Best Western Chiswick Palace & Suites

This is a typical city hotel - noisy roads, room not all that big, but a good en suite, coffee and tea in room, expensive breakfast if not part of a deal. No lift in the annexe, so to be avoided. Some way from the Underground. Bed ok, reception 24/7. Price not too high, so worth a look less

Very nice location and great value for London. Breakfast is excellent value, staff helpful and friendly and breakfast was good. Family room a great size. Bus line to Hammersmith outside or a 10 min walk to the Piccadilly or district line. some very good restaurants on the high street less

Conveniently located along the Chiswick high street, the hotel is within easy walking distance of all amenities and the station. The rooms are (room 64) warm and comfortable. Ours was situated at the back so nice and quiet. The staff were pleasant and polite but breakfast is an additional charge. Breakfast was as you’d expect and pretty good all in all. If you are a coeliac, find somewhere else to eat as they really don’t seem to know what to do. Or gave little impression or confidence in their gluten free knowledge. My wife brought her own flakes as normal. So a very very expensive breakfast for 4 slices of bread and some milk. Not impressed with this at all. I would stay here again for convenience but no breakfast for us. less

Another great stay at our "home from home" hotel in Chiswick, West London. Always feel looked after, friendly greeting by the reception staff and always made to feel welcome. Our room this time was on the ground floor. Very comfortable, clean and modern shower room. Great location. Easy walking distance to shops, restaurants and bars. Stamford Brook tube is a short walk. Great place to stay. Parking available which is a bonus in London. less

Having stayed at this hotel for several years on trips to London, I was was very disapppinted with this stay. The room prices have been jacked up and breakfast is no longer included. The room had missing fixtures, the bed linen was soiled and guests from hell were staying next door. The staff was untruthful when the matter was brought to their attention. Other hotels in the general area offer better prices and superior service. As a long-time Best Western rewards member I truly wish I could give a better review. less