Best Western Concord Inn & Suites

97 Hall Street, Concord, New Hampshire, 03301-3421, United States
based on 560 reviews Trip Advisor Logo
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Best Western Concord Inn & Suites

Choose this stylish hotel in Concord, New Hampshire offering free breakfast and Internet access. The Best Western Concord Inn & Suites is located in the capitol of New Hampshire! This hotel is a 2018 Directors Award winning property, proudly offering show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Concord Inn & Suites

Traveller Overview:
4.0 Rating: 560 reviews
Excellent 40%
Very Good 36%
Average 13%
Poor 6%
Terrible 3%
Rating

johnoR5413FI, wrote review 25/02/2020

Convenience.

Nice and polite front desk staff, a standard breakfast that was ample and available. The convenient location is ideal for travellers. The hotel is on the edge of town just off the highway, and there ... more

Owner Response
BWConcordNH, Front Desk at Best Western Concord Inn & Suites, responded to this review
John, Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. With that being said, we are so glad we were able to make your stay comfortable and memorable! I will make sure to share with the rest of our team how much you appreciate our hard work. I hope you will come back and see us again soon! If I can be of any assistance in the future, please don't hesitate to contact me at 603-228-4300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and I hope you have a great day! Sincerely, Sara Guest Services Best Western Concord Inn & Suites
Rating

shillbay, wrote review 12/02/2020

A convenient, well-run hotel

It is always nice to have one's expectations exceeded, and the Best Western just kept ticking the boxes. With the exception of a very crowded breakfast area (on a Sunday morning), every experience wi... more

Owner Response
BWConcordNH, Guest Services at Best Western Concord Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. With that being said, we are so glad we were able to make your stay comfortable and memorable! I will make sure to share with the rest of our team how much you appreciate our hard work. I hope you will come back and see us again soon! If I can be of any assistance in the future, please don't hesitate to contact me at 603-228-4300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and I hope you have a great day! Sincerely, Sara Guest Services Best Western Concord Inn & Suites
Rating

canadianrak, wrote review 29/01/2020

Great location

This was the perfect location. The pool was nice and warm in addition to the whirlpool. The front desk provided us with a deck of playing cards upon request. A little bit noisy from the highway and p... more

Owner Response
BWConcordNH, Front Desk Associate at Best Western Concord Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. With that being said, we are so glad we were able to make your stay comfortable and memorable! I will make sure to tell all of our staff how appreciative you were of our hospitality. We hope you will come back and see us again soon! If I can be of assistance in the future, please don't hesitate to contact me at 603-228-4300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and I hope you have a fantastic rest of your day! Sincerely, Sara Peterson Front Desk Attendant
Rating

bethbO7595EZ, wrote review 24/01/2020

Nice place to stay

I stayed here for one nite & it was a good hotel. The front desk assoc. was friendly & professional. The room was on the 3rd floor & was clean & cozy. The only things I would change would be the water... more

Owner Response
BWConcordNH, Front Desk Associate at Best Western Concord Inn & Suites, responded to this review
Beth, Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. With that being said, we are so glad we were able to make your stay comfortable and memorable! I will make sure to tell all my staff how appreciative you were of their hospitality. Our property has quiet hours from 9pm to 7am, so I am happy to hear that the noise quieted after 9pm. We hope you will come back and see us again soon! If I can be of assistance in the future, please don't hesitate to contact me at 603-228-4300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and I hope you have a fantastic rest of your day! Sincerely, Sara Peterson Front Desk Attendant
Rating

Stephen B, wrote review 16/01/2020

Solid choice of hotel for ski trip to Pat's Peak

Booked the hotel since it is ~20 minutes away from Pat's Peak and has a pool for the kids. The room was nice, had a separate sink for the bathroom and the kitchenette area. The staff was great as I ha... more

Owner Response
BWConcordNH, Front Desk Attendant at Best Western Concord Inn & Suites, responded to this review
Stephen, Thank you for completing the survey regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. That being said, we are so glad we were able to make your stay more comfortable and memorable! I will make sure to tell all my staff how appreciative you were of their hospitality. We hope you will come back and see us again soon! If I can be of assistance in the future, please don't hesitate to contact me at 603-228-4300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and I hope you have a fantastic rest of your day! Sincerely, Sara Peterson Front Desk Attendant