Party Hotel Venue
16/12/2016 ukradiom3zzf, Reading, United Kingdom
Stayed one night was ok,but think this is more of a events hotel other than just a hotel.Christmas Parties,Weddings etc..Heard music in my room until midnight quite loud so no early night..This hotel ... more
Stayed one night was ok,but think this is more of a events hotel other than just a hotel.Christmas Parties,Weddings etc..Heard music in my room until midnight quite loud so no early night..This hotel is ideal if you are attending a event there and staying overnight,but not really just a Hotel to stay in.Door was knocked several times during the night by other guests there,personally I will not be going back there to stay again..Breakfast was good value for the money tho a lot on offer for £10.25 and the rooms were of a good standard with T.V and Wi-Fi,overall 6/10 not a hotel for me to stay at.. less
Andrew_MacLachlan, General Manager at BEST WESTERN Reading Calcot Hotel, responded to this review
Firstly let me thank you for taking the time to leave us a review after your recent visit. The hotel does host many different events throughout the year, including the current christmas period.
Despite being a hotel that offers events at weekends we are also a Hotel that wants to make sure that all guests that stay with us enjoy their stay and look at coming back in the future, from your review I can see that you are a customers that has not been satisfied and therefore will not be back.
We arrange our guest rooms based upon the hotels use, if we've got a event going on we make sure that we put non event guests away from the function, to prevent any disruptions and we aim to make sure that guests attending our events are all in the same areas to avoid disruptions late at night.
From your review It's clear to see that this hasn't happened during your stay and for this you have our apologies. We do wish that you'll come back to stay with us again in the future and give us a chance to give you the stay at our hotel that all guests deserve.