Best Western Chilworth Manor Hotel

Myself and 3 friends stayed at Chilworth on Friday evening with dinner, breakfast and treatment included. We had the most amazing time. The treatments were fantastic, the facilities were great although no hot tub at present (we did know this in advance however). The rooms were large and comfortable. The evening meal was stunning, so tasty and would highly recommend the chicken! Both dinner and breakfast were busy, but to be expected with popular time slots. Staff were up against it, but worked really hard to provide a good service. Breakfast was great, loads to choose from and constantly replenished. All in all, a wonderful stay and we will be returning! less

We stayed Sunday to Wednesday for a well earned break, booked DBB package and can honestly say I’ve never eaten so much! The food was delicious the restaurant staff were friendly & attentive (special mention to Robert & Tony) nothing was too much bother at any time, some of the comments on here are totally unjustified, if you had/have a problem with the food or anything else for that matter the staff were more than happy to help. Heard a guest complain she didn’t see the poached eggs.. it’s on the menu dear just ask & guess what, 5 mins later 2 perfectly poached eggs, it’s that easy. The general manager was always about speaking to guests was very knowledgeable and gave us plenty of information on the facilities, the hotel has such a warm & welcoming feel about it we were relaxed in no time. The grounds are beautiful(acres of conservation land & lake) to stroll around after dinner .... you’ll need it! We had connecting rooms for my daughter they were exceptionally clean & fresh, housekeeping ladies very polite & respectful. From the hotel we traveled to Portsmouth, the new forest & Southampton we didn’t really do much I was just relaxing so it was so nice to be in comfortable surroundings with great food & drink the added bonus we got was the pleasant staff. The only thing I wanted more of was time, should have booked for longer so yes, we will definitely be returning! Thank you chilworth manor for a wonderful stay. less

Lovely hotel , lovely setting ,staff friendly and helpful dinner and breakfast very good would stay here again if in this area ..accommodation clean bed comfortable plenty of parking space at hotel.... less

Lovely country hotel, got a good deal including dinner one the first night. Food was good as was the breakfast. Comfortable rooms and bed. Big swimming pool, sauna and steam rooms. The spa staff could have been a little more helpful as didn’t tell you where to go to get changed or where the water was. less

We have just stayed at this hotel as a large family group of 9. Ages from 14 to 85! Firstly the building and grounds are phenomenal. The hotel is a grand Victorian building with an abundance of character. The rooms (all standard Doubles and Twins )were lovely. Spotlessly clean and new decor. We had rooms 205,209,210,212 and 312. Dinner was good but not excellent all round, though I enjoyed my stuffed chicken. Service was a little slow but there were 9 of us. Next the staff: our waiter at dinner, George was first class. He was attentive and incredibly friendly and couldn’t do enough for us. He worked very hard. Maria at the bar was also lovely and helpful as was the lady at reception on checkout. I didn’t get her name but she had long dark hair and is new there. In fact all of the staff but one was excellent. The only disappointment is that under 18s are not allowed to swim except between 1530 and 1700 at weekends only. But this was my fault that I didn’t notice it on the website. However, when I questioned this with the reception manager she was a little standoffish to be honest and not very caring. Overall a brilliant hotel and we would definitely return less