One of the Strangest Hotel Rooms I Have Experienced
08/01/2017 R4035HVsueg, Nashville, United States
For $180 for the night, the hotel location was basically underneath an expressway ramp, which somehow should have been disclosed. Surprisingly not as noisy as you would have thought so I gave a rating... more
For $180 for the night, the hotel location was basically underneath an expressway ramp, which somehow should have been disclosed. Surprisingly not as noisy as you would have thought so I gave a rating of 2 instead of 1. The separate building where our room was located was a "remodeled" office building. Our room was obviously an office suite which had been minimally remodeled to be called a hotel suite. The reception area of our "suite" had a dirty sofa, chair and television. There was a reception desk and small kitchenette to the left. The beds were in what was probably a remodeled conference room. While clean enough, it was the strangest set up I have ever seen. It was New Years Eve in Nashville and the chances of finding something else were slim to none, plus we did not spend much time in the room, otherwise I would have had more likely to check out or lodge a complaint. The main building of the hotel where breakfast was served looked fine as did the reservation desk, which was misleading compared to our room. less
BestWesternHotels, Best Western Hotels & Resorts at BEST WESTERN Brentwood, responded to this review
Thank you for taking the time to review your stay at the Best Western Brentwood. I apologize that you were not satisfied with the condition or layout of your room. I have passed along your feedback to the appropriate staff so they can continue to improve. Thank you again and we hope to see you at another Best Western in the future.
Best Western Hotels & Resorts