Best Western Clifton Hotel

I booked this hotel for a family party near by and paid £105 for a family room and a twin, being from London and hotel prices being higher on weekends I didn’t think the hotel was going to be very good, but to my delight it had a Marco Pierre White restaurant in it, I had a sea view spacious room with an actual double bed not to singles put together, and the cleanliness was outstanding and to top all that a cocktail bar opposite, with a 2-1 happy hour from 8-10 amazing value for money 👌 less

The hotel is amazing, the staff are helpful and very friendly. The view from our room was fantastic. We stayed on 2nd and 3rd February 2019 for a weekend away, the walks and views were stunning. Folkestone town seems to close early, could be the time of year. less

I've stayed here a few times, and the Clifton is a really nice hotel. All the rooms I've stayed in have been comfortable. It's an old hotel so some of the rooms maybe have dated decor, but personally I think it adds to the character. The staff are what really makes the Clifton shine though. Martini, the American front of house host is really helpful, both in recommendations for the local area and also for the rules of English sports! I have no idea about cricket or rugby, but ask him and he'll be able to explain both! The twins, Christina and Andre are both great, as is Phillipa, who never fails to remind me if I've forgotten anything before I leave. Breakfast is headed up by Maj and Terri, who do a cracking job making sure the buffet is filled and tables cleaned. Breakfast itself is a buffet style with pretty much everything you can think of. The Marco Pierre White restaurant is excellent too, all the servers have a really good knowledge of the menu and the hosts always welcome you in a friendly and professional manner. Overall a lovely place to stay. less

I live and work locally to the Clifton Hotel and I am a frequent guest. I often meet friends for lunch or coffee every couple of weeks or so. A few weeks ago I booked for my husband and I to stay overnight as a treat as it was our wedding anniversary even though we live 15 minutes away. The price was a bargain at a cost of £60 due to Groupon offers. We were given the most amazing room with views of the garden and sea. In addition we were given a voucher to eat at the Marco Pierre Steak Restaurant at a discounted price. We enjoyed the cocktails from the bar – very nice. The meal was amazing especially the T Bone Steak and very affordable due to the voucher. Breakfast at the hotel is really good with lots of choice and variety. Although I was so full from the meal the night before I could only manage one slice of toast! We felt so looked after and spoilt over the weekend and this was down to the lovely manager Zaida. What a happy, welcoming and helpful lady. She couldn’t do enough for us and went out of her way to ensure we were being well looked after. In fact all the staff we encountered were friendly and attentive. We had such a wonderful weekend. Thank you to all the staff. As for my lunch time visits I am always welcomed by the very friendly and helpful Philippa. Nothing is ever too much trouble and she goes out of her way to help. She is an excellent front of house for the hotel and is an asset to the hotel with her positive and happy welcome. The waiting staff are always so friendly and they even try and find out what soup is on the menu if they see me arriving at the hotel because they know I like soup. If I was to be really picky the only thing I think could be improved upon is the service. Sometimes it can be a bit slow and certainly was the night we dined in the Marco Pierre Steak Restaurant. That night it didn’t matter as we were staying at the hotel. Just something to consider and a piece of constructive feedback. The hotel has done so well in its transformation and I can’t sing its praises enough. Keep up the good work! 5 stars all the way! less

Hotel & staff andre' martin & Philipa are a great asset to this beautiful hotel, they are so helpful. breakfast great and good quality. Bar staff also really friendly. This hotel exceeds every time. A lovely stay. less