Best Western Braintree Inn

190 Wood Road, Braintree, Massachusetts, 02184-2502, United States
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Best Western Braintree Inn

The newly renovated Best Western Braintree Inn located in Braintree, MA is conveniently located 11 miles south of historic Boston. If shopping is on your agenda, you will find most retail and department stores just minutes away at the South Shore Pla show more

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Check-in & Check out15:00:00 | 11:00:00
190 Wood Road, Braintree, Massachusetts, 02184-2502, United States

Reviews of Best Western Braintree Inn

Traveller Overview:
4.0 Rating: 303 reviews
Excellent 33%
Very Good 31%
Average 19%
Poor 9%
Terrible 5%
Rating

F4293FMdeborahg, wrote review 26/06/2022

booking.com allowed my cards to be hacked

i have had several fraudulent transactions on both my debit card and credit card this week. I booked a hotel through Booking.com. recently. They are the only company who had both my debit and credit c... more

Owner Response
Raj Patel, General Manager at Best Western Braintree Inn, responded to this review
Dear Deborah, I am truly sorry what happened with your debit and credit card, and hopefully it gets sorted out. But please note that Booking.com is like a travel agent and if the fraud happened from their end then why are you giving the hotel a bad review or just one star, also non of the third party website will ask you for two different cards, whether it is them or Expedia or Priceline? And I am sure even they did not do the fraud either because they do not share your information with anybody. Please call your bank and they will help you sort out your issue and also if you could delete this review or give us a good rating because we only charge or authorize cards for incidentals and we will never have fraud from our end. Thanks!
Rating

sarahkT8874XZ, wrote review 24/06/2022

Best Stay!

Absolutely the best! We were visiting Boston to see the sights. This Best Western was not only conveniently located, but was top notch. Very clean, updated and safe setting. The customer service w... more

Owner Response
Raj Patel, General Manager at Best Western Braintree Inn, responded to this review
Dear Sarah, we would like to thank you for taking the time and giving us a great rating and a good review as well, thank you for your feedback and for staying with us. We truly appreciate your business as well. Raj
Rating

36marjoriec, wrote review 20/06/2022

Friendly managers and clean rooms

We booked a 5-night stay to be close to my mom for her surgery in Boston. The managers/owners were so friendly and caring—each day they asked how my mom was doing and asked to give her their best. The... more

Owner Response
Raj Patel, General Manager at Best Western Braintree Inn, responded to this review
Dear Marjorie, we would like to thank you for taking the time and giving us a great rating and a very good review as well, we truly appreciate your feedback and thank you for your business and for staying with us. Stay safe and healthy this summer, and we hope your mom is doing well and please give her our best regards! Raj
Rating

Ycell55, wrote review 13/06/2022

So Hospitable

I had a long day of work and travel and only came for one night, but the man who checked me in was the friendliest staff member, who I have ever dealt with. He was so pleasant and welcoming. Really ma... more

Owner Response
Raj Patel, General Manager at Best Western Braintree Inn, responded to this review
Dear Valued guest we would like to thank you for taking the time and giving us a great rating and a good review as well. We truly appreciate your feedback and thank you for your business and for staying with us! Raj
Rating

Roadbird2, wrote review 08/06/2022

Fantastic all around.

I arrived very late in a rain storm and the manager was very accommodating and found me an excellent room at a rate I could afford. The place was clean, updated rooms, newly refurbished parking area, ... more

Owner Response
Raj Patel, General Manager at Best Western Braintree Inn, responded to this review
Dear Guest, we would like to thank you very much for giving us such a great rating, and very good review as well, thank you for your feedback, and for your business as well. Raj

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