Best Western Braselton Inn

Room was beautiful, spacious, and clean. The curb appeal was stunning. The reception staff, Jeff and Ally, were friendly and helpful. Breakfast was a nice variety of hot and cold food. Will stay there again if visiting the area in the future. less

Very accommodating place, very friendly cute front desk young lady, daytime before 3pm. She was very helpful and knowledgeable. Place appeared well maintained and clean. Housekeeping staff was punctual and efficient. less

My family and I were in town for a funeral when we chose to stay here. The property was warm and welcoming as was the staff. The rooms were clean and comfortable and the breakfast was excellent. If we are in the area again we will definitely return. less

A++ SERVICE. I happened to be in the area for a motorcycle track day at Road Atlanta. After a long day at the track, it had slipped my mind to get a place to rest. This Best Western was the closest to the track so I decided to give them a try. I called in and made a reservation with Assistant Manager Ally. She answered the phone with such professionalism and did her best to accommodate my party. The hotel was nestled in a side street so it's not easily seen from the main road. The outside had a nice, peaceful cabin feel. Upon arrival, I was greeted with the same great service and with a lively smile from Ally. She even gifted us a few free snacks to welcome us. The next morning, Ally was there and greeted every customer with the same smile and greeted every guest by name! The FREE breakfast served Gluten-free and vegetarian options and was very prestine in terms of cleanliness. This establishment has really thought of every aspect of the customer experience and putting them first. I highly recommend staying here. The only suggestion for improvement would be that the rooms to be remodeled to match the exterior. Otherwise, the rooms are good enough for a nice place to sleep and freshen up. The spectacular service provided by Ally supercedes any room for improvement! less

I constantly come and go at random because of my job. Ally always gets me taken care of right away and has everything ready for when i arrive even if she will not be working at the time of arrival. Her customer service is truly the best ive had out of the many hotels ive had to stay at. less