Best Western Clifton Hotel

We only stayed one night 🌙 when our coach holiday to Germany was cut short because of the pandemic closing borders they arranged one night at Clifton. Arriving after 10pm we found staff had stayed to make us an excellent 3 course meal. While it was a set menu there was a vegetarian option available for those who had requested it. The room we stopped in was scrupulously clean and very comfortable. Although in the circumstances we didn't bother to unpack our cases there was plenty of storage available.The facilities were exceptional, a well stocked hostage tray large table comfortable chairs and beds, the bathroom had both a shower and bath. The following morning the breakfast had plenty of variety and the dining room was scrupulously clean. The staff were helpful and pleasant Due to the unusual circumstances of the stay I cannot comment on price and or value for money but I would definitely consider another stay and recommend this establishment less

On arrival the reception area looked nice, this is the only positive as unfortunately my room was shocking to say the least. I was expecting the cleaning to be at an exceptionally high standard especially considering what we are all going through right now. (COVID-19) the bath & sink hadn’t been washed, as you can see by the photos. Hairs in the bath and I dread to think what was in the sink?! I also only had one working light bulb in a disgusting weird looking light shade, carpet was filthy! Walls were incredibly thin so could hear every tiny noise, floor boards constantly creaked! I booked two nights although had to leave a night early as couldn’t bare it any longer & I most certainly won’t be returning! less

Asked for a high floor and that’s what I received with a sea view. Quick check in and reasonably sized room with a comfortable bed and small TV. Bathroom dated with one of those horrible shower curtains. Restaurant was vibrant with a good menu and really well priced. Car parking is opposite the hotel and it’s £3 per stay. Beach is about a 5 minute walk away and there is an Italian restaurant at the end of the street that looks very good. less

Stayed with group of 27..wow..never had such service..dinner was nice..but bfast so fantastic..all thanks to one guy..Maj..he was host..maitre d and restaurant manager all in one ..really made our stay..greeted guests..served ..filled buffet..looked after us..and served in Costa shop whilst doing bfast..guy was Superman..watever he being paid..is not enough..also noticed he had to deal with some v unfriendly guests..which he did v professionaly..he should b running the hotel.. less

Used a Red Letter voucher for a 2 night stay (Saturday and Sunday) Our initial impression was very good. The lobby, reception area and bar area were beautifully decorated. Our room was clean but in desperate need of a refurbishment. The furniture was dated but adequate for our needs. Really old ceiling light shade. The oddest thing I’ve ever seen! The bathroom had lovely white towels and was lovely and warm. Very creaky floor though! The basin was really tiny, taps very worn and corroded with the top of one tap constantly coming off when turned on or off. The shower was ok, however on the second morning there was no hot water. We called reception who advised that it was being looked into. As we needed to get away we got ready and left. The breakfast on the first morning was very nice. It was buffet style which meant you could have as much as you wanted. However we felt £11.95 each was a bit steep. We really felt the bedrooms let the hotel down and certainly not worthy of 3stars. The staff were lovely and all very friendly. The snack bar did serve lovely food which we enjoyed. We certainly wouldn’t have been very pleased if we had to pay for our stay had we not had a voucher! less