I was really expecting to be able to write a better review for the Best Western China Town after reading all the great reviews bu I was a little disappointed. ( My own doing and lack of information)
Nicely located in China town, very close to 19th street where I like to eat out on street food most nights. Short taxi ride to the Shwedagon Pagoda (info: pay no more than 2,500 kyats)
My background is Director of Engineering for Accor Hotels and currently Head of Engineering and Maintenance for a large owning company in Dubai (including hotels)
Pros: The property and location were exactly as one would expect from a hotel in Yangon. The staff were the epitome of friendliness and service levels that have me returning to Myanmar time after time. Room 605 was well presented and laid out as expected from a 4*, no issues immediately apparent - sorry I can't leave my work at home :-( so well done to all.
Cons: First thing I noticed was that although the tea/coffee station was present: power was not so it had to be moved to the writing table. No big issue but something for management to think about.
View and the reason for "My own doing and lack of information" in my opening statement was of a very dirty and smelly back ally. My own doing because I accepted the cheapest rate and lack of information because when I requested information from the hotel regarding the 'room with a view' - it was not given. Honestly, I would have paid the extra had I known what the view was.
Breakfast was a let down considering the below reviews and expectations because of them. A simple traveler needing no more than bacon and eggs but even this seemed to be a difficult request. First morning (due to jet lag) I arrived in the restaurant at 09:30 (closes at 10:00) A large and very clean restaurant I must say but no more than 6 or 8 guests. I approached the egg station and requested two fried eggs whilst I placed two slices of bread on the belt toaster: warm bread came out and still no eggs. No issue, it happens so I adjusted the belt speed and popped the bread back in: out comes the toast, still no eggs and no butter, "sorry Sir, it's finished" was the answer I received. Still no eggs and the 'chef" is now making an omelette so I look for the bacon - "sorry Sir, it's finished". So now I have cold toast, no eggs and no bacon :-( I asked for butter and bacon which eventually came but the bacon tasted old and had the texture of cardboard, eggs were brought to my table which were received with a curt response of " any chance the chef could actually cook them" (sorry I was rude) they were virtually raw! Anyway, I could go on and on but the bottom line is that I hope the 'new chef' gets old fast and I should remember to set the alarm and get in for breakfast early. I had breakfast elsewhere for the duration.
All in all I would return to The best western China Town but please be advised: buy water from the little shop just to the right of the main entrance as you exit the hotel as it is a fraction of the cost that room service charges, and arrange your own hotel transfer as this is where they really dropped the ball:
Airport shuttle/taxi: They don't have a direct hotel shuttle but they can get you a taxi AT 47,000 Kyat!! Be advised that my inward journey cost me 10,000 kyat and outward by taxi from outside the door AED 15,000 kyat (extra 5,000 because it was midnight): Guys.. there is commission and OMG! so forget the OMG and take an acceptable commission. less