Best Western Braintree Inn

190 Wood Road, Braintree, Massachusetts, 02184-2502, United States
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Best Western Braintree Inn

The newly renovated Best Western Braintree Inn located in Braintree, MA is conveniently located 11 miles south of historic Boston. If shopping is on your agenda, you will find most retail and department stores just minutes away at the South Shore Pla show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
190 Wood Road, Braintree, Massachusetts, 02184-2502, United States

Reviews of Best Western Braintree Inn

Traveller Overview:
4.0 Rating: 290 reviews
Excellent 31%
Very Good 32%
Average 20%
Poor 10%
Terrible 5%
Rating

suemS994AA, wrote review 03/01/2022

Okay hotel.

Nice hotel. Not very big. Area it’s in I wouldn’t say is a very nice area. Bathroom is super small. Need to do a little more for breakfast. Manager was very nice. She was helpful and always greeted u... more

Owner Response
Raj Patel, General Manager at Best Western Braintree Inn, responded to this review
Dear Valued guest, we would like to thank you for taking the time and giving us a good rating and good review as well. We are truly sorry about the room and bathroom sizes because when we did our major renovation we simply could not change the footprint, and as for the breakfast we are trying very hard to resume our hot breakfast but we simply cannot find a single person since last almost 2 years not, and for that we sincerely apologize for the inconvenience. Raj
Rating

noChoiceTraveller21, wrote review 11/11/2021

Hows my recent 2 nights stay

NOT worth the price.stayed 2 nights(nov 5-6) in Room 106 w/my son.1st night, pple staying in the room next to us were so noisy talking through out the night, we finally get to sleep 2nd night, 3rd day... more

Owner Response
Raj Patel, General Manager at Best Western Braintree Inn, responded to this review
Dear Valued Guest, we are truly sorry for the inconvenience and we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Also, I wish you called us during the night so we could have called the guest next room, and asked them to keep it down. Also, as I had mentioned in my previous message to you please call us at the hotel if you need any medical attention for your son. Also, we have closed that room and scheduled the inspection for that room, and if we will find something it will be treated along with the adjoining rooms as well. Thanks Raj
Rating

BKShopper, wrote review 25/10/2021

Stay here!

The hotel is conveniently located, very clean and quiet. There’s a lot of parking. The staff was friendly and Raj at the front desk was the BEST!! I will definitely stay here again when I am back in t... more

Owner Response
Raj Patel, General Manager at Best Western Braintree Inn, responded to this review
Dear Valued guest, we would like to thank you very much for taking the time and giving us a such a great rating and very good review as well. We would like to thank you for staying with us and for your business! Raj
Rating

james s, wrote review 18/10/2021

Quiet

Sits on a hill not far from the highway but it was quiet. Masks are required. Lobby was clean as well as the bedroom. Adequate room for 2 beds however there was no luggage rack and no place to set ... more

Owner Response
Raj Patel, General Manager at Best Western Braintree Inn, responded to this review
Dear James, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future, Raj
Rating

F3986DTmarkt, wrote review 11/10/2021

Best Western Braintree, MA is a great place to stay

The Best Western in Braintree continues to be a great place to stay in the south shore area of Boston. The hotel is very clean, has comfy beds and a very friendly staff. The hotel is conveniently loca... more

Owner Response
Raj Patel, General Manager at Best Western Braintree Inn, responded to this review
Dear Valued Guest, we would like to thank you for taking the time and giving us a great rating, we truly appreciate your business and thank you very much for staying with us! Raj