Best Western Braselton Inn

I constantly come and go at random because of my job. Ally always gets me taken care of right away and has everything ready for when i arrive even if she will not be working at the time of arrival. Her customer service is truly the best ive had out of the many hotels ive had to stay at. less

Great Manager, tucked in away from the interstate noise, and close to restaurants. Property is beautiful with a timber lodge feel, big comfortable lobby area, rooms are clean and air conditioner worked great (hard to find when traveling). And we had our new rescue chihuahua with us! less

I frequent this place so often that it feels like home. The staff is always friendly. My room is always clean. I love the new upgrades to the place. Plenty of places to sit and enjoy the outside. The pool is also nice. Never had any issues with the guests. The breakfast is picky child approved and is always fresh. They always make me feel like family when I visit. Had car problems the last time I was there. Not naming names but the lady at the front desk helped the best she could and I appreciate that. I call it the day of the dead battery. (Had to give her alittle shout out because she really does go above and beyond with her job.) My child and I will be visiting soon. Thank You A.!!!!~Pamela F. less

My two daughters and I were traveling from South Carolina back to Texas when my car experienced major trouble right outside of Braselton. Had to pull over on a Sunday when no car shops were open. We found an automotive shop with great reviews that was a half mile from the Best Western. Dropped the car off and had to walk with our luggage down to the hotel. What we experienced was exceptional. Beautifully renovated hotel that looks like a mountain getaway. Stacked stone, beautiful rocking chairs and an amazingly friendly staff. They welcomed us said they would delay our check out with no charge the next day until we got an update on our car. They offered us water and coffee and were just all around kind and helpful. As a restaurant owner I have grown to appreciate the value of consumer reviews. Normally I don’t take the time to write one but I wanted to make that the staff at the best Western in Braselton was recognized for their wonderful service. less

They allowed us to rent their lobby for meeting space! I’m so glad we made this decision! Ally is so nice and welcoming! Literally above and beyond. We will be back for future business!!! Breakfast is good too!!! less