Best Western Colonial Inn

We traveled for a baseball tournament and brought the team to stay. I made a change on the reservation from 3 days to 2 days. Then I was charged for 3 days. Staff claim that they never received the change and refused to refund me the money. less

The staff is very friendly and helpful. The lobby could use more options to purchase. The room was average probably needing the tubs to be redone but that's about it. The location is great as there are many places to eat and shop nearby. Overall I was satisfied and have every intention of staying there again in the near future. less

Just wanted to say I really enjoy staying at this hotel they staff is excellent. The manger Sonya always in her job i like how she runs that hotel always clean continental breakfast its not hot food but where blessed to have what they have anyway to say they least this is a good hotel to stay at. Hope yall enjoy yall stay like I did. less

Where do I start? Staff... the whole staff is amazing but of course the ones that stood out were at number one the manager Sonia when I say accommodating and you look the definition up in Webster her beautiful picture pops up she was sooo soo nice, very friendly,catered to every need made sure I was all set and then some... to be greeted and asked how I was doing and if I needed anything hoes a long way with me especially if it was on a consistent basis this woman is awesome I go out my way to visit this hotel every time because I’m never disappointed, the hotels condition is great very clean the maids get down on cleaning bedding is washed daily you can tell the towels are fresh and they always have them at your disposal.! Breakfast is awesome it consist of a breakfast bar a muffin fresh fruit water bottles orange juice apple juice cranberry juice yogurt coffee and hot water for tea and hot chocolate I can’t wait until this COVID pandemic passes because rumor has it lol that the hot breakfast is really good of course I’ll be the judge of that. Overall I really love this hotel any chance I have to visit any excuse believe it I’m there,thank you best western in Selma for everything until next time.!!!!" Sincerely, Mona 🦋 less

Nice room and hotel. Very limited breakfast sack. Only bottle water, 2 energy bars and a small muffin. Friendly staff. Trying to help the best possible way, but taking long. Average Internet. TV, microwave, mini refrigerator. less