Best Western City Centre

Booked this hotel on the Eurostar website for a sort break. After arriving at the Gard du Nord my wife and I exited the station to be greeted by the red light district, a very grotty, dirty area. There were groups of men hanging around on street corners, I saw two men urinating in public on the short walk from the station to hotel. My wife and I both felt very unsafe in the area and this was at midday, I would not risk walking around after dark. The break was booked through eurostar with obviously no mention of location on it's website. This is by no means a review of the hotel as my wife wouldn't came back to the area after going into central brussels, and had to book another hotel. less

Myself and my partner arrived on Friday to a decent sized room, nice and spacious. However, the room was constantly cold throughout our stay, the heating didn’t seem to work and the wind rattled the poorly single glazed windows. The beds were two singles, pushed together but separated whenever we moved closer to each other. The view wasn’t much, we were opposite a building site, which was quiet over the weekend but come Monday morning you could hear drilling. The walk up to the hotel was sort of bleak, we passed a well lit underpass but that itself was a bit dodgy. We never opted for the breakfast and never dined in the evening. I would say the rooms need more TLC - the shower head (which my partner had to fix in place as it kept falling when on) needs up grading as does the whole bathroom. I wouldn’t recommend staying here in the colder months as the building is single glazed and unless the heating is fixed, be prepared to chatter your teeth during the night. less

Marisa booked us a nice break away via a package with Eurostar. We had 4 nights at the BW. After reading some reviews about location, we were a little concerned about the location. I think a lot of it is scare mongering, we didn’t see any drug addicts, prostitutes etc as some reviews comment. The hotel is a 5 minute walk to Rogier metro, you do have to go under an underpass that is smelly but it’s well lit and next to the Hilton. The other route under a longer underpass is alongside the botanical gardens, you can walk a longer route around the top of the underpass that is better lit. The staff on reception were pleasant and helpful. The room was large with with a large comfy double bed. Tv, coffee facilities and decent sized clean bathroom. One thing was the lights in the bathroom wouldn’t come on when we got back at night, but we sussed out that there was a master switch. To get to Brussels central train station takes 15 minutes walk, you can get connections to the major cities such as Ghent and Antwerp, costs around 30 euros return for 2. We had a drink at the bar but didn’t have breakfast so I can’t offer my expert hotel opinion of the food, what i can say is the food area looked decent enough for a basic breakfast. If I came to Brussels again, I’d probably stay here again as it’s decent enough. less

In Best Western City Centre you will find pleasant stuff, good and clean rooms. Bar is also nice, and area for breakfast is organised really nice. Food choice is ok, everything is fresh and that was important for me. less

My friends, this is an excellent hotel just renovated in an excellent location! The breakfast is delicious as well you should include it in your rate. But the best thing about the hotel, is Jordi. He's in the front desk, and he can not be more amazing! Such a comic and diligent guy. You will be lucky if he will be there during your check-in. less