Up to expectations, but noisy
30/05/2018 RMayer, Ashford, CT
Another reviewer had posted 2 days ago that the hotel was “run down and dirty” and I wonder if he posted to the correct hotel. Every area that I saw was very presentable and clean. The lobby and break... more
Another reviewer had posted 2 days ago that the hotel was “run down and dirty” and I wonder if he posted to the correct hotel. Every area that I saw was very presentable and clean. The lobby and breakfast area was fresh, a landscaper was working outside, my room had new carpet and paint and other recent updates. The front desk clerk was friendly and efficient; management seemed to be on top of things.
Although the location was convenient for my business trip, I will agree that that the hotel is noisy. There is no “good” side of the hotel that is shielded from the highway noise. I’m glad that I had ear plugs with me. Every noise from adjacent rooms can be heard – from closing doors, heavy footsteps, and plumbing. Even the floor shook occasionally with thuds from other guests.
The room was convenient, with fridge, coffee maker and microwave, and outlets in all the necessary places (no crawling under the desk as I’ve experienced in some hotels). Breakfast was typical and adequate. The bed was definitely too firm compared to other places. TV remote didn’t work and a hair dryer was missing, but that’s forgivable.
I didn't use any other services or areas of the hotel so can't comment on those.This hotel was up to expectations, but next time up this way I’ll choose a hotel that’s not so close to the interstate.