Best Western Clifton Hotel

We have just returned from a 3 night stay at this hotel.....and we liked it so much. The receptionist was very helpful and welcoming when we arrived and when we checked out. The reception room, and indeed the bar and all other spaces on the ground floor are comfortable and very attractively designed. The dinner in the Marco Pierre Wight Restaurant was excellent! Very varied menu each of the 3 nights, and extremely generous helpings. The staff were courteous and helpful at all times. Our only disappointment was our room (120). Not as good as we’ve had at other Best Western Hotels. Too cramped...mainly because there’s too much furniture in there...the 2 armchairs are much too big, and the chest of drawers too near the bed. But we had a really happy time in this hotel, and will surely return next time we’re in Folkestone. less

This was a one-night for us en route for the Channel Tunnel and it proved ideal. No carpark, but one very close and secure. Good room and excellent breakfast and really close to the tunnel. Well situated for restaurants too. Worth the stay - nice and quiet too. less

We had our wedding reception at the Clifton on 7 Sept. What a lovely venue, the location is excellent, with awesome views and a lovely place to have photos. The food was excellent and our guests (and us) were all very complimentary. We were happy with the service and it all came out quickly and hot and tasty. The staff were great, and very friendly. We were made to feel very special and had a really wonderful day. The communication with the venue prior to the wedding was really good and we felt relaxed that things would go smoothly, which they did. Thank you for hosting us. We'll definitely be back for an afternoon tea (or two)! less

It’s always an excellent welcome at the hotel normally welcomed by Pillipa who is always obliging and can’t do enough to make your stay a good one . The rooms are very clean . And an excellent choice of food from bar snacks to succulent steaks in the main restaurant where the dining room staff are always there With a smile waiting to greet you .I just have one small gripe and I wish the showers had more power .well done all of you . less

This hotel is one of many splendid Victorian buildings looking out from The Leas across the channel. On a busy Bank Holiday Monday none of the parking spaces outside were available, a shame as the hotel gets preferential rates there, but we found the excellent Sandgate Road underground car park just round the corner. The reception area is spacious, tastefully decorated, while the checking in was friendly and efficient. Our room was up on the third floor and getting to it involved negotiating a warren of passages and a lift that could only take two people. The splendour of the public rooms doesn't reach this far. But the room itself had everything we needed, including an upright fan that was a lifesaver on a very hot night. They have their own restaurant, but we chose to explore and choose somewhere from the many places to eat on the main high street. We did get to use the restaurant in the morning, however, and found an excellent buffet breakfast set out with a wealth of choice. My only criticism was that the coffee served with breakfast was rather insipid for my taste. They do have their own Costa Coffee bar on-site, which the breakfast staff could well have done with a lesson from. There is also a very pleasant bar in which we got very refreshing drinks much later that morning, just before we set off for home. The Clifton Hotel ticks most of the boxes and was good value for money. Folkestone is a great place to visit and this hotel is a good place to explore it all from. less