Best Western Cathedral Motor Inn

We had the family room and it was clean and had everything we needed. The location was amazing. Walking distance to everything. Loved the view of the Cathedral from our window. The internet is very fast. The best about it is the reception ladies where extremely friendly and helpful. less

A great location and good night sleep. Lush green outlook from my room and so easy to walk into town to see the sights or eat. Fantastic updated rooms with simple, clean, contemporary interiors, large bathroom with room to move. Excellent plump pillows and a big comfy bed in a very quiet room (Deluxe Queen room 8). less

Stayed in this family friendly motel recently when visiting Bendigo to catch up with family. The lady at the front reception was friendly and efficient, giving us a good deal. She recommended some options for dining that night and her main choice of the National Hotel was spot on. Rooms were clean , comfortable and cool as it was hot outside. The motel is in walking distance to shops, cafes and tourist attractions. Good couple of days. less

Great motel within easy walking distance of the CBD, restaurants and many attractions. Good location to base a walking day or two of Bendigo. Parking was off street and easily accessible. No road noise so any room would be ok. less

I booked & paid for a Deluxe Queen room & requested a room that didn’t face the main road. After I paid, I found my room was at the very front of a line of rooms that ran down the length of the property (away from the main road). So even though it wasn’t one of the 6 facing the road it was very close to being on the main road - my photos illustrate how close my room was to the front of the property. I returned to reception, to ask if I could move to a room to the rear of the property for my 2nd night as these are not on the main road into Bendigo as I could see the motel was full that night and moving rooms wouldn’t be an option. I reminded the lady I’d requested not to be in a room on the main road and she advised me I had asked for a room that didn’t “face” the main road and my room didn’t. I said I’d come to reception the next morning to see about a room move. The noise from the road continued throughout the night - it’s relentless although it does ease. Also, when I checked my booking & the room options at this motel, I realised I’d been allocated a family room that had a double bed and 2 single beds; there was no resemblance to the Deluxe Queen room I’d booked and paid for (I didn’t need 3 beds). See my photo where it is nothing like the advertised Deluxe Queen rooms for instance, it has a double bed! The next morning I went to reception & experienced one of the most unpleasant encounters I’ve ever had at a motel/hotel. The woman on reception was different & her name tag read “Manager”. I calmly explained that I was concerned I’d booked a Deluxe Queen room & I’d been allocated a Family Room, her response was “your room is a deluxe queen room”. I mentioned my request for a room away from the main road & was told “the motel is on a main road”. I mentioned the rooms that were away from the road & asked for one of these for my 2nd night and was told “we’re fully booked”. I suggested we had 2 options, I could move rooms or I’d have to leave. I was told to leave. I said I’d already paid & was told “you haven’t paid” I replied I had paid but again she said I hadn’t so I showed her my bank statement on my phone. I didn’t receive an apology when it was found I had paid. Bendigo is a charming city and worth visiting but I don’t recommend staying at this motel. less