Best Western Brome Grange Hotel

Norwich Road, Brome, Nr Eye, Suffolk, IP23 8AP, England
based on 800 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.
AA The AA rosette is your guarantee that a hotel takes extra special pride in its cuisine.

Best Western Brome Grange Hotel

Be our guest in Brome!

Best Western Brome Grange Hotel is perfectly perched on the Norfolk / Suffolk border, in the village of Brome. Wrapped up in 4 acres of grounds, you'll be hidden away between the cities of Norwich and Ipswich, with some of England's most superb scene show more

Bars, Gym, Lift to some floors, Pets Allowed, Restaurants, Spa Pool
There is free parking available onsite.
Pets accepted
£10 per pet per night. Pet friendly rooms only
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00
Norwich Road, Brome, Nr Eye, Suffolk, IP23 8AP, England
What 3 Words: belonged.convinces.stubble

Restaurants & Bars

Matthew Cooke, Executive Chef joined the Brome Grange Hotel in 2015. A local family man, Matthew is devoted to sourcing locally produced products and boasts a wealth of experience in Gastronomic Pub and Hotel industry spanning over the last 20 years.

Chef Matthew Cooke
  • Courtyard Restaurant
  • Kings Bar

Dining and bars

Courtyard Restaurant

The Courtyard Restaurant is an open and airy contemporary atmosphere with Vibrant furnishings and chique posture. During the summer the large Terrace doors open onto the Courtyard Patio for al fresco dining.

Opening hours
Breakfast: 07:00 - 09:00
Lunch: 12:00 - 14:00
Dinner: 18:00 - 21:00
Weekend times may vary

Kings Bar

The Kings Bar is a relaxed area with Satellite Television, Real Cask Ales and an open fire in the Lobby area. Just the place to unwind with your favourite tipple after a wonderful days exploring!

Opening hours
12:00-23:00
Weekend times may vary

Weddings

Best Western Brome Grange Hotel relax amongst the romance!

Your wedding day is one of the most exciting and important days of your life, but we understand that making all the arrangements can be daunting. With our wealth of experience in the preparation and planning of big, big days though, we have earned an enviable reputation for our tailor-made wedding service. From intimate ceremonies to themed parties and more, well make you the happiest of happy couples.

  • Wedding Service & Reception Venue
  • Catering
  • Registrar

For any enquiries please call Sarah Booty on 01379 870456

How do we make your occasion so special?

Wedding service and reception venue

Complete wedding packages are available, so come and take your pick! We can tailor your function to suit your needs, and make those memories all the morewell, memorable!

Our Wedding Coordinator is at your service (literally!), and will offer any help and advice you may need when planning your special day. Our experienced team can also help and advise you on some wedding day essentials such as flower arrangements, table decorations, table linen, table layout/seating, music/disco, cakes/stands, gifts and favours, balloons/bubbles/snowflakes, toastmaster and special accommodation rate for your guests.

Catering

Our Tithe Barn offers a charming and sophisticated venue for your special day. The Large Vintage Room offers rustic, weathered wooden beams, sparkling chandeliers unforgettable surroundings. Alternatively, the Knights Restaurant offers a more laid-back and cosy atmosphere with access to the rear Gardens. Whichever you choose you'll find the perfect match for your big day!

Registrar

Registry office:
Suffolk County Council
Milton House, Milton Road South, Stowmarket, IP14
01449 612054

Golf

Whether you’re dedicating your full getaway to the green or just want to sneak in a few holes in between sightseeing, we’ve got you covered. Just don’t forget to pack your lucky club…

Diss Golf Club

1.7 miles away in Stuston

Course information

  • Practice ground golf facilities
  • Putting green golf facilites
  • Pro shop golf facilities
Course type

All Year

Location

Off Site

Holes

18

Par

70

Distance

6022 Yards

Handicap

No handicap required

Prices

9 holes £20.00
18 holes £40.00
Trolley hire £2.00
Buggy hire £20.00
Tuition Yes

Spa & Leisure facilities

We offer a range of treatments to make your me time more memorable. From head to toe, we'll take care of you in style.

  • Relax and unwind
  • Treatments

Relax and unwind

With a range of facilities including steam room, Jacuzzi and 2 beauty treatment rooms, the Best Western Brome Grange Hotel is the perfect place to unwind

Opening Times

Monday - Sunday: -

Treatments

Wide range of treatments available from nails to massage, day spa breaks to bridal packages. There is something to suite everyone, men and women can be relaxed and rejuvenated.

Health & Beauty
From £25.00 / Treatment
Massage
From £35.00 / Treatment
Mind & Body
From £30.00 / Treatment
Health & Beauty
From £25.00 / Treatment
Body Wrap
60 mins
From£65.00
Facial
30 mins
From£35.00
Hot Seaweed Wrap
60 mins
From£65.00
Manicure
30 mins
From£25.00
Mens Treatments
75 mins
From£70.00
Mud Envelopment Treatment
60 mins
From£50.00
Pedicure
30 mins
From£30.00
Salt Scrub
45 mins
From£40.00
Waxing
30 mins
From£25.00
Massages
From £35.00 / Treatment
1 Hour Full Massage
60 mins
From£50.00
30 minute Full Massage
30 mins
From£35.00
Back Massage
60 mins
From£35.00
EXOTIC COCONUT RUB AND MILK RI
60 mins
From£65.00
EXOTIC LIME AND GINGER SALT GL
45 mins
From£40.00
Head Massage
45 mins
From£45.00
HOT STONE MASSAGE
60 mins
From£60.00
SHOULDER, NECK AND SCALP
30 mins
From£35.00
Sports Massage
60 mins
From£60.00
Swedish Massage
60 mins
From£50.00
Mind & Body
From £30.00 / Treatment
Personal Fitness Consultation
30 mins
From£30.00

Make the most of our leisure facilities and enjoy some down time

Spa & Gym

Meetings & Events

The Tithe Barn is a beautiful 16th Century Converted Barn with high ceilings, exposed beams and lead infused windows. It makes a superb venue for large meetings, conferences and more with superb spac...

  • Tithe Barn
  • Pavilion
  • Willow Suite

For any enquiries please contact events on 0844 387 62 40

The Tithe Barn is a beautiful 16th Century Converted Barn with high ceilings, exposed beams and lead infused windows. It makes a superb venue for large meetings, conferences and more with superb space for up to 200 people.

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape

Tithe Barn

16th Century function venue with dedicated kitchen, cloakroom and toilet facilities. FREE WIFI. Av and Audio facilities available.

Pavilion

Available to hire for larger exhibitions, team building events or conferences. Outside space of approx 3.5 acres.

Willow Suite

Light and airy conference room for smaller meetings. FREE WIFI. AV and Audio Facilites available.

Room Theatre Classroom U-Shape Boardroom Banquet
Tithe Barn 150 60 40 40 140
Pavilion 1000 300 100 100 450
Willow Suite 0 0 0 0 0
Hartismere Suite 0 0 0 0 0
Grange Suite 40 16 16 20 30
Courtyard Restaurant 0 0 0 0 0

Reviews of Best Western Brome Grange Hotel

Traveller Overview:
4.0 Rating: 800 reviews
Excellent 35%
Very Good 31%
Average 20%
Poor 7%
Terrible 5%
Rating

LucyMCrook, wrote review 28/02/2021

Lovely staff, terrible room.

I stayed here for 1 night last week due to business. I had a lovely welcome at reception, I definitely cannot fault the lady was very warm and friendly. Check-in was thorough regarding COVID19 regul... more

Owner Response
Lynne Broadrick, General Manager at Best Western Brome Grange Hotel, responded to this review
Dear Ms. MCrook, Thank you for completing the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. Your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The issues that you have raised will certainly be addressed, with the appropriate departments and department heads and necessary disciplinary steps will be taken. The hotel is due a refurbishment in the future, but I am aware this should happen as soon as possible, but as you stated cleanliness is of the utmost importance, and will be addressed immediately. I would like to offer you a complimentary upgrade to one of our Superior rooms, if you would be willing to return to the hotel. Please do not hesitate to contact me directly at 01379 870456 to discuss. Again please accept my apologies.
Rating

123Foodie1234, wrote review 02/02/2021

DISGUSTING-DO NOT STAY

We were staying here before my father's funeral. I say staying lightly. We arrived from Scotland, weren't asked or told anything about Covid regulations. We were given our room keys, we couldn't find ... more

Owner Response
Lynne Broadrick, General Manager at Best Western Brome Grange Hotel, responded to this review
Good Afternoon Mrs Minto, I am so sorry to hear that your experience with our hotel has not met your expectations, and that we were not able to talk when I called you yesterday. Customer satisfaction is our top priority, and I am truly sorry that was not demonstrated to you. Thank you for bringing your issues to our attention, as this would enable us to be more vigilant towards such aspects going forward. Although our safety protocols are in place and are being strictly adhered to by our team, we will investigate this matter and discuss with our staff to ensure that this does not repeat. We want all our essential/keyworkers and other essential guests to feel comfortable during their stay with us, and their safety and our staff safety is of our utmost concern during these times. We work relentlessly to ensure we follow all government guidelines to the T, and I can assure you that with any kind of outbreak our policy and actions are to have an immediate complete replacement of staff and for total and immediate quarantine of replaced staff. There is absolutely, no truth in the matter that any member of staff would be forced to work at any point or time. Our hotel has regular cleaning and deep cleaning procedures in place and again they are followed to the letter. We have and use daily, test and trace applications and all our guests are required to use this upon entry into the hotel, along with a health questionnaire that is completed by all guests. We also have the QR codes displayed on the entry door, again on the reception desk, and in corridors throughout the hotel. Our staff follow all required wearing of PPE and we have sanitizer stations in reception and throughout the hotel. I can also assure you that guests are informed of any outbreaks per government guidelines. Our housekeeping team is generally very attentive to guests’ needs and we prepare the room thoroughly for upcoming guests. This is very unlike us. Had we known of this, we would have gladly taken care of this right away and would have been very willing to move you to another room of your choice, Nevertheless, we will communicate your feedback to our housekeeping team. I hope this will assure you that we are taking this virus and the safety of everyone extremely seriously, we are sorry if our service left something to be desired. I would personally like to invite you back to stay in one of our superior rooms, complimentary. I hope you will give us another chance to return in the future, please call me directly on 01379 870456 anytime if you have any questions or concerns Kindest Regards, Lynne Broadrick General Manager
Rating

Mapastrophe, wrote review 27/01/2021

Very helpful and comfortable stay

The grab and go breakfast is a great idea and always delivered on time and hot. The room has a comfortable bed, clean and everything I need. When I requested more coffee the receptionist was more tha... more

Owner Response
Lynne Broadrick, General Manager at Best Western Brome Grange Hotel, responded to this review
Thank you for taking the time to review us on Trip Advisor. It was our pleasure to serve you and I am so pleased you enjoyed your stay and meals with us. We look forward to seeing you on your next visit to the area.
Rating

stevemP7054XT, wrote review 20/01/2021

Working away during lockdown

Stayed at the brome grange over a long period of time throughout the festive season & during lockdown yes I am a key worker. From my arrival to departure the staff were all amazing, making the stay mo... more

Owner Response
Lynne Broadrick, General Manager at Best Western Brome Grange Hotel, responded to this review
Thank you for taking the time to review us on Trip Advisor. It was our pleasure to serve you and I am so pleased you enjoyed your stay with us. It was our pleasure to serve you, we certainly enjoyed having you stay with us and we look forward to seeing you on your next visit to the area.
Rating

Newlyweds2031, wrote review 14/01/2021

Visiting family

My partner and i stayed just before Christmas, we were met by a lovely friendly receptionist, we were offered our best western reward points to be added to our account, she ran though the COVID 19 saf... more

Owner Response
Lynne Broadrick, General Manager at Best Western Brome Grange Hotel, responded to this review
Thank you for taking the time to review us on Trip Advisor. It was our pleasure to serve you and I am so pleased you enjoyed your stay and meals with us. It was our pleasure to serve you and we all look forward to seeing you on your next visit to the area.