Best Western Brookfield

Our stay was for an overnight stop. The room was very clean and well appointed. Check-in and check-out was timely and smooth. The hotel itself was great. Only issue is there are not many good dinning options near the hotel. less

Every employee we spoke to was very kind. The check in process was quick and easy. But I was most surprised by how clean everything was. Our room looked brand new. I used to inspect rooms and can’t help but check all the little spots that dirt can hide. Couldn’t find a speck of dirt or a stray hair anywhere! Your housekeepers do a fantastic job! less

Nice, pleasant associates all across the property. Solid mattress, clean room, (poor television quality-looked like std definition connection), great breakfast even though it was 'take back to your room' due to Covid. The only problem was extreme floor creaking by someone walking across the room in the room directly above ours. We have never had floor creaking like this in all of our motel stays and my wife and I have extensive motel experiences. less

The past 3 times I have stayed here there has always been issues. I never write reviews but after 3 times of this... like get real. They offer discounts just so you will spend more money. Go somewhere else..... the floor makes noises so if you are sleeping on the lower level... good luck. The towels didn’t get refilled, neither did the coffee etc. the heating cooling unit didn’t work well at all.... made noises all night long... the front desk lady literally lied straight to my face about the most stupid thing to lie about... it’s a joke. The manager gave no help but “we can discount’ no... I want to sleep, have clean towels and a nice heated or cooled room where I can actually sleep.... that’s why you go to a hotel... less

I came up to Brookfield from Rolla for an overnight stay. I had an early morning start for my job. The rooms are nice, pretty good size. Bathrooms are decent. Loved the channel guide since I am from a different area. The only downfall was the noise from the next room. Their tv was pretty loud. I called the front desk and asked to have someone call to have it turned down. Part of this is my fault because I mentioned the wrong room number, but I did tell the clerk it was the room right next to me. I just had to turn my tv up a little louder. The other thing that I found annoying was the curtains. I turned on the heat and closed the curtains. Instead of the heat blowing in the room, it blew up into the curtains, making the curtains wave. I had to tuck the curtains into the window sill just so the heat came into the room and not up and around the curtains. less