Softball tournament weekend
17/10/2016 JaxBeachL0cal, Jacksonville Beach, Florida
We stayed the weekend of Oct 14 for a local softball tournament. There aren't many choices in the area so we paid a higher price for this hotel as it was only a few miles to the park. The staff was ... more
We stayed the weekend of Oct 14 for a local softball tournament. There aren't many choices in the area so we paid a higher price for this hotel as it was only a few miles to the park. The staff was friendly, breakfast was hot with bacon, eggs and waffles. It is an older hotel that has doors that open to the outside which are not my favorite but again it was convenient. Room was clean, bathroom was clean, good hot water and water pressure and decent towels. Beds were firm if you like that (a little too firm for me). Mini-frig and microwave MANY years old - but did work. AC window unit was a little loud but was really cold. The desk chair was also in need of replacing - several spots were covered with black duct tape. We did stay two nights and our room wasn't serviced in between. All in all, not a bad place to stay. Truly my only complaint would be that I have stayed in less expensive hotels and had newer amenities and much softer beds, etc. I believe they charge the higher price as they are one of two hotels in this area and if you want the convenience, you will pay. less
bwbraseltoninn, Front Office Manager at BEST WESTERN Braselton Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for our guests.
I hope that you will consider staying with us again so that we may have another chance to provide you with a satisfactory stay.
If I can provide any assistance, please do not hesitate to contact me directly at 7066543081.
Best Western Braselton Inn