No elevator; No bell hop; No vending; No Ice machine
07/05/2018 klx41997, Sesser, Illinois
They stuck me in a separate building with no elevator, no bell hop service, no vending machines, and no ice machine. There was no bottled water or drinking glasses provided in the room, so I suppose I... more
They stuck me in a separate building with no elevator, no bell hop service, no vending machines, and no ice machine. There was no bottled water or drinking glasses provided in the room, so I suppose I was supposed to stick my head under the faucet to get water. I felt as though I was staying forgotten or unwanted guest area. I booked my stay nearly a year in advance, so I thought I would receive one of their prime locations -- not!
I had to drag all of my 5 bags up the stairs myself since there is no elevator in the building - 3 trips up the stairs. I haven't stayed in a hotel with no elevator since I was a child during the "Howard Johnsons" motel days. Since I was in a separate building, I would have to cross the steep parking lot to access any of the hotel's "amenities" such as free breakfast. It's not worth crossing the parking lot in downpour (which it was on two of my three mornings there) to get a free bagel.
This poor room location colored by entire experience at the hotel. I don't even know if there was a pool or other amenities since I felt isolated in this remote location.
The parking lot is on a steep hill that doesn't seem to have enought parking spots.
I wrote a lengthy review a few minutes ago, but when I hit "Submit" it gave an error. Perhaps they didn't like my answers. less