This location is under inside renovations, so probably had limited rooms & parking spots available (our room was spacious with two king beds!) Furthermore, we were NOT disturbed by any construction, ... more
This location is under inside renovations, so probably had limited rooms & parking spots available (our room was spacious with two king beds!) Furthermore, we were NOT disturbed by any construction, if there was any. Unfortunately, no elevator in the main building and shocked to see that in the week we stayed the stairwell carpet was NEVER vacuumed. The building's side entrance implied safety with hotel card reader and sign, but the doors were open and available for any intruder at anytime of the night! Toilets both in room and in the general area were clogged a few times, low flow toilets and one-ply paper, ugh! Room service for cleaning was a bit inconsistent, appeared to have not been visited for a day or two. We stayed out late so we did not benefit from the free breakfasts daily. Although biscuits & gravy, and ability to make breakfast sandwiches were a nice touch, the other offerings were average. We elected to have later breakfasts at nearby Waffle House and Panera Bread. Location was very convenient and happily located next to a Target! We bought from Target the Charmin and softer Kleenex! The hotel is located near an underpass and close to a railroad, but we were not bothered by the low hum of the passing trains. Sorry for the poor rating, hope that these are areas that will improve before someone's next visit to Brentwood, TN! less