Best Western Clifton Hotel

Checked in here at the last minute after a disastrous booking at another nearby hotel, that was so grotty we decided not to stay and moved to this hotel, which was so much better and the same price! Very comfortable room with a seaview. We had already booked elsewhere to eat, but the restaurant and bar area looked very nice. less

The hotel location is good, near the town and on the Cliff Top. We had no trouble parking outside (£3 permit for a day) The staff were very friendly and it was a clean hotel. The room though was supposed to be a higher grade room(executive), but it was quite small, with uneven floors, with a few lumps in the bed and the bathroom was very old fashioned, with bath and bath tap mixer for the shower and a bathroom mirror light that didn't work (the extractor fan didn't seem to do much for the condensation either). The decor in our room looked very tired. They had a lift to get to your room, but you could only get one person in it! Breakfast was ok but the full English wasn't very "full". A bit on the stingy side portion wise. We were a little unlucky with the weather being so awful, wind and rain all night, which seemed to make quite a racket in our room. We enjoyed our stay overall, but if you want higher grade accommodation for your £100+ plus a night, then you will probably need to look elsewhere. less

We stayed for two nights, and had a room on the 3rd floor. We were given a friendly welcome and all covid-19 precautions were in place, such as hand sanitisers, one way systems where possible an screens. The Hotel layout makes it a bit of a warren, with various stairs and corridors, that don't actually get you to where you want to go, so follow the initial directions to your room. There are lifts but the one serving our part of the hotel was very small. There was a sign saying one person at a time, although 2 would fit so I don't know if this was a Covid precaution. The room itself was large, clean and comfortable. In addition to the usual tea and coffee facilities there was also an ironing board and iron, a fan and a hair dryer. There are no dedicated parking facilities for this hotel, parking is on street and you need to buy a permit at reception. As you would expect there is a restaurant onsite and also a bar, both seem part and parcel of the hotel but are also franchises so the restaurant is a Marco Pierre White Steak Grill, and the Bar is called Ocean Bleu. Food and drink is of excellent quality and varied from reasonably priced upwards. The Hotel is located just on the edge of the main commercial are of Folkestone. It is about a ten minute walk to the town centre. The Leas Cliff Hall is just opposite and you can walk down a zig zag pathway to the Leas Cliff park and seafront. less

We spent one night at this hotel and all i can say is that it was fantastic the room was very clean and the staff very helpful especially one man by the name of Nick, when we arrived he looked after us when we had a cream tea and then again when we had our dinner. We can not fault the hotel and we will defiantly be going there again. The food was amazing i have never had anything like it the cream tea dinner and breakfast. Once again GREAT HOTEL BRILLAMNT STAFF AND FANTASTIC FOOD less

Great service, even in this difficult time. Room was clean, and I couldn't fault the friendly staff. Would happily stay at this hotel again. Wifi worked great with out having to pay extra like other hotels. less