Wonderful Staff - Wonderful Hotel
21/07/2017 StaceyFromRochester, Rochester, IL
Stopped and stayed at this hotel on our way home from a long trip. Terri at the front desk was very helpful! She was able to provide us with accurate and precise local information that helped us fin... more
Stopped and stayed at this hotel on our way home from a long trip. Terri at the front desk was very helpful! She was able to provide us with accurate and precise local information that helped us find exactly what we were looking for.
The rooms were clean, quiet and very nice. Loved that the air conditioning was set low so the rooms were cool when we got there. (Nothing worse than driving all day in the hot sun and walking into a hot hotel room!) Rooms were a good size, and came with a refrigerator and microwave. Beds were comfortable. I was surprised to hear that they have plans to renovate the interior, because it was already way nicer than a couple of the other hotels we stayed at on our trip.
Breakfast was very good with a wide variety of foods -- pancakes, bacon, eggs, biscuits & gravy, yogurt, cereal, bread assortment, juices, cappuccino machine (!!!), milk, etc.....
Pool looked refreshing, but we were short on time and didn't get a chance to use it.
Hotel is easy to get to off the highway and is right beside a Walmart (which can come in handy). We will definitely stay here again the next time we are in the area.
(And thanks again, Terri, for all your help!!!!) less
MelissaK-GM, General Manager at Best Western Brookfield, responded to this review
Thank you for finding us! I'm glad we could make your stay stay an enjoyable one. We hope you will stay again next time your through our area and see all our improvements. Thanks again!