Clean hotel,very average breakfast buffet
My family and I stayed overnight for a baseball tournament. The hotel lobby is very nice.The room was clean and comfortable. Breakfast was average hotel food-not great and limited selection. We have n... more
My family and I stayed overnight for a baseball tournament. The hotel lobby is very nice.The room was clean and comfortable. Breakfast was average hotel food-not great and limited selection. We have never stayed at a hotel that asks the children's ages and actually charge you a fee. BE WARNED! We were not happy about that at all, especially since we checked in late. My 14 year-old only showered, went to sleep, had a light breakfast because of his game that morning. less
BWCreedmoor, Manager at Best Western Butner Creedmoor Inn, responded to this review
Thank you for sharing your feedback with us! We are happy to hear that you were pleased with the comfort and cleanliness that you experienced during your stay!
In the interest of transparency, all of our booking channels state our child policy, which is that only children 12 years and under are free. The rate also fluctuates on all booking channels based on number of occupants entered in the reservation. This helps guests booking online to know up front exactly what they are paying for, so we can avoid surprises at check in.
It is very common practice in the industry to have a different rate for single, double, or multiple occupancy, particularly at hotels where breakfast, wifi, parking, etc. are all included in the rate. However, transparency is very important to us, so we sincerely appreciate you sharing your perspective with us. Your feedback will help us find better ways to further improve transparency and make all policies even more clear on all booking channels.
We hope you and your family enjoyed the baseball tournament and we thank you for your patronage + for this feedback. Wishing you and your loved ones safe travels!
Sam S., GM