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Best Western Congress Hotel

4 Star

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The Best Western Congress Hotel is an elegant and comfortable hotel, offering to our guests the highest European standards, a warm atmosphere and an unforgettable stay to Yerevan.

Each of our 126 guest rooms presents an ideal blend of comfort and functionality. The open-air swimming pool surrounded by the wonderful garden is the right place to relax and enjoy during the summer. Our hotel also offers a fully equipped fitness center with a sauna available free of charge to our guests. Conference facilities and a business center are also available. During your stay do not forget to visit the Raffaello restaurant, which offers dishes of Italian and International cuisine.

The Best Western Congress Hotel is strategically located at a short distance from the airport and within walking distance to the city center. The Best Western Congress Hotel is the ideal choice for both business and leisure travelers.



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Location

1 Italy Street
Yerevan
0010
4 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 0010

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Address
1 Italy Street
Yerevan
0010


What's nearby?

Recreation

  • 55 kilometer(s) from Tsakhkadzor

  • 60 kilometer(s) from Sevan

  • 2 kilometer(s) from Yerevan State University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 497 traveller reviews
Rating: 5 208
Rating: 4 216
Rating: 3 47
Rating: 2 18
Rating: 1 8
Rating

Great Location

19/07/2017 glaustin, Tampa, Florida

We stayed at this wonderful hotel, near republic square for 10 days. The staff, particularly the concierge, were wonderful! The rooms were clean and comfortable. The hotel is walking distance to all... more

Owner Response
Marketing M, Marketing Coordinator at Best Western Congress Hotel, responded to this review
Dear glaustin, Thank you for taking the time and sharing with us Your experience at Best Western Congress Hotel. Your opinion is highly valuable to us. We are so happy to hear that our staff met Your expectations and You enjoyed the stay with us. It is our pleasure that our comfortable rooms were to Your liking. Hoping to see You in the nearest future to make Your stay again unforgettable in our hotel with its central location, marvelous open air "Caribbean" swimming pool and other facilities. Best Regards, Lilit Danielyan Marketing Coordinator Best Western Congress Hotel
Rating

Manager

19/07/2017 Jorge A,

Exellent staff in reception and beyond. These people have always a smile or a nice comment for you. Thank you Arusyak and the rest of the staff for such a wondefull treatment. The hotel is right at... more

Owner Response
Marketing M, CSR Manager at Best Western Congress Hotel, responded to this review
Dear Jorge, Thank you for your kind review! We are sincerely glad that our guests are again and again satisfied with the stay in the hotel and the quality of the services we provide. We really pay a lot of attention to detail, trying to make every Guest feel our hospitality and care. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Arusyak know that she made an impact during your stay. Hoping to see you again soon! Best Regards, Karen Marutyan, CSR Manager, Best Western Congress Hotel
Rating

Congress

08/07/2017 sepshen, Iran

I stay in hotel 12 days in July its not good because It has very small room! Veryyyy smaaalll!!! and not clean I dont enjoy at the hotel Cleaners are slow and late and dont charge soon But location i... more

Owner Response
Marketing M, CSR Manager at Best Western Congress Hotel, responded to this review
Dear Sepshen, Thank you for taking the time to provide us with such candid feedback of your stay. Your opinion is extremely valuable to us, as we strive to improve our services with each and every stay of our guests. It is great to know that you appreciated the city center location of our hotel. We apologize that the hotel did not meet your expectations regarding room size and cleaning procedures. Please email us with marketing@hotelcongressyerevan.com email address so we can discuss your issues personally. We look forward to welcoming you back then. Best Regards, Karen Marutyan, CSR Manager, Best Western Congress Hotel
Rating

Hotel

27/06/2017 ezzat z,

Room cleaners worked very slow and the room isnt clean so mach We change money out of the hotel because of there was so expensive Hotel transfer is expensive too Has very littel swiming pool ..... Onl... more

Owner Response
Marketing M, Marketing Coordinator at Best Western Congress Hotel, responded to this review
Dear ezzat z, Thank You for taking the time and sharing Your experience with us. It is of highly importance the opinion of our guests. We are truly sorry for not meeting Your expectations. It is my pleasure to note that in our hotel we clean all the rooms every single day. Our "Caribbean" open air swimming pool is considered to be one of the best pools in the city. We are happy that You liked our hotel central location, in the heart of the city. Looking forward for Your next visit. Best Regards,, Lilit Danielyan Marketing Coordinator Best Western Congress Hotel
Rating

If you want to feel like you have a family, like you are at home, then you should stay here. AMAZING

20/06/2017 BelleZ90, Yerevan, Armenia

The rooms are simplistic and elegant. Great cleanliness and amazing views to offer! The service is phenomenal. That includes room service, front desk service, restaurant service. Everything. The staff... more

Owner Response
BWCongressHotel, Marketing Coordinator at Best Western Congress Hotel, responded to this review
Dear BelleZ90, Thank You very much for Your candid review of Your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate Your kind comments about all the aspects of Best Western Congress Hotel. It makes us extremely happy hear that You liked our comfortable, clean rooms, customer service, hospitality, staff, hotel facilities, restaurant service. We truly appreciate Your kind words about our staff. It is a great pleasure that our open air swimming "Caribbean" pool made Your stay unforgettable and helped You to forget about the daily life tension. We are glad that You enjoyed also our in-house Italian "Raffaello" restaurant, 24/7 fitness center ( which also includes Finnish Sauna). It is great that You found our central location ( just a few steps away from must-see attractions and modern-day conveniences) to Your liking. Best Western Congress Hotel Team is happy that Your experience was unforgettable and enjoyable. Looking forward to Your next visit. Best Regards, Lilit Danielyan Marketing Coordinator Best Western Congress Hotel