Assistant Manager Ally Rocks!
24/08/2019 misterabercrombie, Atlanta, Georgia
A++ SERVICE. I happened to be in the area for a motorcycle track day at Road Atlanta. After a long day at the track, it had slipped my mind to get a place to rest. This Best Western was the closest to... more
A++ SERVICE. I happened to be in the area for a motorcycle track day at Road Atlanta. After a long day at the track, it had slipped my mind to get a place to rest. This Best Western was the closest to the track so I decided to give them a try. I called in and made a reservation with Assistant Manager Ally. She answered the phone with such professionalism and did her best to accommodate my party. The hotel was nestled in a side street so it's not easily seen from the main road. The outside had a nice, peaceful cabin feel. Upon arrival, I was greeted with the same great service and with a lively smile from Ally. She even gifted us a few free snacks to welcome us. The next morning, Ally was there and greeted every customer with the same smile and greeted every guest by name! The FREE breakfast served Gluten-free and vegetarian options and was very prestine in terms of cleanliness. This establishment has really thought of every aspect of the customer experience and putting them first. I highly recommend staying here. The only suggestion for improvement would be that the rooms to be remodeled to match the exterior. Otherwise, the rooms are good enough for a nice place to sleep and freshen up. The spectacular service provided by Ally supercedes any room for improvement! less