Best Western Carlton Hotel

We stayed in the hotel, which was nearly empty, for essential travel. The room was very small and cramped, as was the bathroom, although we did go for the cheapest rate. Great view of the dustbins! Generally it seemed a well run hotel with good staff, and not a bad choice for Blackpool. Decent car park at the front and a good location near the Imperial. Breakfast was ok, nothing to write home about but acceptable. Some quite nice old features to the hotel here and there and it had been well maintained. I might consider staying there again but would be concerned about the size and comfort of the room. less

My partner booked a birthday weekend for us in October on Booking.com with covid cover. Due to covid we asked for the date to be changed and this was done and moved to December. In December tiers were changed and we couldn’t travel from our lower tier to Blackpool’s higher tier so we asked for the date to be changed again, this was refused and a refund was refused meaning we lost out on over £100. I personality wouldn’t book anything with this company until things get back to normal. Very disappointed from such a large company less

This hotel is a very comfortable, well placed and well kept property. Very clean, professionally run hotel. Excellent position for visiting all what Blackpool and the surrounding areas have to offer. Breakfast and evening meals where excellent. Free (unlike some other hotels nearby) on site parking. Tram stop right in front of hotel. less

I booked this hotel with a seaview for 1 night. I didn't expect too much if I'm honest. We arrived very early because we had a busy weekend planned and they allowed us to park the car there early for the day. When we checked in it was a pleasant environment, bright and friendly setting and looked clean. We didn't have the dogs with us but loved the little touch in the doorway of bowls, treats and water for the furry friends. We got to our room (112) and it was lovely. clean and well presented. the carpet at the window was wet and the chairs in the window were pointed into the room. we turned it all around so we could sit and watch the ocean and the lights etc. There were lovely room touches like the dressing gowns and slippers which we didn't expect. I was surprised to see the cardboard take away cups for the rooms tea and coffee in the room especially when the cups can't be recycled with the chunky bottom attached. It didn't vex me too much because we didn't use the tea and coffee facilities. Another nice touch was the bottled water that came in handy through the night because the room was so warm. Breakfast was good, the only negative was that they didn't have us down for breakfast even though we had paid bed and breakfast but this was quickly rectified. Service was with a friendly chat and banter. The cooked offering wasn't great, it was all a bit cold but we had enough of what we wanted. The shower was great. I didn't want to get out of it. On check out we had another busy day ahead so I asked if I could leave my car a few hours and was told there was no problem at all with that. All in all, I will definitely be back. next time with the pooches :-) less

Just returned after a couple nights at the best western carlton hotel blackpool stay was excellent staff really friendly room was lovely are big the cleaning was ok but when I pulled the bed out there was a dog biscuit in the corner room 301, had breakfast last morning was really good less