We arrived at the Clifton Hotel at 0415am due to an overbook at Hilton Gatwick! As I feared it was a dump! It did not bode well that the outside was covered in scaffolding and builders net draping. There was no car park and we had to squeeze into a very small space in the parking area at the front - luckily there was just one space. We checked in - reception was a grotty area with loose wiring and untidy, ancient shelving piled with folders and paper(nothing like the pictures on the website) - and the male receptionist while very pleasant made no apology for the state of the place. It was like Fawlty Towers - awful old patterned carpet, flock wallpaper, dado rails and a warren of higgledy piggledy narrow corridors just wide enough for one person, the lift would only take one person plus baggage at a time so we had to travel to the 4th floor in shifts. Upstairs the corridors were narrow and uneven, more twists and turns, up steps, down steps, up slopes down slopes than I could count. We finally reached our room - tired and old fashioned, small double bed with only one pillow each and a very uncomfortable mattress with a join across the middle - and eventually got into bed at 4.27am! Our bathroom was very old and dilapidated, cheap lino floor, an avocado bathroom suite and grotty shower curtain plus the noisiest fan ever.
So, imagine my surprise when I was woken early (between 0730 and 0800) by the sound of workmen talking and drilling - oh and also I heard a strange noise at the window which upon investigation turned out to be a workman scraping paint off the window frame - 4 bloody floors up!!!
That was it - furious and fully awake I thought OK I will make some tea, NO only coffee in the tray!!! I didn't even bother to shower (I knew it would be rubbish and my husband confirmed this)and went for breakfast, I just wanted to get out of there as soon as possible - breakfast was through another maze, single file of course, passing workmen frequently to arrive in a poky little room where a selection of hot and cold breakfast was laid out. We asked for fried eggs, along with another lady, as only scrambled were offered, these were to arrive in a couple of minutes. Eventually, 10 minutes later, another gentleman asked as to the whereabouts of the eggs to be told sharply that they were coming and had to be cooked to order. When they arrived a few minutes after this they were barely cooked.
This is an awful hotel, the staff are friendly and helpful and I am sure that the location is great but this does not make up for the fact that it is a mess. less