and new facilities. During this period, we have some limitations to our services including our restaurant and kitchen. But we serve Continental breakfast with light menu in order not to disturb our guests by asking them to go to another place for having a breakfast. Very soon we will have a totally new menu and restaurant and our breakfast will be with great variety of food and will also be with an Armenian Traditional Food corner during breakfast. After renovation we will have new interior in our lobby area, meeting rooms as well. We sincerely hope that Your uncommon experience does not hinder You from coming to visit us again in the future. We would love to welcome You back. Respectfully, Narine Simonyan Marketing Manager Best Western Congress Hotel
Rating

Excellent place to stay in Yerevan

19/04/2018 Emil_1955, Bucharest, Romania

Both hotel reception teams I met were very friendly and eager to help. I arrived earlier than the generally accepted time for check in but as they had the room ready they allowed me to have it straigh... more

Owner Response
925marketingm, Manager at Best Western Congress Hotel, responded to this review
Dear Emil_1955, Thank You for making Best Western Congress Hotel a part of Your trip to Armenia. We are glad that Your overall impressions of our hotel were very positive and You had a pleasant experience with us. Thank You for Your kind words regarding our friendly staff. Our Front Desk team will certainly know about Your positive comments and high appreciation to their work. Everything we do is aimed at providing our guests with an excellent hotel experience, so Your feedback is extremely valuable. We are very thankful to You for pointing out our comfortable rooms. It is our pleasure to know that You enjoyed our fresh and tasty breakfast as well. We kindly want to inform that now our hotel is in the process of renovation, and some of our facilities and services are limited. But very soon we will have modern interior for our lobby area and reception, new meeting rooms, a new breakfast area, restaurant with new menu. We would love to welcome You back to our hotel and show You all the changes we are doing now. Respectfully, Narine Simonyan Marketing Manager Best Western Congress Hotel
Rating

It was a warm and welcoming stay. Great hospitality by Mr. Sargis and Ms. Ani. Looking forward to visit soon.

02/04/2018 Shanili S,

I faced few issues initially as the hotel is currently undergoing renovations. This wasn't conveyed at the time of booking. However, overall the stay turned out to be pleasant. The location of the hot... more

Owner Response
925marketingm, Marketing Manager at Best Western Congress Hotel, responded to this review
Dear Shanili S, Thank You for sharing Your feedback with TripAdvisor community. We kindly want to tell You that there is information about our renovation in every confirmation letter. Maybe there were some technical issues that You were not informed about our renovation, buy we are happy that it did not make You change Your opinion about our hotel and enjoyed Your stay at Best Western Congress Hotel during our renovation process. We are so happy that You found our location very convenient. Being centrally located our hotel is just a few minutes away from all the must-see attractions in Yerevan. Besides, we are surrounded by 2 parks, which are very beautiful in every season of the year. We are very glad that our friendly staff had a positive impact on You during Your stay with us. Our team does its best to maintain “at home away from home” atmosphere in our hotel for our guests to feel safe and comfortable. Mr. Sargis and Ms. Ani, for sure, will know that You were pleased with their great hospitality. Our staff always goes out of their way to assist our guests and it is always pleasant to receive high appreciation by our guests. It will be great to welcome You again at our hotel in the nearest future to show You all the changes we are doing now and to provide You with high-qualified service. Yours faithfully, Narine Simonyan Marketing Manager Best Western Congress Hotel