Great family room!
16/02/2017 Leeann J, Diss, United Kingdom
We stayed here for one night - two adults, two children - in a family room. The room was located in the basement and had one small window but was easily one of the nicest family rooms we've stayed in ... more
We stayed here for one night - two adults, two children - in a family room. The room was located in the basement and had one small window but was easily one of the nicest family rooms we've stayed in in a while. It was very spacious and had one king size bed and two singles. Unlike other family rooms we've used, all of the beds were proper beds - no fold aways or sofa beds - and that made such a difference to having a good night's sleep. The only problem we had was that it got too hot, having initially seemed fine, but after opening the window and turning on the fan it cooled down quickly. I don't know whether that would cut it during a heat wave but it could be that there was an air conditioning setting I didn't notice. Anyway, it was fine in February! The bathroom was small but looked like it had been recently redecorated and was very clean. It had a good shower. A small niggle was that there appeared to be an extractor fan but it wasn't working. The hotel was very convenient for the area and there were plenty of local restaurants or corner shops. We didn't try the breakfast as it seemed a bit expensive. The staff were very friendly. We got there at about 3.30pm and there was only one parking space left so that could be a problem! less
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review
Dear Leeann J, thank you for five star review. We are pleased you enjoyed your stay and found a lot of positives about the hotel. We have air conditioning units within the bedrooms, and all washrooms are equipped with extractor fans and a switch. We hope to welcome you back again to the hotel. Kind Regards,