Best Western Buckingham Palace Rd

This is a very nice place to stay . We booked two nights either side of a trip on the British Pullman as the hotel is just 2 minutes from Victoria Station The receptionist was extremely helpful and took us and our bags to the room. The rooms are set in a small row of houses in a quiet street The room was a very pleasant surprise. Newly refurbished, spotlessly clean with air-con and fast Wi-Fi The railway is behind the room but did not keep us awake. The bed was very comfortable The room was meticulously cleared and replenished by housekeeping This is a simple, very comfortable, super convenient hotel. We will definitely stay again. less

Stayed at this hotel previously but the service has reduced significantly. Breakfast, which is continental is delivered to your door. There is no choice offered. Two pieces of bread supplied but obviously no toaster in the room. If I had known the breakfast buffet was not available, I would not have booked and pre paid for breakfast at £6.99 for the three nights. After our first nights stay we realised that we had not had any housekeeping undertaken. No clean towels and bins still full of rubbish. At reception we were told that they were not cleaning rooms of guests staying there due to COVID!!! If we had been told these services were not available we would have not booked this hotel. Disappointing. less

After shed loads of studying reviews I found this hotel which I thought great value for money. Stayed in room 116 which was just around the corner from from the main hotel (20 seconds walk).. My room was small and very clean it was adequate for me with all the facilities I would need. Breakfast was only continental (delivered to my room). Location is fantastic 20 min walk to the Palace and about 25 to the Thames itself . One review mentioned trains passing at night but they didnt seem too noisy to me and not very frequent either..perhaps there are 3 parts to this hotel..if your a light sleeper take some ear plugs you wont need an eye mask as I had dark curtains which curtailed the light coming in. Staff were fantastic and check in was a cinch. If your thinking of going to London please give this hotel a thought and you won't be dissapointed. All in all a great vacation which was helped along by the quality of my hotel. less

The main reception is on a different street from the actual rooms, very small but clean rooms and friendly staff. Good location from coach and train station just unexpected quality of hotel as best western is a good name. less

Was really happy with our stay here. Was in London for a few days with my partner. The room was absolutely spotless. Good sized shower and hot beverage facilities. Breakfast was delivered to the room each morning with a nice selection including fruits, cereal, boiled egg, croissants, muffins, yoghurts, orange juice. Reception staff were friendly, professional and helpful. Great location for access to tube, bus, trains. less