It's There, But ...
08/09/2019 virgbrown, White Oak, Texas
This is a remodeled hotel that is neat, clean, and has a friendly staff. But ... in order to get to it, one has to navigate through the parking lots of either a drug store or a fast food restaurant, a... more
This is a remodeled hotel that is neat, clean, and has a friendly staff. But ... in order to get to it, one has to navigate through the parking lots of either a drug store or a fast food restaurant, and this against the arrows. This is a restroom on the ground floor but... it's not marked. Rather it is fairly well hidden in a room at the end of a hall which also houses the ice machine, washing machine, and exercise room.There are automatic doors at the entrance, but ... only one set of them. Better bring a helper to hold the other set of doors when pushing a luggage cart. The staff is fairly fluent in English, but ... when I asked for a channel guide for the TV, the receptionist had to ask another employee what it was. less
Best W, Manager at Best Western Colonial Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 5598910300.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Colonial Inn