Best Western Chambersburg

211 Walker Road, Chambersburg, Pennsylvania, 17201-9798, United States
based on 415 reviews Trip Advisor Logo
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Best Western Chambersburg

This charming Chambersburg, Pennsylvania is minutes from Civil War battlegrounds and an hours drive from the state capital.

Nestled in Pennsylvanias Cumberland Valley, the Best Western Chambersburg boasts superb amenities and unbeatable cus
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
211 Walker Road, Chambersburg, Pennsylvania, 17201-9798, United States

Reviews of Best Western Chambersburg

Traveller Overview:
4.0 Rating: 415 reviews
Excellent 33%
Very Good 33%
Average 18%
Poor 7%
Terrible 7%
Rating

Bcookss, wrote review 28/11/2020

Stop for the night

Great spot to stay on our way to Massachusetts. We were checked in efficiently and everything we needed was in our room. Room was clean. We would use this stop again when travelling from South Carolin... more

Rating

gburn07, wrote review 26/10/2020

5 Stars - Great Value

This is quite a notch above most of its competition in price/amenities. The room was updated not too far off. The room was clean enough. The pet fee is reasonable. The beds are great, which is hit or ... more

Owner Response
Sarah Ritchey, General Manager at Best Western Chambersburg, responded to this review
gburn07, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

BSR190960, wrote review 12/08/2020

Business

I stayed here twice. out. My first stay I would give it a 1 star. The second stay I would give it a 2 star. Was not much better! My first stay I walked in and the hotel immediately smelled of cur... more

Owner Response
Sarah Ritchey, General Manager at Best Western Chambersburg, responded to this review
BSR190960, Thank you for taking the time to fill out the survey about the stay you recently had. I am sorry the person working the breakfast did not have a mask on at the time you came down, her lung cancer might have been making it hard for her to breathe so she took it off. As far as the employees, it is up to them, we are behind glass. The pool is open to one family or one group at a time.
Rating

Jayjay099, wrote review 27/07/2020

Average For A BW

Check-In was slow and a little unorganized😳Young lady was new. Checking-Out was easy😃 Breakfast was good for a hotel😃 Room #105 was quite overall even though the walls are a little thin😮Bed was co... more

Owner Response
Sarah Ritchey, General Manager at Best Western Chambersburg, responded to this review
Jayjay099, Thank you for staying with us and taking the time to fill out the survey. As a valued Best Western customer, I am sorry that you felt that our service fell short. We hope you'll give us a second chance and return again.
Rating

julieaT995OZ, wrote review 19/07/2020

Nice & Quiet!

We stayed over the past weekend and had no issues. Shower is nice and hot, breakfast buffet was available, masks were worn at your discretion and it wasn’t crowded. The beds are super comfy and room s... more

Owner Response
Sarah Ritchey, General Manager at Best Western Chambersburg, responded to this review
julieaT995OZ, Thank you for staying with us and taking the time to fill out the review. We appreciate any and all feedback. On behalf of everyone here, we are pleased to hear that you enjoyed the stay! We look forward to seeing you again.