Best Western Chiswick Palace & Suites

Excellent stays at this establishment. Relaxing, clean and fresh atmosphere. Good to recoup after heavy meetings and site visits around London. Very nice area, friendly people. I recommend this Hotel. less

This is my go to place to stay - I travel for business and this hotel is perfect for my Monday night stay! I have stayed here over 10 times in the last year. The hotel is clean, rooms are good and staff excellent (Thanks to Alston who provides great customer service !) It is in an great location, near excellent restaurants (I always eat at Hare and Tortoise or Tosa) and tube is less than 10 mins walk. Highly recommended in terms of value for money less

Hola Adventurers So I was in London on business but my usual place was fully booked. Our office manager booked me into here as a last resort... Location is great at the foot of Chiswick, but that’s as far as it gets. The room...cell I was put in has to be some sort of health and safety hazard, the room had a strong smell of cigarettes and every shelf was dirty or sticky...iv attaches some photographs of the room and condition...enjoyed being kept up by staff constantly talking outside the “window”...in the morning as they set up for breakfast I got to enjoy the clattering and dragging of furniture above. I would not recommend this to anyone specially at £160 a night (that’s what my company paid for my discomfort at this place). Best Western?!! Terrible...nasty paint pealing of units as well...the staff were second grade which didn’t help the cause, but didn’t surprise me. I will never return. And I’ll tell everyone how bad this is and expensive...Premier Inn £90 a night and much better condition and they don’t stick you in a basement. All the floor tiles in public corridors...what a bad design idea...echos any noise. Ok rant over...don’t stay here if you value your hard earned money. less

Everything was just perfect. The hotel is in a good location with lots of shops, cafes, supermarkets, restaurants. There are several bus stops and a tube station near the hotel. You can get to the city center in about 20-30 minutes. Our room was clean and modern. We really appreciated the jug kettle with cups, coffee, tea and biscuits. When we come back to London, we will stay at this hotel again. less

The staff is really kind and helpful. I reserved a parking spot the day before checking in, and that wasn’t an issue. The place is spotless, extra clean. It has a refreshing vibe to it. The shower room was really what I expect in terms of cleanliness 5/5! Comfy bed, good natural lighting. Really happy and will go again for business and leisure as it’s only a 5 min walk to the tube station. less