Best Western Brentwood

5581 Franklin Pike Circle, Brentwood, Tennessee, 37027-4363, United States
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Best Western Brentwood

Welcome to Best Western Brentwood!

Lodging in Brentwood is very convenient to Nashville, which is only seven miles away and offers some of the best night life and live music in the world.

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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Brentwood

Traveller Overview:
4.0 Rating: 490 reviews
Excellent 47%
Very Good 26%
Average 10%
Poor 5%
Terrible 10%
Rating

GDB1912, wrote review 06/03/2020

Gene

Website pictures are fake. No fireplace,bookcase. Curtains in bedroom a thin white and the darkening curtains don’t even close...under sofa bed really gross...people don’t stay here....no parking eith... more

Owner Response
Gabriel R, General Manager at Best Western Brentwood, responded to this review
Dear Gene, Thank you for your time to review us. We truly apologize for falling short of your expectation and also understand your concerns. I would like to mentioned that we are upgrading our property to make out hotel more up-to-date and trendier. We hope you visit us again once the updates have been completed to see that it was worth it! Once again, we are sorry that we did not meet your expectations in the case, but rest assured, we are working hard each day to make our guest experience an enjoyable and memorable one. Best Regards,
Rating

Tdewbs, wrote review 25/02/2020

Nashville

Room 101 thermostat broken. Room 113 window broken, not closing or locking. Smoke or fire broke out in laundry room. Alarm went off but fire department not alerted. No apologies offered. Breakfast go... more

Rating

crystal56489721237, wrote review 22/02/2020

disappointing

First problem we noticed was the water. Cold water didn't work at all until hot water was running out. Couldn't wash hands in the sink without scalding our hands and the shower was super hot for begin... more

Rating

732coryc, wrote review 06/02/2020

A Wonderful Stay

We came into town for a sad occasion my brother passed and we were there for his memorial service. Our flight arrived earlier than our check-in time we were tired and emotionally distraught. Joshua at... more

Owner Response
Gabriel R, General Manager at Best Western Brentwood, responded to this review
Dear Cory C, We are truly sorry to hear of the loss of your brother. Please accept our sincere condolences. Thank you for taking the time to review your stay with us, I am very pleased to hear that Josh made you stay pleasant which meant so much to your family as well other staff were attentive to your needs, your comment goes a long way for our staff and I will definitely share you comments with them. We hope to see you back in the near future and again thank you for your feedback. Regards,
Rating

craigkelley415, wrote review 01/02/2020

Clean and convenient!

Super clean. Beds and pillows are super comfortable. All amenities are there. View isn't the best considering it's under the interstate. Breakfast was fantastic! Definitely recommend staying here. 15-... more