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Best Western Congress Hotel

4 Star

Rooms & Rates

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The Best Western Congress Hotel is an elegant and comfortable hotel, offering to our guests the highest European standards, a warm atmosphere and an unforgettable stay to Yerevan.

Each of our 126 guest rooms presents an ideal blend of comfort and functionality. The open-air swimming pool surrounded by the wonderful garden is the right place to relax and enjoy during the summer. Our hotel also offers a fully equipped fitness center with a sauna available free of charge to our guests. Conference facilities and a business center are also available. During your stay do not forget to visit the Raffaello restaurant, which offers dishes of Italian and International cuisine.

The Best Western Congress Hotel is strategically located at a short distance from the airport and within walking distance to the city center. The Best Western Congress Hotel is the ideal choice for both business and leisure travelers.



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Location

1 Italy Street
Yerevan
0010
4 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 0010

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Address
1 Italy Street
Yerevan
0010


What's nearby?

Recreation

  • 55 kilometer(s) from Tsakhkadzor

  • 60 kilometer(s) from Sevan

  • 2 kilometer(s) from Yerevan State University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 616 traveller reviews
Rating: 5 255
Rating: 4 259
Rating: 3 61
Rating: 2 27
Rating: 1 14
Rating

FRIENDLY STAFF

05/12/2018 Mrs_M_Lu, Abu Dhabi, United Arab Emirates

If your going to Armenia and want to experience the city then this place is strategic. Staff were super friendly and helpful they gave us the top restaurants to try and even the hole in the wall once... more

Owner Response
925marketingm, Manager at Best Western Congress Hotel, responded to this review
Dear Mrs_M_Lu, Thank you very much for your feedback of your recent stay at our hotel. Your opinion is extremely valuable to us, as we strive to improve with each and every stay. Thank you for pointing out our friendly staff. It is our pleasure to know that our team had a positive impact during your stay. It is our pleasure to know that you enjoyed our comfortable rooms and valued the room service as excellent. We do our best to provide qualified service and are glad that it exceeded your expectations. We are glad to know that you appreciated the central location of our hotel, enjoyed our comfortable rooms and valued the room service as excellent. The hotel is situated in the center of Yerevan and is also close to the National Gallery, Doll’s Gallery, Matenadaran, Brand Shops, theatres and cinemas. It is very nicet, that you liked our breakfast, which is now served in the newly renovated restaurant area. Very soon we will also have an Armenian Traditional Food corner during the breakfast By the way want to inform you that we already have renovated lobby area, with newly opened Vincent lobby bar and wine room. Our lobby is a nice place not only to sit and have a rest, but also work, enjoying a tasty food and drinks by our Vincent Lobby Bar. Vincent Wine room at lobby area offers more than 130 types of wines and our Sommelier offers wines for each taste. All these changes are for our Guests' comfort. Regarding the restaurant we kindly want to inform you that we already have totally new menu and we serve dishes with accent. So here’s to try new menu and adding your own twist to everything you do. Here’s to remembering your roots, cooking with passion and style. Such warm comments as yours are always a boost for our team to work even harder to make our guests feel comfortable. It will be our pleasure to welcome you and your wife at our hotel again in the nearest future. Warmest regards, Anna Aslanyan Marketing Manager Best Western Congress Hotel
Rating

Very Good Hotel

27/11/2018 MarieB330, Abu Dhabi, United Arab Emirates

Very nice hotel, I thought the reception and bat area was very nice and modern. Staff were all very friendly, attentive and helpful. The room was small in my opinion, but fine as I was staying on my o... more

Owner Response
925marketingm, Manager at Best Western Congress Hotel, responded to this review
Dear MarieB330, Thank you very much for your feedback of your recent stay at our hotel. Your opinion is extremely valuable to us, as we strive to improve with each and every stay. Thank you for pointing out our staff. It is our pleasure to know that our friendly team had a positive impact during your stay. We are glad to know, that you liked our breakfast, which is now served in the newly renovated restaurant area. Very soon we will also have an Armenian Traditional Food corner during breakfast. Regarding your comment on our room amenities, we are halfway through changing all of our rooms and it will be fully switched over very soon, so hopefully, with your next visit you will be able to view a more fashionable set with modern design and high technologies. It was our pleasure to know that you liked our renovated lobby area, which is a nice place not only to sit and have a rest, but also work enjoying a tasty food and drinks by our Vincnet bar. Vincent wine room at lobby area provides more than 130 types of wines and our Sommelier offers wines for each taste. We have recently opened our Accent restaurant with have totally new menu, dishes with accent. So here’s to try new menu and adding your own twist to everything you do. Here’s to remembering your roots, cooking with passion and style. Such warm comments as yours are always a boost for our team to work even harder to make our guests feel comfortable. It will be our pleasure to welcome you again in the nearest future. Warmest regards, Anna Aslanyan Marketing Manager Best Western Congress Hotel
Rating

Time to Give an Old Favorite a Second Look

30/10/2018 GhettoGtravels, Yerevan, Armenia

The dust has settled, the renovation is over, and the Congress Hotel is back in business. The lobby is amazing and has everything you need to chill, during your time in Yerevan. The bar/cafe offers... more

Owner Response
925marketingm, Manager at Best Western Congress Hotel, responded to this review
Dear GhettoGtravels, We do appreciate your positive feedback about our newly renoavted hotel. We do take pride in providing our Guests with a high qualified service. We are very pleased to hear that your stay was pleasant. Thank you for pointing our renovated lobby area, where you can enjoy your time at Vincent bar and wine room. Our Vincent lobby is a nice place not only to sit and have a rest, but also work enjoying a tasty food and drinks by our Bar.Wine Cellar at Lobby area offers more than 130 types of wines and our Sommelier offers wines for each taste. All these changes are for our Guests' comfort. Regarding the restaurant we kindly want to inform you that we already have totally new menu and we serve dishes with accent. So here’s to try new menu and adding your own twist to everything you do. Here’s to remembering your roots, cooking with passion and style. Very soon we will also have an Armenian Traditional Food corner during breakfast, which is served in the restaurant area. We look forward welcoming you back again in the nearest future and show you all changes. Thank you again. We truly appreciate your comments, as we strive to give all of our Guests a memorable experience. Warmest regards, Anna Aslanyan Marketing Manager Best Western Congress Hotel
Rating

Congress hotel Yerevan

06/10/2018 mklahmar, Velizy-Villacoublay, France

It's the second time we have stayed in this hotel and I have to say that we were desapointed. The service was not good as the first time, the staff did not make it welcoming except the cleaners and t... more

Owner Response
925marketingm, Manager at Best Western Congress Hotel, responded to this review
Dear Mklahmar, Thank you for sharing your experience with us as your opinion is very important and helps us a lot in improving our service to the better. Thank you for pointing out Talar and housekeeping service. It is our pleasure to know that our friendly staff had a positive impact during your stay. Talar will be informed that you were pleased with her service. Our goal is to provide you an exceptional service and regret that we fell short of this expectation. We want to apologize and kindly inform you, that we place a high priority in the quality of service. Regarding your comment on our room amenities, we are halfway through changing all of our rooms and it will be fully switched over very soon, so hopefully, with your next visit you will be able to view a more fashionable set with modern design and high technologies. For the breakfast we try to offer a wide selection of choices for our guests. We would like to inform you, that during our renovation project, which is close to it’s end, we have some limitations to our services including our restaurant and kitchen and that’s why we served breakfast by the pool. Now we already have a totally new menu and restaurant, for sure our breakfast is with great variety of food and also with an Armenian Traditional Food corner. We look forward welcoming you back again in the nearest future and show you all changes that we do for our Guests’ comfort. Warmest regards, Anna Aslanyan Marketing Manager Best Western Congress Hotel
Rating

Disappointing

18/09/2018 shoegal1, London, United Kingdom

Pros: good location 5 minute walk from the main square, modern reception/bar area, room was large and clean( but slightly old fashioned) Cons: building work going on from early morning to evening mak... more

Owner Response
925marketingm, Manager at Best Western Congress Hotel, responded to this review
Dear Shoegal1, Thank you for your stay with us and for sharing your experience. We were pleased to read you liked the size of the room, location, our already renovated lobyy area, and valued our housekeeping service. Regarding noise we would like to inform you, that our hotel has started a renovation project, which is close to its end, to make our hotel much more comfortable for our Guests. Very soon we will have a totally new menu and restaurant, for sure our breakfast will be with great variety of food and will also be with an Armenian Traditional Food corner during breakfast. We are totally changing the rooms; the interior and concept and it will be much more comfortable. Our Lobby area will be a nice place not only to sit and have a rest, but also work enjoying a tasty food and drinks by our Bar. Wine Cellar at Lobby area will offer more than 80 types of wine and our Sommelier will offer wines for each taste. All these changes are for our Guests' comfort. It will be our pleasure to welcome you again at our renovated hotel in the nearest future. Please rest assured we have addressed this with the team to ensure we improve on this. Warmest regards, Anna Aslanyan Marketing Manager Best Western Congress Hotel