Clean rooms, great staff and service , location, and hot buffet breakfast. A great deal in Brussels, Belgium
19/08/2018 PeggyC1920, Irvine, California
We had wonderful experience stayed in Best Western Brussels City Centre from 7/9 to 7/14. I would like to thank Jordi , who made my stay so pleasant . After I just opened the door, Jordi harried ... more
We had wonderful experience stayed in Best Western Brussels City Centre from 7/9 to 7/14. I would like to thank Jordi , who made my stay so pleasant . After I just opened the door, Jordi harried helping my luggage, which is great for we elderly. He not only made sure we could get a room from the computer, but also went extra mile really went to upstairs room to make it ready for us, and the room is a suite, not a regular room we paid for ! That is really a surprise.
Due to there was no vacancy on one of the day , we had to move out for one night. When we came back next morning, Jordi kept the same nice big room for us. We had pleasant conversation with him every day. He really made customers feel at home. There was one day we went back very late , he told us he was quite worried about us. Jordi certainly is the most passionate and helpful person to customers. He is the number 1.
When we left , another gentleman Greg also helped us send luggage outdoor stairs .We definitely will come back, and do referrals for this hotel.
The location is great too. Just turn right then left, pass the overpass, you can see Hilton and Crown Plaza, where is the city center with all shops, a 3 minutes walking distance, a park just across the street. And Viator uses Hilton as meeting place, that’s the reason we chose Best Western for its convenience but much cheaper price.
The hot buffet breakfast has great taste and varieties included in the price. The hotel is clean and comfortable, really a great deal. less