Best Western Clifton Hotel

We stayed on Saturday it was cheap enough for off season, the common areas of the hotel are very nice the breakfast was ok for roughly £12 per head. The staff are pleasant , the room is dated that’s ok didn’t mind that.... but the bed, bedding and pillows were awful I didn’t sleep all night the bed tilted backwards and the mattress was appalling, the pillows were as thin as napkins even both folded over didn’t make one decent pillow I ended up with backache and neck ache when I told receptionist she just said sorry that was it! We were a party of 8 2 had good beds 2 had bad when you stay in a hotel the bed is the most important part if the that’s rubbish it makes the stay rubbish less

Good value . Great value breakfast. Little bit noisy outside on Friday night. Lovely staff. Late night drinks and coffee available. Close to sea and shops.Room very comfy, no rush to check out. Would stay again less

It is so disappointing that I find myself having to write this review. We stayed on Sunday 25th Nov. on our way to Belguim. With a Groupon deal - dinner, bed & breakfast. We were given a lovely welcome, our room was spacious, very clean and very comfortable. The service in the restaurant was efficient, attentive and the food in the Marco Pierre White restaurant was excellent. Everything so good in fact when we reached our destination in Belguim we bought another Groupon voucher to return to The Clifton the following Thursday on our way home. What a mistake! We were met by the same friendly, helpful blonde receptionist, who very kindly allowed us to check in early, but everything after that went down hill rapidly. We had an average lunch in the bar with very cloudy beer. We were made aware very quickly why things were very different! The staff were running around like headless chickens preparing for the arrival of Marco Pierre White the following day. In the evening we waited 50 minutes for our starters to arrive. Three different people took our drinks order and they still arrived separately. It was not until the lovely Marie took charge of our meal that things improved. Breakfast, of course, was on the day of Marco’s anticipated arrival - need I say more. What a great pity. less

Just had 2 night stay & I've got to say I read some of the poor reviews so was a bit apprehensive, but was quite impressed all round. The staff were friendly & helpful. The room, although was a bit tired, it was clean & large with all needed facilities like ironing board, hair dryer etc. Separate shower & bath in again a very large En-suite. Really cannot fault it. Piano bar was great, never tried the restaurant while we were there but will definitely have to give it a try next time. We had a good experience & would recommend. less

We came here for a murder mystery. The event was fantastic. Very well played out. Was nice to see other guest dressed up too. The hotel is lovely. The decor is very eye catching.. Food was really nice. The staff really friendly. Would really like to thank Maj he was exceptional in service. Really friendly and helpful. Would recommend this place😊☺ less