Best Western Chiswick Palace & Suites

This is the third time I have stayed at the best western in Chiswick and, for the third time, I wasn’t disappointed. The hotel is beautifully decorated inside, the rooms clean and tidy and the staff friendly and accommodating. The hotel is right off the Chiswick high road with many shops, cafes, restaurants and boutique shops close-by. Turnham Green tube station is a 10 minute walk away and from there you can be in the centre of London within 10-15 minutes. One of the greatest bonuses of this hotel is the on-site parking. You can park securely in one of three car parks around the site and go off without the worries of driving in the city centre and extortionate parking charges. The hotel provides breakfast at an extra cost- this is buffet style and well worth the price and convenience. You can save a few pounds by paying for breakfast in advance when you book. There is lots of choice from cereals and fruit to full English and continental selections. Coffee, tea and fruit juices are also unlimited. The rooms vary depending on size but all are finished to a high standard, clean and warm. Every room comes with a hair dryer, USB ports, free WiFi and complimentary shampoo and shower gel. The towels are big and fluffy and the beds comfy. The staff are only too happy to help (including replacing toilet rolls at midnight) and are all friendly and welcoming. They have great local knowledge too and can point you in the right direction of the best local eateries or give advice if this is your first time visiting London. This will definitely not be my last visit to this hotel. I’ve not been able to find anywhere of the same quality and convenience for anywhere near the value for money. less

the room was in a side building and absolutely awful. Very basic and worn. So overheated - in December- that we were desperate to get all windows opened which didn’t work. This is 1 star ar best! Even the location does not make up for it. less

Few minutes walking from tube and bus station Room was small but includes all the needed amenities Offer a complementary coffee and tea during the stay period Very good internet connection No porter in the hotel Room was small but that’s the normal for London hotels less

A bit off the beaten track - a half hour by tube to central London - this place is worth it. It's clean, the staff are friendly, the prices reasonable, the buffet breakfast does the trick, and Chiswick is a delightful area in its own right to spend some time. If I'm lucky enough to return to London any time soon, I'd return to this place in a heartbeat. A shout out to both the front desk staff and cleaning staff. less

Well located in West London. Short walk to Turnham Green tube station, we were in Central London within 20 minutes. Pleanty of bars and restaurants to cover all tastes within walking distance. Staff are always polite and helpful. The room was comfortable and clean. We stayed in one of the rooms at the back of the hotel, it was very quiet. less