Best Western Buckingham Palace Rd

This property is now a Best Western. The location is very close to the Victoria Train and Coach Stations. There are several coffee shops/pubs/restaurants within a two block radius. Hotel reception, the breakfast area and half the rooms are on one corner of St. George Drive. However, we were placed across the steet in a separate building. We had to cross the street in lousy weather to get ice, access breakfast, etc. The room we had was half the size of our cruise stateroom. We think the cons outweighed the pros of this hotel. Would stay elsewhere if had to do again. less

This hotel is in a brilliant location, across the road from Victora Bus Station and it's easy to walk to a host of London attractions. The staff are extremely friendly and helpful and are a real credit to the hotel. The rooms are fine, they're not huge but well equipped and the beds are comfortable. More plug sockets would have been helpful though, especially on the bed side of the room. The breakfast experience lets the hotel down somewhat. The dining area is too small for the amount of people potentially using it, meaning it became over crowded and there were people having to wait for tables, which meant we felt rushed to finish and free the table up. There wasn't a great choice either - it was essentially just toast and cereals. Again, because of how busy it was, there were often no plates/glasses/cutlery etc. The staff did an excellent job in trying to dodge round people and keep everything stocked up and flowing as well as possible though! I would recommend the hotel re-think whether it's worth offering breakfast, or at the very least extend the service time at weekend to try and prevent such a bottle neck of people. Overall, would stay here again due to the location and reasonable cost. less

The hotel is in a good location close to the main attractions as the palace, Hyde park, etc. The Luton/Stansted buses stop near to the hotel. The room was very-very small, the bed was uncomfortable. Our room was in the basement with view to the air-conditioner what was noisy by night. The room was outdated but the bathroom was acceptable. The staff was very friendly. The breakfast was acceptable: toast, jam, butter, some fruits and coffee. less

Best Western is situated at the heart of London- Wesrminster. It is about 20 steps away from the Victoria Bus Station. From there, you could travel to the different parts of the UK. The staff are all friendly. less

My family stayed at the Buckingham Palace Road Best Western (formerly Comfort Inn) for 2 days before our trip to Africa for a safari as well as for 3 days after our adventure. The staff was cheerful and helpful at all times! We were able to leave one of our bags at the hotel (which was a blessing and saved us carrying needless clothes and items) and were able to book a car with them to the airport both times. They were accomodating and were able to give us as early a check-in as possible both times as well. We stayed in a triple room and while not spacious, it was clean and bigger than some triple rooms we have stayed in at other hotels. The breakfast is simple but tasty and worth 6 pounds and gets you going for the day. I am sure I drank my monies worth of coffee from the coffee station that is available throughout the day. My daughter enjoyed the hot chocolate from the machine as well! The location is one of the reasons we booked this hotel as it is a short walk to Victoria Coach station. If you are planning any tours, most tours originate from Victoria Coach station so you cut down on travel costs. The hotel was reccently a Comfort Inn so it was confusing for our first taxi driver from the airport but luckily we had the address and not only the name handy. I would highly reccommend this hotel for families and singles alike. less