Fairly average, with friendly staff not totally compensating for small rooms and terrible internet
20/11/2015 bob_the_moo, United Kingdom
Stayed at a couple of Best Westerns recently, and this one did feel more solid. On arrival though, walked down a cold corridor past the dining room, down to a room which had a tiny single bed, a desk ... more
Stayed at a couple of Best Westerns recently, and this one did feel more solid. On arrival though, walked down a cold corridor past the dining room, down to a room which had a tiny single bed, a desk and not too much else. If anyone had tried to make it feel less like a cell then they had failed! It was warm though, and the bed was comfy – not too soft. The staff are friendly but some of the services frustrate. I didn't try eating there in the evening, but cooked food in the morning seemed like a big challenge – even though the dining room was near empty, it took 10-15 minutes to have two poached eggs on toast (one morning after 15 minutes I had to give up waiting and head to work).
The biggest frustration for me was that, as with the other Best Westerns, the offer of free wifi was a false one – it was free, but on all 3 devices it was one bar at most, and lost connection every minute or so. Perhaps not a big deal, but staying there for work and not being able to connect to anything is really a big inconvenience. I will stay here again, but hopefully they can sort out some better wifi coverage of their rooms, and I'll be sure to try to get a better room than whatever I had this time. less