Best Western Chaffey International Motor Inn

we have stay at the best western chaffey international motor inn multiple times. we choose to keep coming back because of the great service we receive from the staff as well as the outstanding quality of the food in the restaurant. less

Very clean and spacious rooms,large flat screen TV, clean roomy bathroom with unexpected extras,lovely hot shower,soft bath sheets and a very quiet efficient AC. Beautifully comfortable new king sized bed. Quiet environment. Friendly staff,nice restaurant and meal.Would recommend, will stay again. less

Executive suite was set up well for me to conduct my business trip. The staff were excellent and very approachable for any needs I had. My only criticism is that I was able to clearly hear bathroom noises from the room above, and I don't believe that the guest above was inappropriately loud. I could only assume other ground level rooms have the same form of soundproofing. less

I stayed at the Best Western Chaffey for 2 nights whilst on a work trip in May 2019. The hotel itself is as I expected for a Best Western, a large apartment block in a U shape around a central car park. The room was dated with a bit of a musty smell yet clean with the standard amenities. There were a couple of things that let it down though which makes me believe it should not be 4 star... the aircon split system was clearly as old as the hotel, and whilst it worked was very dirty and held together with tape (see pics). The fridge in the room was also very old and was really noisy...when I arrived in the room I found it unplugged, obviously by the previous guest meaning all of the mini bar items were warm...plugged it back in and it worked, but proceeded to switch it off when I went to bed as it was really noisy - I can see why it was left unplugged. And lastly the leather couch in the room (not a sofa bed) had cracks in the fake leather, but of most concern on the top of it had some kind of mould growing (see pics). Whilst none of these are huge items, I feel they could be easily rectified and if trying to claim a 4 star rating should be better than they were. On a positive note the beds and linen were recently replaced as noted by other reviews and the in room compendium, so a credit to the owners for doing that. All in all still an ok place for a quick stopover. less

We were extremely happy with the service, facilities and especially the super comfy beds. The location is central to everything and the restaurant was very high quality. We will definitely stay there again. less