Average Hotel with friendly staff
The hotel location is good, near the town and on the Cliff Top. We had no trouble parking outside (£3 permit for a day)
The staff were very friendly and it was a clean hotel.
The room though was sup... more
The hotel location is good, near the town and on the Cliff Top. We had no trouble parking outside (£3 permit for a day)
The staff were very friendly and it was a clean hotel.
The room though was supposed to be a higher grade room(executive), but it was quite small, with uneven floors, with a few lumps in the bed and the bathroom was very old fashioned, with bath and bath tap mixer for the shower and a bathroom mirror light that didn't work (the extractor fan didn't seem to do much for the condensation either). The decor in our room looked very tired.
They had a lift to get to your room, but you could only get one person in it!
Breakfast was ok but the full English wasn't very "full". A bit on the stingy side portion wise.
We were a little unlucky with the weather being so awful, wind and rain all night, which seemed to make quite a racket in our room.
We enjoyed our stay overall, but if you want higher grade accommodation for your £100+ plus a night, then you will probably need to look elsewhere. less
neil lomas, General Manager at Best Western Clifton Hotel, responded to this review
Dear Guest
Thank you for your review and the constructive feedback included, this is very much appreciated as are the kind words about the team and cleanliness.
We have started a refurbishment program for the whole hotel, however, this has been delayed somewhat due to the current situation although we are hoping to recommence this as soon as possible
I do welcome your feedback and I hope that at some point in the future you will be able to return and see the changes we are implementing
Once again, thank you for your review, it has been really helpful
Kind regards
Neil