Best Western City Centre

The room was very clean and had enough space. The cleaning service was very good: daily cleaning the room and changing the towels and bath items (shampoo, shower gell etc.). Lots of noises coming from other rooms (thin walls). Breakfast is a rip'off at 17 euros per person The window did not close properly and there was noise coming in from the outside, plus wind howl during windy nights. Located close to a train station, but in a really bad neighbourhood. less

I was really disappointed with this hotel, the reviews and website do not clearly represent the experience we had, the hotel is located in a dangerous part, to get through to the city, you have to walk through an underpass that is filled with graffitti, gangs and smells like a bathroom. I stayed last week with my family and we had to rely on Taxis to get in and out of the hotel just to be safe, we had a really close incident near the underpass. The accomodations were terrible, the rooms smelled, the bathroom kept leaking water onto the carpet and the staff were really rude. Would not recommend staying at this hotel, the advertisement is misleading and the location is dangerous. less

worst reception service I've ever had. Air conditioning does not work. rooms have no sockets at the head of the beds. It is clean, central, near the metro station. easy access. they must greatly improve the way they receive and welcome their customers. less

The room is comfortable and the customer service is great. However, the bathroom is uncomfortable. It is difficult and dangerous to enter the bathtub and there was water leakage whenever we used the shower. The value is good and the location is great! less

Very poor quality amenities. First time I have stayed in a hotel where the towels are so used up because there are holes in them. I suggest they need to train their staff on how to give better and clear directions. Travelers should take a taxi back to this place if they were to stay out late. It is walking distance from the city center but NOT a good place (safety) to walk back to this hotel late at night. I also wish the front desk people be more friendly. less