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Best Western Congress Hotel

4 Star

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The Best Western Congress Hotel is an elegant and comfortable hotel, offering to our guests the highest European standards, a warm atmosphere and an unforgettable stay to Yerevan.

Each of our 126 guest rooms presents an ideal blend of comfort and functionality. The open-air swimming pool surrounded by the wonderful garden is the right place to relax and enjoy during the summer. Our hotel also offers a fully equipped fitness center with a sauna available free of charge to our guests. Conference facilities and a business center are also available. During your stay do not forget to visit the Raffaello restaurant, which offers dishes of Italian and International cuisine.

The Best Western Congress Hotel is strategically located at a short distance from the airport and within walking distance to the city center. The Best Western Congress Hotel is the ideal choice for both business and leisure travelers.



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Location

1 Italy Street
Yerevan
0010
4 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 0010

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Address
1 Italy Street
Yerevan
0010


What's nearby?

Recreation

  • 55 kilometer(s) from Tsakhkadzor

  • 60 kilometer(s) from Sevan

  • 2 kilometer(s) from Yerevan State University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 554 traveller reviews
Rating: 5 230
Rating: 4 240
Rating: 3 53
Rating: 2 20
Rating: 1 11
Rating

Great location

14/01/2018 Leon G,

My wife and I spent our vacation in Armenia. Yerevan is a very sunny city, people are very kind. We chose Congress Hotel because of its good location: Republic Square is not very far from the hotel:... more

Owner Response
925marketingm, PR & Marketing Manager at Best Western Congress Hotel, responded to this review
Dear Leon G, Thank You for sharing Your experience with us. We are very happy that You liked our sunny Yerevan. People in Armenia are very hospitable and always welcome tourists with pleasure. We are gratified that You chose our hotel to stay, which is centrally located in the heart of the city and gives our guests a chance to see all the attractions by walking. Thank You for Your warm words regarding to our friendly staff. It is our pleasure to know that our team had a positive impact on Your stay and you enjoyed our fresh Continental breakfast, comfortable rooms and valued the housekeeping service as excellent. We do our best to provide qualified service and are glad that it exceeded Your expectations. Mr Leon, our hotel has started a renovation project. We are totally changing the interior of our lobby and front desk areas, meeting rooms, the interior and concept of the restaurant. And if You visit Armenia in Summer, You will have a great chance to enjoy bright days in Yerevan, to swim and relax at our hotel’s Caribbean pool and spend Your summer evenings at our renovated restaurant drinking a glass of wine. We are looking forward to welcome You at Best Western Congress Hotel very soon. Wormest regards, Narine Simonyan PR & Marketing Manager Best Western Congress Hotel
Rating

Nice hotel, amazing staff

10/01/2018 Anita L,

Great location, very close to Republic Square and Northern Avenue. Most of all I liked the staff. They were very friendly, especially Arusik, the girl at the reception. She was a very interesting and ... more

Owner Response
925marketingm, PR & Marketing Manager at Best Western Congress Hotel, responded to this review
Dear Anita L, Thank You for choosing Best Western Congress Hotel for Your stay in Armenia. We are very pleased that You found our location convenient for travelling around Yerevan. Our team members were glad to help you with the choice of the museums worth seeing and we are always doing our best to make our guests feel at home. Our front office assistance Arusik for sure will know that You were pleased with her service. Dear Anita, we are very happy that our renovation activities did not disturb You during Your stay. It will be our great pleasure to host You again at our renovated hotel very soon. It will be a chance for you to see the new interior of our lobby area, restaurant and meeting rooms. We are glad that You had a positive experience with us. Such warm comments as Yours are a boost for us to work even harder to make our guests feel comfortable. Wish You all the best. Warmest regards, Narine Simonyan PR & Marketing Manager Best Western Congress Hotel
Rating

Working travel.

22/12/2017 Paolo1317, Dubai, United Arab Emirates

Armenia is a nice country. I was surprise to find inside the country a lot of place to visit. The republic square is not so far from the congress hotel and there you canwalk and found restaurants and... more

Owner Response
925marketingm, PR & Marketing Coordinator at Best Western Congress Hotel, responded to this review
Dear Paolo1317, We are very happy to know that You liked our location. Our hotel is situated in the heart of Yerevan and is very close to the most attractive places in the city. Dear Poala, thank You very much for taking time and reviewing Your stay with us. It will be our pleasure to welcome You again at our renovated hotel very soon. You can follow our renovation process on our Facebook and Instagram pages. Have an amazing weekend! Kindest regards, Narine Simonyan PR & Marketing Coordinator Best Western Congress Hotel
Rating

Awful

14/12/2017 Solaleh S,

While we were here the hotel was renovating the restaurant and due to that the breakfast was served in the hall!! And you should take it to your room!! The room service is just bad and always late and... more

Owner Response
Marketing M, PR & Marketing Coordinator at Best Western Congress Hotel, responded to this review
Dear Solaleh S, Thank You for Your feedback. We are really sorry for the inconveniences You faced during Your stay with us. All the facts You mentioned are not ordinary issues in our hotel. We do everything to make our guests feel comfortable in the hotel and enjoy their stay. It will be our pleasure to host You again at our hotel again and show You the result of the renovation. Next time while booking a room, please, contact directly our Sales Manager or Guest Relations Manager. Best regards, Narine Simonyan PR & Marketing Coordinator Best Western Congress Hotel
Rating

Great location and staff

04/12/2017 Alistair R, Abu Dhabi, United Arab Emirates

We were a group of 3 who stayed here for 5 nights and on the whole we had a very pleasant stay. The staff are very courteous and helpful and that would be this hotel's greatest asset. The rooms are we... more

Owner Response
Marketing M, PR & Marketing Coordinator at Best Western Congress Hotel, responded to this review
Dear Alistair R, We are very glad to know that You liked our hotel location. It is really a few minutes away from the most attractive places in Yerevan. Dear Alistair R, we are very happy that our friendly staff made your stay enjoyable. Our hotel team takes their roles seriously and do everything that our guests could relax. The housekeeping staff will be very happy to know that You appreciated their hard work. This kind of positive comments are a boost for us to work even harder. We are really sorry that You faced such a bad situation during the breakfast. It was a problem to solve immediately. It is really interesting to know You liked Armenian corner with traditional Armenian food during the breakfast, or not. Please let us know Your opinion about it. Thank You for Your candid review. We will be very happy to host You again at our new modern hotel very soon. Best regards, Narine Simonyan PR & Marketing Coordinator Best Western Congress Hotel